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Burrough & Sons Automotive

(510) 694-1312
208 Verified Reviews
service@burroughandsons.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
16:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-Th
8:00am to 5:00pm
F
8:00am to 4:00pm
S
Closed

ADDRESS

5154 Sobrante Ave
El Sobrante, CA 94803 USA

AUTO REPAIR EXPERIENCE

  • Thomas Burrough, Owner
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 58 Years of Car Repair Experience

Burrough & Sons Automotive Reviews

OVERALL RATING

208 Verified Reviews
5 stars
(131)
4 stars
(56)
3 stars
(8)
2 stars
(1)
1 star
(12)
by - Verified Customer January 08, 2018

My experience was too brief to give a valid review. Very satisfied with the experience.

by - Verified Customer December 25, 2017

I spoke with Carl at Burrough & Sons. He was extremely friendly and personable, which made my experience to get a smog check even more enjoyable. The folks that performed the work were through and provided me a list of other maintenance items to keep an eye on. I don't think I've every received that level of detailed service for a smog check!

by - Verified Customer December 19, 2017

The work was done on time as promised at the price quoted. Nice clean shop.

by - Verified Customer December 19, 2017

Great service, friendly atmosphere.

by - Verified Customer December 18, 2017

Have been going to them for many years with both cars and trucks. they have always provided great service.Wish they were open on saturday

by - Verified Customer December 17, 2017

They broke my windshield wiper fluid hose.

by - Verified Customer December 10, 2017

NO PROBLEMS. WILL COME AGAIN...

by - Verified Customer December 10, 2017

Courteous staff, fast service and reasonable cost of repairs.

by - Verified Customer December 03, 2017

Excellent and professional

by - Verified Customer November 28, 2017

Great work at Burrough and Sons!!! Price for my diesel oil change was $70 higher than the dealership. But overall I prefer your shop over others

by - Verified Customer November 28, 2017

Nice people, great service

by - Verified Customer November 14, 2017

Friendly. Excellent waiting area.

by - Verified Customer November 08, 2017

the shop does not respect its customers - I couldn't recommend it to anyone

by - Verified Customer November 01, 2017

It was recommended That I should replace the tires on my car. This was fine but, there seemed to be some rush to get my car out. and I feel I was rushed to make a decision on a product that needs a little research on other brands and quality. Carl did give me time to do a quick look at Consumers report and selected a different tire from your brand. the good news, I got the brand I asked for.

by - Verified Customer October 31, 2017

Very good

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer October 31, 2017

Outstanding

by - Verified Customer October 26, 2017

fixed what was broke, what more can one ask

by - Verified Customer October 12, 2017

Great work, fantastic employees, ultimate professionals.

by - Verified Customer October 11, 2017

$1,400 repair bid for cracked exhaust manifold included hours as if bolt broke off during removal and needed to be tapped out. Does not seen right to bid a job for the worst possible scenario. Do not agree with this billing method. Also, same project was $900 at local muffler shop, which also bid as if bolts broke off during removal. Rates are too high

by - Verified Customer October 04, 2017

Service writer said tech reported tires 'bald,' brake system needing service. Car had come drop dealer service within previous ~2 weeks without those potential service items brought to my attention. Tires are not bald. Not sure service writer was referring to my car

by - Verified Customer October 04, 2017

thorough review of issues and preventive maintenance needed. I feel good that the car should last another 15 years.

by - Verified Customer October 04, 2017

Thanks! In and out quick, smog check passed!

by - Verified Customer September 26, 2017

Excellent experience and treated with respect. Tom and his team educated me on my mom's car issues and put together a future repair plan that will fit my budget.

by - Verified Customer September 25, 2017

The staff was extremely personable and made sure to communicate really well.I have had work done there in the past and will go again.

by - Verified Customer September 24, 2017

great

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer September 19, 2017

My sons 03 GMC 4x4 needed transmission servicing, fluid/filter. Truck done on time, showed me other things which needed attention, which my son took care of. No hard sell or imenite danger if driven just a heads up. Thanks Tom

by - Verified Customer September 14, 2017

I/we (my daughter, the owner) felt $200 charge was excessive, given the limited testing due to oil leak.

by - Verified Customer September 14, 2017

Good service. Friendly employe

by - Verified Customer September 13, 2017

Completely satisfied. Smog on truck. No problems. Our go-to auto repair shop.

by - Verified Customer September 07, 2017

Friendly staff and speedy service

by - Verified Customer August 30, 2017

I have had my cars serviced by Tom since he first opened this shop and have always been very happy with the results. I trust him implicitly.

by - Verified Customer August 29, 2017

Came in for a smog check. Thanks

by - Verified Customer August 24, 2017

This was my first and only time at this shop so far, to have brake fluid changed in my 2010 BMW 535i. Neither Goodyear nor my regular shop could do this job, and I had heard good things about Burrough & Sons so I went there. The staff was friendly, helpful and explained what was to be done to my car. After getting started, during their safety inspection the mechanic noticed my transmission fluid needed changing as well. It wasn't scheduled for another month but I was given the option and preferred to have it changed while my car was in the shop rather than bringing it back. The cost was reasonable and the job done on time, and I was given a ride home and an offer to pick me up when it was done so I could wait at home. I'm glad I had my car fixed here.

by - Verified Customer August 22, 2017

Honest and proffessional.

by - Verified Customer August 17, 2017

I was pleased you could fit us in on short notice.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer August 17, 2017

It worked out well for me.

by - Verified Customer August 17, 2017

Clean & friendly

by - Verified Customer August 16, 2017

I am a first time customer, found business online. I was treated with such great professionalism by any employee I came in contact with. Very efficient, i was treated with the greatest care and respect. I had a wonderful experience. In my neighborhood for years, and never knew. At this time in my life, I consider this a blessing that I found Burrough & Sons Automotive. I will return.

by - Verified Customer August 15, 2017

I was told for $300+, they could diagnose the exact problem for the smog fail and could complete the work and retest for smog. I left my car at 6am, called at 3pm, no word, was told I would receive a call back, showed up at 5pm (w/o a callback) expecting a diagnosis, which was not done. 24hrs later I was told my catalytic converter was not legal in Calif and they had no alternative but they could sell me other services!! I ended up paying $377.40 for an oil change and still no solution in sight. I feel they knew (or SHOULD have known) about catalytic converter changes on older cars and took advantage of me.

by - Verified Customer August 10, 2017

Great service as usual thank you so very much.

by - Verified Customer August 10, 2017

did a great job, found the problem fixed it
very happy

by - Verified Customer August 01, 2017

It was a very positive experience

by - Verified Customer July 31, 2017

Smog check on a well maintained vehicle. Service was professional and timely.

by - Verified Customer July 31, 2017

Excellent performance by all.

by - Verified Customer July 30, 2017

Good job, thank you.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer July 24, 2017

Excellent work, very pleasant staff to deal with, I did receive discounts which I appreciate but the cost was high.

by - Verified Customer July 10, 2017

I liked it.

by - Verified Customer July 06, 2017

The quality of work is excellent, and since the business has become more automated/systemized, more expensive, and more concerned with liability, the service has seemed less personal. This inspires me to seek second opinions, and consider other options. Ultimately, this makes me a smarter consumer ~ which is good.

by - Verified Customer July 06, 2017

Great service

by - Verified Customer July 05, 2017

I saw many nice cars here - that is a good sign that owners trust them.

by - Verified Customer June 29, 2017

Always a good experience I trust Tom and his crew to do good work. Thanks Tom.

by - Verified Customer June 19, 2017

Great job and ready hours earlier than expected, meaning we could leave on vacation earlier!

by - Verified Customer June 08, 2017

As always great service and great workmenship

by - Verified Customer June 07, 2017

Staff was friendly and great service.

by - Verified Customer June 05, 2017

Great service as always!

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer June 01, 2017

I was just concerned about the price on the smog inspection, I came in and I was surprised about the price, just this year I paid $50 and just about last week I was going to pay around $70 or $75??? but when the gentleman cashed me out he noticed something and change the price to $65, it it wasn't for him I would have to pay the $75.

by - Verified Customer May 31, 2017

Professional

by - Verified Customer May 31, 2017

Very friendly, professional, took me right at my appointment time and was done at their estimated time.

by - Verified Customer May 30, 2017

Everyone is very nice. They guarantee their work and I feel they are trustworthy. A little pricey but I fully trust them. I have recommended others to the shop and they are very satisfied.

by - Verified Customer May 24, 2017

Not good

by - Verified Customer May 23, 2017

Finding this clean, professional local shop with expertise care was very welcome.

by - Verified Customer May 23, 2017

It was quick, reliable, & efficient.

by - Verified Customer May 18, 2017

Fast and professional.

by - Verified Customer May 17, 2017

The staff is the best. Very professional and courteous. The work performed on my cars are always done right the first time. Perfect alternative to dealership maintenance.

by - Verified Customer May 17, 2017

This shop is so clean it's unreal! I will definitely be coming back...pricey but worth it....Jacob was very professional. (hope I remembered our mechanics name correctly)

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer May 16, 2017

First, visit to Burrough's but won't be my last.

by - Verified Customer May 11, 2017

I feel like this being my first time at the establishment, discounts/coupons could have been applied and/or suggested to encourage repeat business.

by - Verified Customer May 10, 2017

All good.

by - Verified Customer May 09, 2017

The technicians put themselves out to get my car running and they were efficient. I would never take my car anywhere else.

by - Verified Customer May 09, 2017

These people are great. They are friendly, honest, straightforward; and they have a clean, well-maintained facility. Tom (the owner) really understands people and really cares about making his customers happy. I recommend Burrough & Sons to everyone.

by - Verified Customer May 07, 2017

Changed oil & filter in less than an hour.

by - Verified Customer May 07, 2017

I've had work done by these guys for many years now and have been very satisfied. There are of course the occasional hiccups with parts or specific issues but otherwise very satisfied.

by - Verified Customer May 03, 2017

Work was done as promised. Satisfied customer.

by - Verified Customer May 02, 2017

great experience!

by - Verified Customer May 01, 2017

Very friendly. Great customer service!

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer May 01, 2017

It is still unclear to me how the engine was blown. I had quite a bit of work done previously (including a replaced sending unit) and the truck seemed to be running fine. There were no warning signs. ??? I don't get what happened????

by - Verified Customer April 30, 2017

Always professional, and excellent service. Love Ernest, and the addition of Miriam with Steve in command PERFECT!!! Thanks!

by - Verified Customer April 25, 2017

They checked out the problem, made a recommendation and it was all fair. I respected that.

by - Verified Customer April 25, 2017

Always very professional, quality service.

by - Verified Customer April 23, 2017

Good first-time visit.

by - Verified Customer April 20, 2017

I am thankful not only for the work done but also the comprehensive review of what other needs for the car to be a better working mode would be. Thank you.

by - Verified Customer April 19, 2017

I always have confidence in their work.

by - Verified Customer April 17, 2017

I'm very satisfied with the outcome.

by - Verified Customer April 17, 2017

I was very pleased with the work performed.

by - Verified Customer April 16, 2017

The staff was friendly and very knowledgeable.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer April 16, 2017

This was my first visit and it was a bit if an emergency. I was supposed to leave town on a week-long road trip but my check engine light showed up. My dealership couldn't get me in until the following day so I went elsewhere. These guys took me right away and did the work quickly. I was able to leave on my trip the same day. They did find other issues but did not pressure me to do the work.

by - Verified Customer April 13, 2017

The work was very good!!!

by - Verified Customer April 10, 2017

More work was needed on my car, and they gave me an explanation for everything. I am very happy with the work done, and I feel my car is safe now. I will continue doing business with them!

by - Verified Customer April 10, 2017

Very good shop!

by - Verified Customer April 02, 2017

Appreciate the clear communication and timely service.

by - Verified Customer March 29, 2017

No problems at all. Extremely satisfied.

by - Verified Customer March 27, 2017

I like this shop because I brought my car for smog check. However they checked and found many things to take care of.

by - Verified Customer March 27, 2017

I didn't have an appointment, but needed a new battery. They squeezed me in and I appreciated that very much.

by - Verified Customer March 21, 2017

I have always taken my vehicles to Burough and Sons and will always continue to do so because their customer service is unmatched and their vehicular knowledge is top tier.

by - Verified Customer March 20, 2017

Just smog check done.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer March 15, 2017

Very quick service.

by - Verified Customer March 14, 2017

The car wasn't fixed because it was honestly past the point of repair, but they were so professional and upfront. Even though the news wasn't great, they made it more bearable & we're very polite. I will definitely use their services in the future and will gladly recommend to others.

by - Verified Customer March 09, 2017

It went great. I loved it.

by - Verified Customer March 09, 2017

Fixed efficiently and expertly.

by - Verified Customer March 09, 2017

Great service.

by - Verified Customer March 02, 2017

Excellent service!

by - Verified Customer March 02, 2017

Great job!

by - Verified Customer February 26, 2017

Nice place!

by - Verified Customer February 21, 2017

Good service and pleasant employees.

by - Verified Customer February 19, 2017

Courteous and professional.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer February 16, 2017

Great service!

by - Verified Customer February 09, 2017

Great service and I will be back again when ever it is necessary.

by - Verified Customer February 08, 2017

Good Job.

by - Verified Customer February 07, 2017

My car needed some love. You took care of her!

by - Verified Customer February 06, 2017

This was my first time there and it was a good experience. I will definitely be back.

by - Verified Customer February 06, 2017

Well done!

by - Verified Customer February 05, 2017

I was satisfied with the job preformed. I will return.

by - Verified Customer January 31, 2017

I was treated with the utmost respect and my car rund GREAT!

by - Verified Customer January 30, 2017

Happy to have found a friendly, local spot that I can take my BMW too - prices were a little higher than expected, but acceptable.

by - Verified Customer January 26, 2017

My problem was with my electrical system, and it diligence and patience on the part of the mechanics to ferret out the issue; and I really appreciated their thoroughness in not releasing my car until the issue was resolved.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer January 26, 2017

I was told car would be ready on Thursday. Upon arrival, there was something else needed to be done. Had to return Friday to get the car. Dashboard light hen on and on Monday back for brief follow-up. Steve and others were very helpful to fix my car with new water pump. Thanks to all!

by - Verified Customer January 25, 2017

A customer for many years. I have always been satisfied with the service.

by - Verified Customer January 25, 2017

Everyone was helpful and friendly.

by - Verified Customer January 25, 2017

Customer service (steve) was excellent. Work was done within both time and price estimate.

by - Verified Customer January 24, 2017

Very nice, courteous employees, work was done on time as promised.

by - Verified Customer January 22, 2017

Steve took care of me without an appointment. Didn't have to wait long for some minor repairs that I don't have patience to do it myself.

by - Verified Customer January 22, 2017

Nice people to work with, honest, and I trust their opinions about my car and what needs to be done to keep it running.

by - Verified Customer January 18, 2017

No complaints, good service.

by - Verified Customer January 17, 2017

Communicated well as to the car's problem and the possible solutions. Was treated with respect. Given a reasonable layman's explanation so I could make a decision. And, at this point, all work was done well and repaired the problem!

by - Verified Customer January 09, 2017

Engine light did come on again. The last time I was out It didn't come on. I will bring it back if it comes on again.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer December 29, 2016

The team is focused at getting the job done. Collectively, all hands were on deck to fix my vehicle.

by - Verified Customer December 22, 2016

Was told that a required part would be in on Wednesday. On Wednesday afternoon I called and was told the car was on the lift but they weren't sure it would be ready by closing. They were to call me later to let me know.

by - Verified Customer December 19, 2016

Great service. Explained well for necessary repairs!

by - Verified Customer December 19, 2016

First time everyone very courteous. All good too early to qualify work will be back!
Also lady very nice cleaned up my spilled coffee, We need a good honest trustworthy repair facility I hope you are the people we have been looking/waiting for!

by - Verified Customer December 15, 2016

There labor rate is a little higher than some shops but the service is above excellence and they always work with you on your repairs. They also explain everything and tell you what needs to be done right away and what you can wait on. I highly recommend this shop.

by - Verified Customer December 14, 2016

Well done!

by - Verified Customer December 12, 2016

I went in to get my engine light checked out and they preformed a routine check and reassured me of the work needing to be done.

by - Verified Customer December 06, 2016

Good clean quality work, done right the first time!

by - Verified Customer December 06, 2016

So far so good.

by - Verified Customer December 05, 2016

They were courteous, respectful, gave a good fair quote and finished the job in a timely manner.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer November 30, 2016

They were courteous, respectful, gave a good fair quote and finished the job in a timely manner.

by - Verified Customer November 29, 2016

I failed to ask the price of one of the products needed and caused unnecessary miss understanding. Owner was very fair about it.

by - Verified Customer November 28, 2016

The shop workers are kind and respectful, they seek to understand your needs and wants. Honesty is definitely a large characteristic at this shop.

by - Verified Customer November 20, 2016

Always so helpful and friendly! The guys are excellent at explaining what they are going to do, how things work and answering all my questions! Their work is excellent and I wouldn't trust my car with anyone else.

by - Verified Customer November 20, 2016

The only shop trusted to work on our cars....honest and stands behind all the work they do...

by - Verified Customer November 16, 2016

Burroughs & Sons is where I am taking my car for future repairs. I love that they are honest and try not to get unneeded car repairs done unlike the dealer. Great customer service and explanatory.Very fair auto repair prices. I was very pleased. Thank You So Much!

by - Verified Customer November 16, 2016

I had to tow the car twice to have it re diagnosed with the stalling problem. Although the problem is 90% fixed 10% of the stalling problem still remains. The car stalls when engine runs cold. Once the engine is completely warmed up the car rums fine without further stalling.

by - Verified Customer November 09, 2016

friendly,professional and clean!

by - Verified Customer November 08, 2016

First time there, people are friendly and professional.

by - Verified Customer November 07, 2016

So far GOOD!

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer November 06, 2016

My experience was wonderful, they diagnosed the problem that I had, ordered the part to repair it, and the work was done the next day.

by - Verified Customer November 03, 2016

Paid attention to my concerns. Considered my bottom line. Friendly and professional.

by - Verified Customer November 02, 2016

Great friendly service.

by - Verified Customer October 05, 2016

All employees we dealt with were helpful & informative. The ride back & forth to our home was invaluable.

by - Verified Customer September 28, 2016

I was very confidant in the repair and pleased how I was treated.

by - Verified Customer September 28, 2016

Everything was done in a timely and thorough manner.

by - Verified Customer September 28, 2016

professional, courteous.

by - Verified Customer September 26, 2016

Very friendly knowledgeable staff.

by - Verified Customer September 21, 2016

Personalized and very thorough service.

by - Verified Customer September 18, 2016

The work done is always excellent. I trust Burrough & Sons.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer September 14, 2016

Excellent service!

by - Verified Customer September 13, 2016

Inexperienced with working on Volkswagens, the repair was horrible a job that should have took a half a day took three weeks.. I am never going to recommend the shop to anybody.

by - Verified Customer September 11, 2016

The car had quit on me and now it is running great.

by - Verified Customer September 11, 2016

Staff is not friendly, they did some "fixing"to my car that I did not came for. They did not ask my permission or explain the prices before touching my car. They did not call me, when I came to pick up my car they charged me for the unnecessary work. My conversation was about the other part of my carburetor but work was not done. I paid for God know what. I have seen many auto repair places and they value their customers, especially new ones.

by - Verified Customer June 22, 2016

Good service, fair prices, nice people. Good location for me.

by - Verified Customer June 22, 2016

Very experienced in older cars also .My 50 ford had various problems They diagnosed them and got me back in the driver's seat with all parts and problems fixed.

by - Verified Customer June 22, 2016

Appointments are made and kept.

by - Verified Customer June 16, 2016

Great service. They always do a wonderful job.

by - Verified Customer June 12, 2016

Very satisfied with the service.

by - Verified Customer June 09, 2016

Very Knowledgable and thorough.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer June 09, 2016

I think they are too expensive !!

by - Verified Customer June 08, 2016

I think they are very expensive and misdiagnosed my problem.

by - Verified Customer June 07, 2016

Costs to much.

by - Verified Customer June 01, 2016

Everything was done to my satisfaction and on time.

by - Verified Customer June 01, 2016

They are very good.

by - Verified Customer May 15, 2016

Good service.

by - Verified Customer May 12, 2016

Friendly, fast service.

by - Verified Customer May 12, 2016

They know my vehicle, I've been a customer for decades, there is a level of trust that goes along with doing business with them.

by - Verified Customer May 10, 2016

My car was professionally repaired in a timely manner at a reasonable price.

by May 01, 2016

Very nice and efficient.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer April 21, 2016

Will only take cars to this location moving forward.

by - Verified Customer April 18, 2016

Nice to have an alternative to the dealers closer to home.

by - Verified Customer April 10, 2016

It was a very hard repair job one problem led to another and they stuck with it and got it fixed. They offered me AAA automobile, they picked me up and dropped me off, everyone was very nice just like family maybe better than family.

by April 06, 2016

I have always been very satisfied and happy with the service for years.

by - Verified Customer April 05, 2016

Quick, honest and thorough.

by - Verified Customer March 31, 2016

I got good service on my car, however They kept getting new codes coming up after I had paid. The engine check light kept coming on after work was done, that meant spending more money.

by - Verified Customer March 24, 2016

They took care of my car like it was their own. Found a few other things that needed attention but nothing expensive, I was glad to approve the add'l parts.

by - Verified Customer March 22, 2016

Excellent service - prompt and professional.

by - Verified Customer February 23, 2016

Excellent service. I have been getting my cars serviced at Burrough & Sons for nearly 20 years: they have always treated me well.

by - Verified Customer February 22, 2016

Burrough & Sons are very honest & don't recommend things that are not needed.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by - Verified Customer February 21, 2016

I went for a smog check at my appointed time and the work was done within a reasonable period of time.

by - Verified Customer February 18, 2016

This is a shop I can trust to do the work needed and the office gives you clear information and they are experienced in their craft.

by - Verified Customer February 14, 2016

They fixed the problem.

by - Verified Customer February 11, 2016

Great service.

by - Verified Customer February 10, 2016

Service was exceptional as this shop.

by February 09, 2016

The didn't fix my truck.

by - Verified Customer February 08, 2016

Knowledgeable staff that can diagnose a problem and give the customer options for the repair.

by - Verified Customer January 28, 2016

Friendly and courteous staff. Fast, quality service at a fair price.

by - Verified Customer January 21, 2016

I like their honesty.

by - Verified Customer January 20, 2016

I went to the shop to get tires and a 60k service on my Ford Fusion. The customer service at the front counter was friendly and knowledgeable. The service to my car was quick and the work was fantastic.

8 verified customers did not leave comments but provided these ratings:
by Marco, Shelia
by Bill
by Arlene, Samuel, Bob, Aaron
by Leonard
by January 17, 2016

I like that they are a local business.

by - Verified Customer January 14, 2016

Though the prices aren't the lowest, the service is prompt and expert. Steve at the front desk gives clear and thorough explanations of the work needed. The waiting area is clean and pleasant, and all the staff is friendly and respectful. I've found that these folks go the extra mile and back up their work.

by January 14, 2016

Great staff and work completed in a timely manner.

by January 14, 2016

I am very comfortable referring Burrough & Sons. The owner, Tom, is honest and tells you exactly what the car needs. The workmanship is very professional. Also, I really like the young women at the front desk, Stephanie.

by - Verified Customer January 06, 2016

Excellent.

+ Show more reviews

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
91

Burrough & Sons Automotive is a family owned and operated business that has been proudly serving El Sobrante and the surrounding area since 1995. This very experienced team has an excellent mix of ongoing training and ASE certifications. They have at their disposal the diagnostic tools and equipment necessary to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, to state smog inspections, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000-mile warranty for your peace of mind. Recent customers described this shop to us as, "knowledgeable", "courteous", "honest", "friendly", and "professional". A local shuttle service, early bird drop-off, and a waiting area available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle

AFFILIATIONS

  • ASCCA

MESSAGE FROM THE SHOP

We are a family owned and operated shop which started in 1995. We take pride in offering our community great service at fair prices. Please check out our website!
www.burroughandsons.com

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More

Map
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