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John's Auto Pros

RepairPal Certified Shop in Escondido

John's Auto Pros

30 Verified Reviews
(760) 301-5841
1795 E Valley Pkwy
Escondido, CA 92027 USA
"They do very good work and you can depend on them."
— Vickey, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 4:00pm
Auto Repair Experience
  • John Stacey, Manager
  • Established 2017
  • 2 Auto Repair Mechanics on Staff
  • 54 Years of Car Repair Experience
John's Auto Pros Reviews
30 Ratings
Displaying 1 - 15 of 29reviews
Cindy
08/08/19
Verified Customer
Here's how I felt, Good Customer greeting. There are coffee and snacks in the waiting area. Clean bathroom. It was Friday, I went for an alignment. They examine the cars first, I needed new discs for my tires, I said ok I was referred here, I trusted you It was getting close to Closing Hours& was asked to pay ahead since they were closing the cash reg. No problem. -What really grinded my gears was when they told me I needed to bring my car back Monday at 9:00 am to install The new Discs, they needed to order them. Since Saturday the mechanic is off and Sunday its Closed. Monday is best for them. Sooo I just Paid upfront. Unfinished job, even though you examine the cars when It first arrives. Seriously work on the communication skills With the mechanic and your customer, be at the customer's convenience. My car will be ok to drive around without the Additional Service You told me it needed. It was an unnecessary service that could have waited for a lil longer. My suggestion be Real with your customers, like real talk; if you would have said hey in six months you should come back and get those discs switched Out I would have said yes I will Prebook my appointment for that service, you'll mostly have a Higher Returning customer Whatever the case was, Yes it was an inconvenience for me to come back Monday, but They didn't think to ask me first. ( the paying customer). It was my Birthday that Monday And to wake up early and take the car back to the shop, when I also asked for the day off work, what An inconvenience. Show more appreciation to your customers for those inconveniences, like; Receive 10% off your next alignment. You were a one-stop-shop for me.
Robert
09/15/19
Verified Customer
The folks at John's Auto Pros are pros. I have had a recurring problem that they were able fix it after a couple of visits. It was worth it.
Jennifer
08/07/19
Verified Customer
Wonderful staff. They went well above and beyond in price and customer service. I trust them more than my local dealership! They were recommended to me by my boss and I will recommended them to all my friends.
Carrie
08/14/19
Verified Customer
Amazing
Jim
07/04/19
Verified Customer
Friendly staff. Clean shop. They gave me a ride home while my car was being fixed.
Jerry
07/19/19
Verified Customer
Husband and I both take our cars to John's Auto Pro's. We have always been treated both professionally and cordially. What I like is that options are often given for fixing problems with my car. That means a lot. We keep going back and have not been disappointed.
Dahhee
06/19/18
Verified Customer
Work done is fine. Workers were generally respectful. Inconsistency of communication leading to wasted time and effort.
George
05/30/18
Verified Customer
I bought the full insurance on the tires and they honored it and rotated the tires, fixed the tires, no problems.
Vickey
05/17/18
Verified Customer
They do very good work and you can depend on them.
Joshua
05/11/18
Verified Customer
I probably got one oil change there, and it was great. It was fast and affordable. It was great.
Robert
06/24/18
Verified Customer
I like it, good experience, very helpful.
Janet
06/15/18
Verified Customer
Too high of a price. I brought the Cadillac in and they quoted me $100 more than the price down the road.
Yolanda
06/20/18
Verified Customer
I like the part that they try to connect with their customers, but on the other side, I don't know if its the economy or what but it got way too expensive than it was before.
John
06/02/18
Verified Customer
It was quick. They handled the issue that I went there for. They were friendly.
Laura
06/02/18
Verified Customer
I hadn't been there since Okay Tires. I took it into have a leak in my tire fixed. They repaired and did not take long. I was happy with the cost.
RepairPal Scorecard
91
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
87
Customer Amenities
95
John's Tire Pros was established in 2017 and has been providing Escondido and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “prompt”, “excellent”, “courteous”, “helpful”, and “honest”. A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At Johns Tire Pros, our goal is to give you hassle free and professional service with a hometown neighborly feel. Our services include tires, brakes, suspension (including lift kits), alignments, oil changes, scheduled maintenance, and much much more! Our dealership has a rock solid reputation of providing excellent service, support, and satisfaction. Servicing the Escondido area, we pride ourselves on giving our customers the best service available, the best parts and accessories, and a staff that understands all aspects of our business.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about John's Auto Pros
Would recommend to a friend
87%
Car was ready when promised
93%
Did not feel sales pressure
90%
Car was fixed correctly the first time
86%
Customer was treated respectfully
100%
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