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AutoStream Car Care - Ellicott City

RepairPal Certified Shop in Ellicott City

AutoStream Car Care - Ellicott City

238 Verified Reviews
(410) 220-6197
4755 Dorsey Hall Dr
Ellicott City, MD 21042 USA
"They are very accommodating, super helpful and fair."
— Rebecca, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • David Askwith, Owner
  • Established 1999
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 31 Years of Car Repair Experience
AutoStream Car Care - Ellicott City Reviews
238 Ratings
Displaying 1 - 15 of 231reviews
03/07/18
The rims were stolen off of my car. Todd took great care of me and my car. Kept me informed throughout the entire process and coordinated with my insurance to ensure the proper repairs would be made and paid for in a timely manner.
06/19/18
Professional, Courteous and sincere
06/15/18
My SUV was a problem child. It fought. It caused trouble. It did not behave. It proved to be very complicated. Autostream handled it. When things didn't go right the first time - not their fault - they didn't give up. They took care of us, and tamed the beast.
06/13/18
Other than price, everything was fine.
06/12/18
The customer service is always outstanding!
06/05/18
My experience here was excellent! I called the morning my car experienced an issue and they were able to accommodate me, even when short staffed. I was told I would be called with the diagnosis early afternoon, which they did. I was also sent a link to a full report of the car's issues, with full detailed explanations. The gentleman also explained it to me over the phone, and provided prices and exactly where each penny would be going. I could not have asked for a better experience. I would recommend the AutoStream Car Care in Ellicott City to anyone for their car needs. Thank you all for the great customer service!
06/07/18
Great no complaints
06/07/18
Friendly staff. The loaner car made it so easy to drop off and pick up without having to worry about transportation.
05/24/18
Been coming to AutoStream for over 5 years..I trust them to do the right repairs and services....Thanks Larry White & crew..
05/23/18
I was in a hurry and they helped me quickly. I will go back.
05/25/18
Larry is knowledgeable, friendly and patient. The work was done well. I was happy with my service.
05/16/18
excellent service all around
05/14/18
Great customer service. I was able to drop my car off during the work day, which worked out perfectly. Will definitely go back again.
05/15/18
I appreciate taking my car to a place where they respect my decision, even if it is slightly different from their own. I also like that they share the same interest in preserving the performance of my car for as long as I want to drive it. They put that interest behind the parts they select, the repairs they suggest to me, and other recommendations.
05/07/18
Great job I ll be back! Thanks Larry and team.
Schedule an Appointment with AutoStream Car Care - Ellicott City
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (410) 220-6197
Need an appointment for today? Call the shop directly at (410) 220-6197
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
Lifetime
Technical Ability
95
Tools & Equipment
90
Customer Service
90
Customer Amenities
94
AutoStream Car Care of Ellicott City is a highly qualified ASE Blue Seal shop. Only about 5% of the automotive shops in the country achieve this coveted honor of excellence. This RepairPal Certified auto shop is not only very technically qualified, our recent review of their customers also showed they are also very customer friendly. This team was described as straight forward, polite, courteous, and exemplary. Training is a priority for this ASE Certified crew. They take the time attend some of the some of the best automotive training available. This training, coupled with the necessary automotive tools and computer diagnostic equipment make this a great place for you and your modern vehicle. The work performed here is backed by a limited lifetime warranty for your peace of mind. Loaner vehicles, shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
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Schedule an Appointment with AutoStream Car Care - Ellicott City
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (410) 220-6197
Need an appointment for today? Call the shop directly at (410) 220-6197
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