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AutoStream Car Care - Ellicott City

RepairPal Certified Shop in Ellicott City

AutoStream Car Care - Ellicott City

352 Verified Reviews
(410) 220-6197
4755 Dorsey Hall Dr
Ellicott City, MD 21042 USA
"They are very accommodating, super helpful and fair."
— Rebecca, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • David Askwith, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 31 Years of Car Repair Experience
AutoStream Car Care - Ellicott City Reviews
352 Ratings
Displaying 1 - 15 of 343reviews
Clifford
09/08/19
Verified Customer
My experience with AutoStream has always been very positive. This time around they did not disappoint.
Alexandra
08/19/19
Verified Customer
Very helpful.
Deb
08/18/19
Verified Customer
Always honest, always does exceptional work!
Joe
08/07/19
Verified Customer
Staff is friendly, knowledgeable and I will definitely be returning!
Paul
08/06/19
Verified Customer
Replaced a dead battery and some other overdue work. All good here.
Rich
08/06/19
Verified Customer
Excellent communication and understanding of the customer's view point.
Mike
08/04/19
Verified Customer
Fantastic and friendly staff. Great experience from beginning to end. Honest and straight forward.
Zhi
07/18/19
Verified Customer
One of the bolts was stripped but wasn't communicated to me. I would have ask them to replace it. It only takes a quick call, then the service would have been better. The price quoted was little bit on the expensive side.
Endang
07/28/19
Verified Customer
On time and very friendly.
Will
07/28/19
Verified Customer
Excellent service.
Mike
07/25/19
Verified Customer
Larry iS great and always takes very good car of us.
Martin
07/23/19
Verified Customer
A Real care for you and your auto
Tyler
07/21/19
Verified Customer
I was very please I was able to bring my car in and was done in time.
Tai
07/22/19
Verified Customer
Great
Hans
07/18/19
Verified Customer
very courteous and professional
RepairPal Scorecard
93
Overall Quality Score
Lifetime
Technical Ability
95
Tools & Equipment
90
Customer Service
90
Customer Amenities
94
AutoStream Car Care of Ellicott City is a highly qualified ASE Blue Seal shop. Only about 5% of the automotive shops in the country achieve this coveted honor of excellence. This RepairPal Certified auto shop is not only very technically qualified, our recent review of their customers also showed they are also very customer friendly. This team was described as straight forward, polite, courteous, and exemplary. Training is a priority for this ASE Certified crew. They take the time attend some of the some of the best automotive training available. This training, coupled with the necessary automotive tools and computer diagnostic equipment make this a great place for you and your modern vehicle. The work performed here is backed by a limited lifetime warranty for your peace of mind. Loaner vehicles, shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
A history of award-winning service wmda-2016-award-presentation-to-rjl-da-enh-16-09-16 Founded in 1999, AutoStream Car Care Center has been the Greater Baltimore/Washington area’s leading automotive repair and maintenance service shop. Best friends and owners Rick Levitan and Doug Grills opened the Dorsey Hall location in Ellicott City, MD with a focus on service stations, but soon grew the operation by utilizing the shop’s bays and offering top-notch auto repair to the community. In just nine months, they opened a second location in the Owen Brown Village Center in Columbia, MD and two years later in 2001, Rick and Doug launched a third shop at the Greenspring location. With the fourth shop opening in September 2015 and a fifth opening in October 2016, AutoStream Car Care has expanded to 5 locations! Convenient, customer-first locations After opening our first automotive repair location in Ellicott City, we at AutoStream Car Care Center were eager to grow and serve nearby communities in Columbia and the Greenspring area of Baltimore, MD. All of our locations are home to a team of highly skilled ASE Certified Technicians who provide reliable, top quality service and a customer-friendly approach. Our mechanics are expertly trained in repair and maintenance on any make and model of domestic or foreign automobiles. When you bring your car in for auto repair service, our convenient shopping center locations allow you to easily fill your appetite and your time, as we are just a quick walk away from a variety restaurants and shops. We also provide a free local shuttle service and have a loaner car program available for longer repairs, so you never have to skip a beat while your vehicle is in our shop! We invite you to call, stop by, or schedule service online today at one of our five convenient locations: Columbia, MD, Dorsey Hall location in Ellicott City, Baltimore, MD, Clarksburg, MD, and our location in Woodstock, MD. A business that gives back For AutoStream Car Care, it’s important to give back to
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
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What verified customers have to say about AutoStream Car Care - Ellicott City
Would recommend to a friend
91%
Car was ready when promised
96%
Did not feel sales pressure
96%
Car was fixed correctly the first time
93%
Customer was treated respectfully
98%
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