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Capital Motor Company

RepairPal Certified Shop in Eau Claire

Capital Motor Company

55 Verified Reviews
(715) 352-4308
2833 Alpine Rd
Eau Claire, WI 54703 USA
"They're good, very professional, very courteous. They changed my oil. They said it would take an hour and it only took an hour. Very professional atmosphere, service friendly, very customer oriented."
— Kirk, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Joe Swearingen, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 39 Years of Car Repair Experience
Capital Motor Company Reviews
55 Ratings
Displaying 1 - 15 of 53reviews
Paul
05/01/19
Verified Customer
:) great staff
Kurt
04/29/19
Verified Customer
Service was excellent
Andrew
04/08/19
Verified Customer
The staff was very knowledgeable in my car. I brought my car in to have them fix my aftermarket Xenon headlight. They installed the bulbs and said everything was working properly. A week later my headlight went out again and had to take it back. Turns out my ballasts were bad and had to replace them as well. However, because the parts were provided by me there was no guarantee everything will work. That's understandable. They did explain to me if they were their parts they would have fixed the second time around free of charge. They installed my new ballast properly and did a great job. I have no problems since then. I would recommend these guys if you have a Mercedes-Benz or BMW for repairs.
Kevin
04/18/19
Verified Customer
Incredible customer service, as usual, by Capital Motor Company!
Walter
04/17/19
Verified Customer
Helpful
Tony
04/07/19
Verified Customer
The complaint that I have is the lack of communication with 'what and when' our car was going to be completed. If the service manager is not available, do not expect anyone to help you over the phone. The person that answers the phone and apparently no one else can walk to the shop and find out the status of a vehicle from the mechanics. The service and the price were to our satisfaction. Communication was poor at best.
Jesse
03/18/19
Verified Customer
They are extremely knowledgeable and do amazing work! Would recommend to anyone with a Volvo to get service/ work done here! Extremely affordable rates compared to Volvo in the cities!
John
02/25/19
Verified Customer
Joe and the rest of the staff were great! We were heading back to Ohio from Hayward when we started having problems with our X3. They quickly diagnosed the problem, and since it was late afternoon, they gave us a loaner for the evening and had us back on the road by 10:00 o'clock the next morning. I would highly recommend them!
Chad
02/18/19
Verified Customer
Very courteous and responsive to our needs.
Tom
01/24/19
Verified Customer
Chased some gremlins in the electrical system that previous mechanics at different shops couldn't diagnose. The only glitch was car could not have work completed at Capital. Had to ship the car to Minneapolis for finishing repairs. The service department at Maplewood was unimpressive. Wasn't treated respectfully since, I believe, I was not a primary customer. Unfortunate. I was actually interested in one of their cars. Not anymore.
Mick
01/23/19
Verified Customer
Good experience.
Carol
01/28/19
Verified Customer
Just happy to find someone local who can work on my Lexus and knows what they are doing, as there are no Lexus dealership in the area. Very pleasant personel.
Brad
11/22/18
Verified Customer
I enjoy talking to the staff (Joe) and work is always completed to my expectations.
Pauline
12/12/18
Verified Customer
I was pleased with my first visit and plan to return to have further work done. It met my expectations of having someone knowledgeable about Mercedes at less the cost of a dealership. They did not push unnecessary work on me.
Helen
12/04/18
Verified Customer
Everyone person we came in contact with were courteous and capable and sent great vibes!
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
93
Tools & Equipment
95
Customer Service
94
Customer Amenities
93
Capital Motor Company was established in 2007 and has been providing Eau Claire and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “courteous”, “excellent”, “honest”, and “accommodating”. A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Capital Motor Company was established in 2007 and has served Eau Claire and the surrounding area by selling and servicing European, exotic and luxury-oriented vehicles ever since! This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs range from minor and major mechanical repairs, software programming and coding, check engine light and computer diagnosis, BMW and Mercedes diesel services and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “courteous”, “excellent”, “honest”, and “accommodating”. They offer a FREE BMW loaner vehicles, after-hours and early bird drop off, and a comfortable customer lounge with free high speed wireless internet and HDTV for your convenience.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Cadillac
  • FIAT
  • Honda
  • Infiniti
  • Jaguar
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Capital Motor Company
Would recommend to a friend
90%
Car was ready when promised
97%
Did not feel sales pressure
99%
Car was fixed correctly the first time
95%
Customer was treated respectfully
93%
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