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Kentucky Auto Service

RepairPal Certified Shop in Elsmere

Kentucky Auto Service

24 Verified Reviews
(859) 600-0396
520 Ash St
Elsmere, KY 41018 USA
"Kentucky Auto always do thorough and quality work. They manage to work around my crazy schedule for appointments."
— Linda, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Bobbie Hensley, Owner
  • Established 1979
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 111 Years of Car Repair Experience
Kentucky Auto Service Reviews
24 Ratings
Displaying 1 - 15 of 23reviews
George
04/17/18
Verified Customer
Great Job, and Nice People
Sam
04/06/18
Verified Customer
Bobby wasn't there so they got everything wrong.
Mark
03/28/18
Verified Customer
I almost always take my car to Ky.Auto Service.They perform good honest at competitive rates.
Sue
02/28/18
Verified Customer
This was for my son,Stephen, new tires recommend by AAA,using my credit card.with my approval.he was happy w the service
Ann
02/28/18
Verified Customer
love that place
Dan
02/27/18
Verified Customer
Tires were not rotated the first time. Had to drive it back to have the job finished. Other than that, was very satisfied with the price of the oil change.
Mike
01/01/18
Verified Customer
Great work. Great price
Cindy
01/24/18
Verified Customer
KY Auto services all our vehicles and has provided excellent roadside service as well. We are very happy we made a Smooth Move to Robby and Bobbie Hensley and their team!
Cindy
05/02/17
Verified Customer
Everything was great.
Danny
10/18/17
Verified Customer
I always have a good experience, I have never had any bad experiences.
Don
09/24/17
Verified Customer
Timely, courteous, knowledgeable, competitive pricing.
Erin
08/14/17
Verified Customer
Staff members are always friendly. They have a quick turn around for completing jobs.
Roger
06/18/17
Verified Customer
I've always had good service at Kentucky Auto, from simple oil changes to significant repairs.
Judy
10/28/17
Verified Customer
Been using this garage for years, great service. A++++++++
Billie
08/20/17
Verified Customer
The mechanics spent quite a while diagnosing my problem, but unfortunately, it wasn't something they could repair. I appreciate their time and effort and honesty!
Schedule an Appointment with Kentucky Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (859) 600-0396
Need an appointment for today? Call the shop directly at (859) 600-0396
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
98
Tools & Equipment
90
Customer Service
98
Customer Amenities
93
Kentucky Auto Service was established back in 1979 and has been proudly serving Erlanger and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “courteous”, “knowledgeable”, and “friendly”. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
Map
Get Directions to Kentucky Auto Service
Schedule an Appointment with Kentucky Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (859) 600-0396
Need an appointment for today? Call the shop directly at (859) 600-0396
What verified customers have to say about Kentucky Auto Service
Would recommend to a friend
82%
Did not feel sales pressure
100%
Car was fixed correctly the first time
73%
Customer was treated respectfully
91%
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