Close

High-Line Auto Service

RepairPal Certified Shop in East Windsor

High-Line Auto Service

47 Verified Reviews
(860) 500-1546
227 S Main St
Ste A
East Windsor, CT 06088 USA
"I mean they are phenomenal, the agents are professional, He is thorough and correct and I wouldn't go anywhere else, he is fair on price, he knows what he is doing."
— Becky, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Alan Bickley, Manager
  • Established 2015
  • 2 Auto Repair Mechanics on Staff
  • 21 Years of Car Repair Experience
High-Line Auto Service Reviews
47 Ratings
Displaying 1 - 15 of 47reviews
David
09/27/18
Verified Customer
Great
Kristen
09/19/18
Verified Customer
I have full trust in shop. Wouldn't trust anyone else with my car.
Gerry
09/17/18
Verified Customer
Satisfied customer.
Peter
09/17/18
Verified Customer
Very accommodating
Reply from High-Line Auto Service
by HighLineAutoService, September 27, 2018

Peter thank you for taking the time to leave us a review. We are thrilled we happy with our services! We are looking forward to your next visit!

Rick
09/14/18
Verified Customer
The staff at High-Line is always very friendly and very efficient. We have had several of our car repairs done with them and will continue to use them in the future.
Reply from High-Line Auto Service
by HighLineAutoService, September 27, 2018

Rick we appreciate your business and support. We look forward to serving you and your family for years to come.

Sisomphone
09/06/18
Verified Customer
Great customer service!
Reply from High-Line Auto Service
by HighLineAutoService, September 27, 2018

Sisomphone thank you for leaving us a review. We are glad we were able to exceed your expectations!

Rodney
08/13/18
Verified Customer
Great.
Reply from High-Line Auto Service
by HighLineAutoService, September 27, 2018

Rodney thank you for leaving us a review. We are thankful for the opportunity to service your vehicle

George
08/13/18
Verified Customer
I always feel like I'm getting treated fairly and honestly and I get more service than expected. Plus they are all very nice folks there and we love the dogs!
Reply from High-Line Auto Service
by HighLineAutoService, September 27, 2018

George we are thankful to have customers like you and your family!!

Erin
08/03/18
Verified Customer
Thanks
Reply from High-Line Auto Service
by HighLineAutoService, August 21, 2018

Erin, thank you for taking the time to leave a review for us!!

Matthew
08/03/18
Verified Customer
Great shop. There on point
Reply from High-Line Auto Service
by HighLineAutoService, August 21, 2018

Matthew, We are so very happy that you were pleased with our service. Looking forward to servicing your car in the future!

Theresa
08/03/18
Verified Customer
They're the BEST..
Reply from High-Line Auto Service
by HighLineAutoService, August 21, 2018

Theresa, Thank you for taking the time to leave us a review! We are always happy to have you come in and visit!

Holly
08/03/18
Verified Customer
I went back today to get some other work done and the parts were not ordered from the week before. I ended up going somewhere else.
Reply from High-Line Auto Service
by HighLineAutoService, August 21, 2018

Holly, We apologize for any incontinence this may have caused you.

Randy
07/30/18
Verified Customer
I had a great experience at High-Line Auto Service. I brought my car in for an oil change, and my car was ready faster than expected. Comfortable waiting room with wifi. The secretary was also very nice. I will be bringing my wife's car in soon, and I'll be back with mine again.
Reply from High-Line Auto Service
by HighLineAutoService, August 21, 2018

Randy, Thank you for taking time out of your day to leave us a review. We are happy to hear that you will be back for service again!

Luis
07/16/18
Verified Customer
Was told my car was fixed. Got it back exactly how I dropped it off. I could tell they didn't t even go under the hood because the engine cover was loose exactly how it was when dropped off.
Reply from High-Line Auto Service
by HighLineAutoService, August 03, 2018

Louis we are very upset to hear you are unhappy with the services we provided you. We serviced your bmw prior to this visit for a vibration and we were able to repair it. You had been to multiple service facilities for this concern and it had not been repaired until you came here. Your drivetrain malfunction light was coming on intermittently we scanned your vehicle and found 2 codes 2775 air mass plausibility, air mass too low and 2c57 charging pressure control pressure too low. Upon doing some research for this condition we noted there was a software update that was needed if no vacuum leaks were found which is outlined in this bmw document - (we provided your this information) SI B12 36 15. We found no vacuum leaks and performed the software update as bmw stated was necessary. You returned a few days later stating your drive train light was on again. We scanned your vehicle and found one code was repaired only 2c57 charging pressure control returned. The software update was the first step in repairing your vehicle. After reading your codes and chatting with you we learned that you live an hour away so we decided to give you the option of refunding your money and allowing you to go to a repair facility closer to your home or you could leave your vehicle with us and we would further diagnose your malfunction. You opted for a refund of your deductible and we happily obliged. As for the engine cover issue, we have reviewed the video you sent of the cover and the cover is installed correctly. The engine cover is mounted on rubber isolators so it is normal to have some play. Your review is not a true reflection of how you were treated at our facility. In the future hopefully your reviews to others will be more fair and truthful. We wish you the best of luck getting your vehicle repaired elsewhere.

Tessa
07/15/18
Verified Customer
Found shop via Groupon & was very pleased with the oil change that was done. I would recommend to friends & will return for other services in the near future.
Reply from High-Line Auto Service
by HighLineAutoService, August 03, 2018

Tessa, we are thrilled that you were happy with our services. Thank you for recommending us to other people. As a small business we rely on referrals. We are looking forward to your next visit!

Schedule an Appointment with High-Line Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (860) 500-1546
Need an appointment for today? Call the shop directly at (860) 500-1546
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
93
Customer Service
94
Customer Amenities
93
High-Line Auto Service has been serving the community of East Windsor and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "awesome”, “friendly”, “amazing”, “helpful” and "professional". This location features an experienced and well-trained team of automotive technicians. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental & loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At High - Line Auto Service, you'll get to know the owner and the mechanics. You can ask questions to the person who worked on your car. Our mechanics will keep your car running smoothly for years to come. Bring your car to our locally owned and operated shop servicing the area of East Windsor for quality and reliable auto repairs. If your car isn't running like it should, our experienced professionals are here to help you. Our experienced team will ensure your car receives the maintenance it needs, and all at a great price! We provide pickup and drop-off services for your convenience. You'll be glad to learn that we provide financing options too. All our professionals are ASE certified. With over 10 years of experience, we can get the job done right the first time.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to High-Line Auto Service
Schedule an Appointment with High-Line Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (860) 500-1546
Need an appointment for today? Call the shop directly at (860) 500-1546
What verified customers have to say about High-Line Auto Service
Would recommend to a friend
98%
Did not feel sales pressure
100%
Car was fixed correctly the first time
97%
Customer was treated respectfully
97%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.