Scruggs Automotive Repair - Elma

RepairPal Certified Shop in Elma

Scruggs Automotive Repair - Elma

17 Verified Reviews
(716) 247-6580
6440 Seneca St
Elma, NY 14059 USA
"Have been using them for a long time, mechanics are great and do good work reasonably priced."
— Joe, a Verified Customer
Hours
Su
Closed
M-F
8:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Jeff Scruggs, Manager
  • Established 1988
  • 3 Auto Repair Mechanics on Staff
  • 55 Years of Car Repair Experience
Scruggs Automotive Repair - Elma Reviews
17 Ratings
5
(16)
4
(1)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 17reviews
Dennis
10/28/18
Verified Customer
Easy to work with.
Joe
10/17/18
Verified Customer
Have been using them for a long time, mechanics are great and do good work reasonably priced.
Doug
10/31/18
Verified Customer
The services were great.
Terry
10/31/18
Verified Customer
Excellent work, options discussed, repairs or parts not pushed on you, done correctly the first time.
Carolyn
11/12/18
Verified Customer
The staff is courteous and the facility is clean. They offer beverages and a TV is available to watch if you are waiting for work to be done. The work is done well and in a timely fashion. I will definitely be returning to Scruggs!
Duane
11/08/18
Verified Customer
Great group of guys! The facility is very nice, clean, and comfortable. They maintain my vehicles and take care of any issues. Always a good experience.
Becky
01/02/19
Verified Customer
I believe that this company goes above and beyond the expectations. They not only send you continued updates on progress on your vehicle via email, but they also upload pictures of any repairs that may need to be done. I am extremely impressed with the way this company does business and treats its customers. Jeff himself has contacted me afterward to make sure I was satisfied with everything. How many auto companies have done that? No others that I know of.
Jeremy
12/20/18
Verified Customer
Always top notch honest and fair service from Scruggs, great shop, great people. Will always bring my Jeep here!
Jim
01/15/19
Verified Customer
Everything was satisfactory.
Rick
02/28/19
Verified Customer
Great price for my broken driveshaft. These guys gave me a great deal on replacing it with a factory driveshaft. Car rides great, no more vibration. Thanks Josh!
Tom
11/22/18
Verified Customer
Jeff and his staff take care of both of my Subaru Foresters.... One of the Foresters is over a decade old and runs just as a good as the day I purchased it.... It is also nice that Jeff has 2 locations so you have options to get your truck or car fixed....
Harry
01/06/19
Verified Customer
I was very impressed with Scruggs Automotive. The shop was clean and the people were friendly and very helpful. I will definitely go back when I need service.
Audrey
04/08/19
Verified Customer
My first time and I was impressed at the way I was treated. I will be going back in one week for another attention to the cooling system. very pleased.
Kelly
10/25/18
Verified Customer
I never hesitate to reach out to Scruggs. Service management is always polite, readily accessible and responsive. The facility is clean, well maintained and up to date. I rely on Scruggs for the quality of their work. This last visit was only one of regular maintenance and upkeep, including a NY State inspection. They worked me right in and covered the requirements at a fair and reasonable cost. I often ask the team to keep a special eye out for any potential issues in terms of preventative maintenance, and I enjoy great peace of mind that I can count on Scruggs to have my family's best interests at heart.
Michele
10/19/18
Verified Customer
Expert mechanics and quality repairs, done in a timely manner.
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
93
Customer Service
95
Customer Amenities
93
Scruggs Automotive Repair has been serving the local community since 1988. The Elma shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “friendly”, “helpful”, "honest", and “excellent”. This location features a team of automotive technicians whose experience and commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Question Answered by Scruggs Automotive Repair - Elma
What Would Happen If You Drive The Car In D3 Because Of Tranny Issue.Car Won't Come Out Of First Gear.The Rpm Run High When Trying To Drive on 2006 Chrysler Sebring
No real damage can be caused by this except it will wear your transmission faster. I would suggest getting it into a service center to find out the issue.
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What verified customers have to say about Scruggs Automotive Repair - Elma
Would recommend to a friend
99%
Car was ready when promised
94%
Did not feel sales pressure
100%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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