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Merlin's 200,000 Mile Shop - Elk Grove Village

RepairPal Certified Shop in Elk Grove Village

Merlin's 200,000 Mile Shop - Elk Grove Village

25 Verified Reviews
No more photos
(224) 302-4789
603 Meacham Rd
Elk Grove Village, IL 60007 USA
" When asked a question about my car the manager was very knowledgeable on the issue."
— Jack, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm
Auto Repair Experience
  • Neil Patel, Manager
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience
Merlin's 200,000 Mile Shop - Elk Grove Village Reviews
25 Ratings
Displaying 1 - 15 of 24reviews
John
06/18/19
Verified Customer
The price kept changing so I don't trust them
Mariya
06/26/19
Verified Customer
The staff are very professionla and always explain to me what they are doing. Thank you.
Michelle
05/09/19
Verified Customer
I was very impressed with the way that Neil and Shawn handled each and every customer including myself. Customized customer service.
Annette
02/08/19
Verified Customer
Sean is the best! He always is helpful and accommodating, whether I come in just to check a tire or need a major repair, I believe he is always honest about what my car needs, what is urgent and what can wait. I've been very happy with their service.
Jack
01/09/19
Verified Customer
When asked a question about my car the manager was very knowledgeable on the issue.
Sanjay
02/08/19
Verified Customer
I had a very good experience. Shawn and Patel were very helpful and provided great service at the right cost.
Mike
05/14/19
Verified Customer
Everyone there is a professional. I have recommended them to all of my friends. I even convinced a walk-in customer that they would be very happy, as I was getting ready to pick up my car.
Kikin
12/20/18
Verified Customer
I think too much was charged for labor.
Tapan
12/30/18
Verified Customer
Pleasant atmosphere in the shop.
Christine
12/26/18
Verified Customer
I have taken my car here for many years. The people are very friendly. They are very thorough in explaining what needs to be done. I trust the quality of work will be excellent the first time around.
Gary
01/24/19
Verified Customer
Great service and friendly employees. They listened to my concerns.
Elizabeth
04/18/19
Verified Customer
The staff did a great job. But my car was unable to be fixed I need to take it to the dealer.
Art
02/15/19
Verified Customer
The owners and the staff are very very easy to talk to and are extremely knowledgeable of any trouble issues that I have or corrections or repairs that I need to my car.. For example, the mechanical car guru who I consider unbelievably knowledgeable about any year car or make his name is Sean... Now that's a guy who can move up in a company if they had that opportunity who would succeed .. Battery do I get a great estimate and fair it is an explanatory issues of what should be considered fixed or what he recommends that will do the job completely he knows his craft like nobody else can ...he is not expandable keep this guy, he's worth his weight in gold and to me, His stock is rising.... I can go on and on about this gentleman but I fear his head would swell up and burst lol... The only place I would ever have my car flips is the Elk Village Illinois location on Meacham Rd.
Jeff
02/10/19
Verified Customer
The guys are always friendly and I've been taking my cars there for years they are honest and do a very good job.
Jose
05/15/19
Verified Customer
Good environment. Quality work.
RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
93
Customer Service
94
Customer Amenities
95
The Merlin 200,000 Miles Shop of Elk Grove Village has been serving the community since 2013. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “helpful”, “knowledgeable”, “professional", "courteous", and “honest”. This location features a team of automotive technicians whose experience and commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Merlin's 200,000 Mile Shop - Elk Grove Village
Would recommend to a friend
94%
Car was ready when promised
92%
Car was fixed correctly the first time
92%
Customer was treated respectfully
96%
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