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Cliff's Direct Effect

RepairPal Certified Shop in Essex

Cliff's Direct Effect

25 Verified Reviews
(410) 630-4790
610 Stemmers Run Rd
Essex, MD 21221 USA
"They were very polite. It was done on time. I was very satisfied when I got my truck back."
— Robert, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Jacob O'Connell, Manager
  • Established 2001
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 45 Years of Car Repair Experience
Cliff's Direct Effect Reviews
25 Ratings
Displaying 1 - 15 of 25reviews
10/13/15
Convenience, friendly environment.
10/11/15
They did great service, they get you in when you need something done, and they help you out along the way.
10/05/15
They are a little high in price. I think that they have the quality and I will pay for that. I chose the company because of their knowledge and their professionalism and they are courteous.
10/04/15
This is where I have all of my auto repairs done, I've had no issues with them in the last six or seven years.
09/28/15
Excellent service. They were honest and efficient. They didn't try to rip you off.
09/27/15
As far as work skills go they are great. Great quality of work.
09/24/15
They did pretty good and they are reasonable.
09/22/15
They were very polite. It was done on time. I was very satisfied when I got my truck back.
09/17/15
They do a good job and they are fast.
09/15/15
The service was great. Everything in general.
09/14/15
The customer care and quality of service was great. The job was so good, that I'm already looking to go back there in the future. They're very professional.
09/13/15
They do excellent work.
09/13/15
I like the quality of the work they did and the followup.
09/07/15
They do an excellent job. They checked back with me several times to make sure everything was good.
09/07/15
They did a good job, they are good to work with.
Schedule an Appointment with Cliff's Direct Effect
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (410) 630-4790
Need an appointment for today? Call the shop directly at (410) 630-4790
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
99
Tools & Equipment
90
Customer Service
92
Customer Amenities
90
Cliffs Direct Effect has been serving the community of Essex and the surrounding area since 2001. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “excellent”, “courteous”, “honest”, “professional”, and “knowledgeable”. This location features a team of very experienced and well trained automotive professionals. They have invested in tools and equipment to help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service and rental vehicles, early bird drop off are available for your convenience.
Details
Message From the Shop
At Cliff's Direct Effect, our Baltimore, Maryland mechanical shop is equipped with some of the most up to date tools and equipment. These are essential to not only repair the technologically advanced autos of today, but to diagnose them as well. In addition, all of the staff at Cliff's Direct Effect, from the service advisors, to the mechanical technicians that work on your vehicle, are kept updated on techniques and training. All auto technicians have 20+years of experience and training and are ASE certified. So whether it is an oil change or an engine replacement, Cliff's Direct Effect can handle all your mechanical repairs. Professional Vehicle Detailing Our detailing center has all the equipment needed to make any area of your vehicle shine. We can make the carpet come back to life with our carpet steaming system, your paint shine after we polish it with a hi-speed buffer, or the engine compartment and wheels sparkle with our special Meguiar's cleaners and dressing. Detailing is a profession and our detailers have the training, equipment, and experience needed to give you that professional detailed look.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Questions Answered by Cliff's Direct Effect
Vibration When Accelerating From Stop Position on 2011 Jeep Patriot
If the vehicle has high mileage on it around 100,000 and it has never had the fluid changed we don't recommend having it changed it could cause these type of issues
New Condensor Put In On 2015 Ford Fusion But Ac Still Not Working on 2015 Ford Fusion
Definitely sounds like a leak like the other person said. Dye will probably need added to find the leak. We do A/C work give us a call 410-574-0070
Air Conditioner Won't Come On Light Flashes 3 Times The Heat Come On But Ac Wont on 2011 GMC Acadia
We do A/C service and repairs at our shop if you would like to make an appointment
Is A 2003 Acura Tl S Type With 295k Miles Bad Or Good on 2003 Acura TL
Honda's/Acura's if taken care of do run for awhile. With this type of miles I would guess it was taken care of. I would have it State Inspected by a good shop and see what they say
My Left Side Rear Shake Making A Right Turn. on 2009 Pontiac G8
Could be a bad tire or a bent wheel, wheel bearing??
I Have A Base Model And No Abs But The Dash Lights Up Brakes And Abs Can Not on 2003 Dodge Caravan
I don't understand your question but if you would like to bring it by our shop we can diagnos it for you
My Van Is Dripping Coolant From The Rear On Driver Side & Runs Hot How Do I Fix on 2005 Saturn Relay
Replace what ever is leaking before you blow a head gasket or damage the engine
Map
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Schedule an Appointment with Cliff's Direct Effect
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (410) 630-4790
Need an appointment for today? Call the shop directly at (410) 630-4790
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