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Tinkertoy Automotive

(915) 228-2040
94 Verified Reviews

HOURS
08:30
17:00
http://purl.org/goodrelations/v1#Monday
08:30
17:00
http://purl.org/goodrelations/v1#Tuesday
08:30
17:00
http://purl.org/goodrelations/v1#Wednesday
08:30
17:00
http://purl.org/goodrelations/v1#Thursday
08:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:30am to 5:00pm
S
Closed

ADDRESS

160 McCutcheon Ln
#D
El Paso, TX 79932 USA

AUTO REPAIR EXPERIENCE

  • Mike Johns, Manager
  • Established 2010
  • 4 Auto Repair Mechanics on Staff
  • 72 Years of Car Repair Experience

Tinkertoy Automotive Reviews

OVERALL RATING

94 Verified Reviews
5 stars
(74)
4 stars
(19)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer November 20, 2017

Great service and they explain everything in detail. It is a bit pricey but I guess that should be expected when playing with expensive toys.

by - Verified Customer November 19, 2017

The Personnel went on and Beyond they opened up on Saturday so that I can take the vehicle

by - Verified Customer November 14, 2017

My experience with this shop was very good and come highly recommended by a coworker.

by - Verified Customer October 30, 2017

Quick and knowledgeable service

by - Verified Customer October 15, 2017

Great repairs done correctly

by - Verified Customer October 08, 2017

I took my car in for an oil change...I was told that my brakes were in need of replacement...I knew that this was true because it had been awhile that they were checked...I am grateful that this was brought to my attention...thank you...!!!

by - Verified Customer October 05, 2017

Mike was gracious and handled the repairs and communication professionally.

by - Verified Customer October 04, 2017

Mike was super nice, explanatory, and communicative. I'll be back for sure.

by - Verified Customer October 04, 2017

Awesome service

by - Verified Customer September 27, 2017

Good first visit

by - Verified Customer September 18, 2017

I was very pleased with the work and it was $600 less than Audi had quoted me.

by - Verified Customer September 14, 2017

Good job guys

by - Verified Customer September 13, 2017

Excellent service and you are made to feel as if you've been going to them for a long time. They take the time to get to know the customer and their car issues.

by - Verified Customer September 11, 2017

Excellent service

by - Verified Customer September 07, 2017

excellent service and work

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer September 06, 2017

Repaired same day at a very reasonable price. They will have my business in the future.

by - Verified Customer September 04, 2017

I took my Audi S4 to Tinkertoy because Bill Hermansen, one of the best Eurocar mechanics I've ever known is now working there. If you have a Mercedes, Audi, BMW, VW, etc, you cannot go wrong with Bill!

by - Verified Customer August 24, 2017

I think sometimes you tend to be very expensive

by - Verified Customer August 21, 2017

Mike Johns is the best!! He is honest, trustworthy, and great at what he does. I have total confidence that he will keep my vehicles on the road, and I appreciate him for that. Thanks Mike and Tinkertoy Automotive!!

by - Verified Customer August 20, 2017

I had my Tacoma seviced and as usual no complaints

by - Verified Customer August 20, 2017

As always, totally satisfied with the service and professonism.

by - Verified Customer August 10, 2017

Very professional and I am happy with their service

by - Verified Customer August 02, 2017

Great

by - Verified Customer August 01, 2017

Professional courteous service with integrity every time.

by - Verified Customer July 27, 2017

The staff are very professional. The service manager explains in depth what is needed. They are all very friendly. I would highly recommend using this garage for any vehicle repair.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer July 24, 2017

Excellemt and prompt service at a fair price.

by - Verified Customer July 16, 2017

Excellent service. Car runs great.

by - Verified Customer July 13, 2017

It's ok

by - Verified Customer July 13, 2017

Thanks!

by - Verified Customer July 13, 2017

They squeezed my car in without an appointment and even performed a complimentary sunroof rail cleaning and lube on my wife's Mercedes.

by - Verified Customer July 12, 2017

Found the problem, solved the problem, and at a reasonable cost. The Subaru dealership couldn't find the problem on this car. Great work Tinkertoy Automotive!!

by - Verified Customer July 06, 2017

Great service! Courteous and helpful people; took their time to explain what needed to be done, and delivered what was promised.

by - Verified Customer May 31, 2017

Mike treated me with respect and took the time to explain what needed to be done and at what price. Well done.

by - Verified Customer May 30, 2017

Satisfactory experience. I will go there again when I need repairs.

by - Verified Customer May 25, 2017

I have been taking my vehicle to Tinkertoy for four years. They do everything from basic maintenance to performance work and suspension at a fraction of dealer prices, while treating you like they are happy to have your business. I won't go anywhere else.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer May 25, 2017

It was a pleasure to deal with them.

by - Verified Customer May 25, 2017

I appreciated the fact that the people at the shop were very concerned about my car and that I was pleased with their work.

by - Verified Customer May 18, 2017

Professional and efficient service. Seemed to care about quality work. Will definitely return.

by - Verified Customer May 11, 2017

Very reasonable price , excellent work and great customer service.

by - Verified Customer May 09, 2017

Great work!

by - Verified Customer May 04, 2017

Good and prompt service. Was skeptical as I have a foreign car but everything works perfectly!!

by - Verified Customer April 30, 2017

It went in to have the AC repaired. It ended up taking a couple of days because the initial part ordered was the wrong part. It was dropped on a Thursday, repairs began late that day and second part did not arrive until Monday, so car had to sit there over the weekend. While a bit of an inconvenience, the staff was very detailed and honest in explaining the issues, the needed repairs, and costs. We appreciated the constant feedback on where they were at in completing the work. Outstanding customer service, very good pricing. We definitely recommend and will do business with them in the future.

by - Verified Customer April 27, 2017

Best experience by far with a mechanic shop in El Paso

by - Verified Customer April 25, 2017

Just had a 'look over new purchase' service on a used car I was considering purchasing. Was well pleased; and left with a comfortable feeling about the condition of the upcoming purchase.

by - Verified Customer April 12, 2017

Honest, great service.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer April 03, 2017

Great communication. Worked with us to drop off car a little earlier than shop hours. Performed work in a reasonable time.

by - Verified Customer March 30, 2017

mike made everything as smooth as possible. they did a great job on my car after a horrible experience at another mechanic. thank you Tinkertoy!!

by - Verified Customer March 30, 2017

Great job.

by - Verified Customer March 28, 2017

Everyone is friendly & helpful! Willing to answer any questions we might have.

by - Verified Customer March 27, 2017

Tinkertoy provides honest and reliable service. They provide excellent customer service.

by - Verified Customer March 20, 2017

Work on my car always costs more than expected. But I realize the price of everything keeps rising.

by - Verified Customer March 20, 2017

Everyone at Tinkertoy is wonderful and they really know how to take care of their customers. They even fixed a popping sound I was hearing in the front. Turns out it was a loose screw and they so kindly tightened it for me. They didn't try and sell me something I didn't need! Wonderful service!!

by - Verified Customer March 13, 2017

Happy!

by - Verified Customer March 07, 2017

Went in to get an estimate for work. Price quoted was only a few dollars more for parts as what I would have purchased online. Final price was better than expected, so very please with work and everyone in the shop.

by - Verified Customer March 01, 2017

Patrick is always respectful and very professional. I feel that I can trust his recommendations.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer February 23, 2017

Two things: first, I always expect my vehicles to be serviced completely by having the staff make recommendations as needed. You seem to to well in this area. Second, office area could have a better appearance and perhaps waiting/sitting area for customers.

by - Verified Customer February 09, 2017

Patrick & Mike are great. They are extremely honest. They both tell me when they don't know what the problem is, and they'll spend plenty of time researching all the symptoms, before they decide to spend your money.

by - Verified Customer January 05, 2017

Great experience

by - Verified Customer December 20, 2016

Had repairs to front light, then returned with other issues, a dead battery. Immediately handled it.

by - Verified Customer December 15, 2016

I received exactly what I needed.

by - Verified Customer December 08, 2016

Very knowledgeable abut foreign cars

by - Verified Customer December 04, 2016

Very good shop

by - Verified Customer November 27, 2016

Mike is pretty the same as usual straight to business

by - Verified Customer November 22, 2016

The delay in completion was not the shop's fault. No one explained the modificationss to my truck, but it was a pretty straight forward mod.

by - Verified Customer November 20, 2016

We had an excellent experience at Tinkertoy Automotive. The staff and mechanics are excellent. The work performed was done properly, and the prices were extremely fair. I always look for local businesses instead of dealing with large, national chains. These folks are great.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer November 16, 2016

I highly rate and recommend Tinkertoy Automotive, particularly to women. The Tinkertoy team is not only composed of experts in the field of auto mechanics but also provide excellent customer service with high degree of respect and consideration, financial consideration, that is. Tinkertoy is a hidden jewel, no doubt.

by - Verified Customer November 15, 2016

Staff was professional, courteous and explained everything in detail when provided with estimate. After the car (2004 Mercedes C-class) was fixed, the follow-up was very effective and I never felt pressured to pay for additional items.

by - Verified Customer October 04, 2016

Good service as always. Fair price.

by - Verified Customer October 03, 2016

Excellent service.

by - Verified Customer September 29, 2016

They are quick and efficient.

by - Verified Customer September 28, 2016

Stopped by for oil and filter change. It's done.

by - Verified Customer September 28, 2016

Honest, reasonable service. Have been a customer for over 5 years. Great shop!

by - Verified Customer September 27, 2016

Maintenance work was performed.

by - Verified Customer September 26, 2016

Service done correctly and promptly.

by - Verified Customer September 26, 2016

Overall excellent service.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer September 22, 2016

Qualified personnel at all positions.

by September 15, 2016

It was great!

by September 07, 2016

Tinkertoy is going to be sure all the nuts and bolts are tight. They attend to the service and all the details.

by September 05, 2016

GOOD.

by - Verified Customer August 31, 2016

Very honest.

by - Verified Customer August 30, 2016

Honest and reasonably priced.

by August 03, 2016

They were effective and quick.

by - Verified Customer August 03, 2016

Great experience...At TT they always keep the communications open. Awesome!

by - Verified Customer July 28, 2016

Good service and completed the job quickly.

by - Verified Customer July 28, 2016

Excellent quality of care. Very reasonably priced.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa
by - Verified Customer July 19, 2016

Service was great and I trust what he was telling me.

by - Verified Customer July 17, 2016

I appreciate many things including and formost, honesty. I never have to worry something is done I don't need done and the prices are fair. Service is outstanding.

by - Verified Customer June 30, 2016

They are good.

by - Verified Customer May 17, 2016

Excellent work, met the reasonable estimate, finished while I waited, immediate work when I arrived, clean, organized shop, polite and caring staff.

by - Verified Customer April 19, 2016

Was a bit pricey but worth the knowledge the employees @ Tinkertoy have.

by - Verified Customer April 07, 2016

Service provided routine maintenance for vintage Mercedes with over 200,000 miles.

by - Verified Customer March 24, 2016

The staff was very knowledgeable and quick. They did excellent work.

2 verified customers did not leave comments but provided these ratings:
by Mark, Anaisa

RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
82
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
88

Tinkertoy Automotive was established in 2010 and has been providing El Paso and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “knowledgeable”, “honest”, “excellent”, “outstanding”, and “awesome”. A local shuttle service is available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Service Guarantee
  • Shuttle

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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