Close

Integrity Auto Repair

RepairPal Certified Shop in Eugene

Integrity Auto Repair

16 Verified Reviews
(541) 275-9074
535 River Road
Eugene, OR 97404 USA
"Really, they go further than most places would have. At the last minute they offered me a loaner car and everything. They had to order parts, and on a Friday night and everything."
— Matt, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Mike Morehouse, Owner
  • Established 1996
  • 3 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience
Integrity Auto Repair Reviews
16 Ratings
Displaying 1 - 15 of 16reviews
03/17/13
I think they did excellent work. I think their pricing is such that, you know, they have to make an honest dollar, and I expect a mechanic shop to make an honest dollar, and when they do you're going to get quality work. I'm willing to pay someone for their good work, and I don't want it to be overpriced, and in the dealings I've had with them I don't think they've taken advantage of me. I've compared their prices to other shops on what they've done, before they've done work on my truck, so I know they're in-line with their prices. I've been really happy with them. It's hard to find a good auto repair shop that you can trust, and I know Brian there (from when he had worked in another shop prior to working for Integrity) and I had a good relationship with him.
Reply from Integrity Auto Repair
by IntegrityAuto, June 22, 2015

Thank you Dale, it has been nice seeing you through the years.

03/13/13
My car went in with 2 simple problems and returned with an additional problem that I cannot afford to get repaired. i was lied to about the battery dying, and My car is currently on the verge of breaking down due to who knows what happened to it.
Reply from Integrity Auto Repair
by IntegrityAuto, May 29, 2013

I am sorry for your troubles Lacy. As I recall, we only told you that we had to jump start the car and that there was possibly a battery issue. We found the two items your were concerned about to be with the transmission and the heater core. Both of these can be expensive to repair. As we looked over the car we were sad you hadn't had the car professionally looked at before your recent purchase. We are not suprised you are having additional problems.

03/07/13
Nice people and a fair price
03/07/13
They always have someone that answers the phone 24hrs a day. They also have loaner cars.
03/07/13
My last visit was for an oil change. They ran a test and ran up $200 in repairs. I have no idea if those repairs were needed or not.
Reply from Integrity Auto Repair
by IntegrityAuto, May 29, 2013

Thanks for accepting my call to explain the services we performed. It's always nice talking with you.

03/06/13
I was referred by a Mini Cooper owner and staff were professional and courteous.
03/03/13
Really, they go further than most places would have. At the last minute they offered me a loaner car and everything. They had to order parts, and on a Friday night and everything.
02/25/13
Very friendly staff!
02/24/13
I am happy to know that I have a team who is trustworthy and efficient to work on my vehicles.
02/18/13
They responded to my emergency situation right away. Integrity towed my car to their shop while I was at work and gave me a loaner to use.
02/14/13
Very professional, all my questions were answered,I was updated on the process as they worked on my truck and they actually finished it earlier that expected(by a day) a little under the estimate too...good guys! Highly recommened...
02/10/13
Great group of people working there.
01/23/13
Mike Morehouse is a trusted friend and the only mechanic I will allow to work on any car in my family.
12/30/12
They are very good.
12/21/12
I trust Mike's diagnosis and he has even helped me with a problem long distance, no charge. I live 75 minutes away from his shop but I still bring my vehicles to Integrity Auto Repair. He also provides a loaner vehicle while I'm in Eugene so I'm not stuck at the shop for the day. Thanks Mike!
Reply from Integrity Auto Repair
by IntegrityAuto, May 29, 2013

You are very welcome Susan.

Schedule an Appointment with Integrity Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (541) 275-9074
Need an appointment for today? Call the shop directly at (541) 275-9074
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
90
Tools & Equipment
100
Customer Service
86
Customer Amenities
96
Integrity Auto Repair has been serving the community of Eugene since 1996. Their name goes well with the level of standards they hold for customer service and active community involvement. We learned owner/manager Mike Morehouse has over 27 years of industry experience. He has a great team of technicians with over 68 years of combined experience and they all receive continual training to keep them up to date on all the latest automotive repair technologies. They have access to some of the industries best tools to help properly repair your vehicle and back it up with a 12 Month/12,000 mile warranty and a LIFETIME WARRANTY available on most parts and repairs. Their amenities include free WiFi internet access, early bird/after hours drop-off, and a convenient local shuttle car service.
Details
Message From the Shop
Our goal is to offer the best services available at affordable prices to get you back on the road in no time. You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. great reviews on auto repair For a high-performing vehicle, trust Integrity Auto Repair with your car, truck, or van. Home of the Free loaner car and 6 months interest free financing. Why Integrity Auto Repair? ● Best Technicians: We have ASE certified Technicians. ● Best Warranty: We offer Lifetime Warranty on all repairs! (parts & labor) ● Best Service: Loaner vehicles available. Shuttle Service available. ● Comfortable waiting area We have the most comfortable waiting rooms around
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Questions Answered by Integrity Auto Repair
I Was Told My Front Bearing Or Bearings (Never Specified) Needed Replacement on 2001 Kia Sportage
You are right. They should have been able to tell you especially if they were already looking at the car. We would be happy to take a quick look at it for you.
How Can You Find Updates To Pcm ? And Where Do You Find Them ? on 1996 Cadillac Eldorado
Updates are normally done through your data link connector. We often find other issues causing these codes.
Map
Get Directions to Integrity Auto Repair
Schedule an Appointment with Integrity Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (541) 275-9074
Need an appointment for today? Call the shop directly at (541) 275-9074
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.