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Bobby & Steve's Auto World - Eden Prarie

RepairPal Certified Shop
Bobby & Steve's Auto World - Eden Prarie
18 Verified Reviews
Bobby & Steve's Auto World - Eden Prarie
18 Verified Reviews
(952) 314-9838
8100 Flying Cloud Dr
Eden Prairie, MN 55344 USA
Hours
09:00
18:00
http://purl.org/goodrelations/v1#Sunday
07:00
22:00
http://purl.org/goodrelations/v1#Monday
07:00
22:00
http://purl.org/goodrelations/v1#Tuesday
07:00
22:00
http://purl.org/goodrelations/v1#Wednesday
07:00
22:00
http://purl.org/goodrelations/v1#Thursday
07:00
22:00
http://purl.org/goodrelations/v1#Friday
07:00
20:00
http://purl.org/goodrelations/v1#Saturday
Su
9:00am to 6:00pm
M-F
7:00am to 10:00pm
S
7:00am to 8:00pm
Auto Repair Experience
  • Randy Neis, Manager
  • Established 2006
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience

Bobby & Steve's Auto World - Eden Prarie Reviews
(18 Ratings)
5
(6)
4
(7)
3
(2)
2
(1)
1
(2)
Displaying 1 - 5 of 18 reviews
06/26/15

Good service and a really nice store.

06/27/15

I was told when I got there it would all be done within 1 hour that I would be next (service for oil change only) my car had not been moved yet after one and one half hours. When I asked I was told they encountered a problem with a different vehicle and I was next. I know they have more then one mechanic working there. So who did Ryan think he was fooling? It took almost 3 hours for this oil change and when car finally moved in the mechanic left, went out and did some diagnostics on a lady who just pulled up. This took 15 more minutes of my time. The lady had out of state plates and I live in Eden Prairie. I'm sure she has no intention of returning and neither do I. The final topper of this disastrous visit was as I left to go out of town the " change oil soon" message came on -the mechanic didn't even bother to reset this in my car. I wonder what else wasn't done. Ryan was not interested in satisfying this customer one little bit. I have always wondered about the ethics and service at this place-now I know!! 3 hours of my time-I would have gone elsewhere and paid more. Which I will do from now on.

06/27/15

They ordered a part for my car without consulting me & the 2 women who were there both had compressors out for the a/c... Really?

06/28/15

Good info on problem and how they were going to fix it.

06/28/15

Always great attitudes and service -- we do have very used cars, tho, so don't always do all the repairs recommended ... nor expect to.

Schedule an Appointment with
Bobby & Steve's Auto World - Eden Prarie
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (952) 314-9838(952) 314-9838

RepairPal Scorecard
90
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
90
Tools & Equipment
97
Customer Service
83
Customer Amenities
98

The Flying Cloud Dr location of Bobby & Steve's Auto World has been serving the local community since 2006. This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Their recent customers have described this RepairPal certified shop to us as: "friendly", "polite", "excellent", and "trustworthy". A local shuttle service, loaner vehicles, early bird drop off, Saturday & Sunday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details
Message From the Shop

We are located at 8100 Flying Cloud Drive in Eden Prairie, MN at Highway 212 and Singletree Lane, just across from the Eden Prairie Mall.
Whatever your need, we are here for you any hour, any day. We are always open. Stop in and see us!

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • NAPA
  • iATN
Question Answered by Bobby & Steve's Auto World - Eden Prarie
How long will I make it? I just put a rand...
Good Question,

Your monitor is looking at engine revolutions / time or miles driven since the last oil change depending on the car. The main thing and I can’t stress this enough is to check the level of the oil.

Can I tell you can you make it no I can’t. Oil level is critical in the interim, schedule an oil change soon with us or if you have someone else service your car do that soon. I see way to many cars towed in with little or no oil in them and it damaged the engine.

Thanks for the question


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Need an appointment for today? Call the shop directly at (952) 314-9838(952) 314-9838
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