1st Choice Auto Care

(336) 739-3957
25 Verified Reviews

8:00am to 5:00pm


528 W Main St
East Bend, NC 27018 USA


  • William Brown, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience

1st Choice Auto Care Reviews


25 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by April 01, 2016

They fixed the problem and got it done on time.

Reply from 1st Choice Auto Care – by willam 528 May 09, 2016

We always try to get service done fast and done right first time.

by - Verified Customer March 31, 2016

I have never had any problems. They are nice and courteous. I don't ever have a problem getting an appointment or anything.

by - Verified Customer March 28, 2016

They do a good job.

by March 23, 2016

I called them and asked if they could do an oil change and they got it done in less than 20 minutes and they did a killer job. Every time I've had anything done they have been the nicest people I have ever talked to.

by - Verified Customer March 21, 2016

I wouldn't go anywhere else! They always are able to help me, and the prices are always good. They can do anything that I ask them to do, because they have good mechanics.

by March 17, 2016

Good service. They just provide good service. They do what they say they are going to do.

Reply from 1st Choice Auto Care – by willam 528 May 09, 2016

Thanks for the review.we focus on fast and dependable service I think that is something a lot of companys have forgotten but not here at 1st choice.
Thanks again see you soon
1st Choice Auto Care

by - Verified Customer March 17, 2016

I have used 1st Choice for the past five or ten years and they have always been pretty good to me. They do what they say they are going to do.

by - Verified Customer March 13, 2016

I've known these guys for years, and it's a good place to go.

by - Verified Customer March 11, 2016

Good service. Satisfactory work.

by - Verified Customer March 10, 2016

Everyone is really nice there and really welcoming and the price is actually reasonable. I know a lot of the people that work up there.

by - Verified Customer March 09, 2016

Every time I take a vehicle there I am satisfied with the work they have done.

by - Verified Customer March 07, 2016

They give outstanding service.

by - Verified Customer March 03, 2016

I've haven't had any trouble getting an appointment, and I've never had to wait very long while they fix it. I've never had any trouble after they've fixed it either.

by - Verified Customer March 02, 2016

They do good work. They are relatively fast. They are cheaper than taking it to a dealership or something. I personally like the people that work there. Good place.

by - Verified Customer March 02, 2016

They do a good job.

1 verified customer did not leave comments but provided this rating:
by Tim
by February 28, 2016

They're fine, but that do feel a little bit expensive.

by - Verified Customer February 24, 2016

Sometimes they can can fix what is wrong with your car and other times you have to take it somewhere else. He was very nice, haven't had a problem.

by February 24, 2016

He is a good guy. Does good work. Good mechanic work.

by February 23, 2016

They have always done a good job and have fair prices.

by - Verified Customer February 22, 2016

They have always serviced this vehicle, and they've always done a good job. They're also friendly, and they do good quality work. They've done all the service on this car for three years now. I've always gotten good service from them, and the cost is fair. I also like the people that work there.

by - Verified Customer February 21, 2016

We don't have many choices about who to take the car to for repairs, but we do like First Choice. I like the guys there.

by - Verified Customer February 19, 2016

They are very polite. They get the work done, whatever you need done. They are convenient where they are located.

by February 10, 2016

The location is very convenient, and they did a quality job.

by February 09, 2016

They do a terrific job. They are great people too.

1 verified customer did not leave comments but provided this rating:
by Tim

RepairPal Scorecard


1st Choice Auto Care was established in 2012 and has been providing East Bend and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “courteous”, “outstanding”, “terrific”, “friendly”, and “convenient”. Early bird drop off, and a waiting area with wireless Internet are available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More


  • Early Bird Dropoff
  • Military Discount
  • Service Guarantee
  • Wireless Internet


  • NAPA
  • iATN


  • Acura
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Questions Answered by 1st Choice Auto Care
when I put shifter back in the wheels are ...
Transmission is out of sync
You've probably moved shifting forks around just need t ok put them all back in right position
Be glad to help if you can't get it
1st choice auto care
First time this has happened
It could be a number of things
From battery to a sensor to a wiring issue
Needs to be diagnosed
We would be glad to help
1st choice auto care
Had a new tranny put in . But they didnt p...
depending on which transmission you have around 450.00 if that is the problem transmission will have to come out.of course we will diagnose it before any work is done .
be happy to do it for you just let us know
1st choice auto care
Battery was disconnected. After reconnecti...
Sounds like you have a wiring issue
Possibly a broken wire
We would be happy to take a look at it for you
1st choice auto care
Past 2 months, my Hyundai Sonata, 2005 has...
It could be egr
OR coil pack or map sensor or crank sensor
It really needs to be diagnosed properly
We would be glad to help
A ticking noise when starting up
it could be either a valve or a lifter sticking,gm is know for it.
let us know if we can help with it,would be happy to take a look at it and tell you for sure.
better to fix it now before it gets worse.

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