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Tri City Auto Care

RepairPal Certified Shop in Durham

Tri City Auto Care

303 Verified Reviews
(919) 373-3762
1921 Garland Street
Durham, NC 27705 USA
"I've been going to Tri City Auto Care for years. They've always done great work and treated me well."
— Cheryl/Jonathan, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Ken McCormick, Owner
  • Established 1989
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 90 Years of Car Repair Experience
Tri City Auto Care Reviews
303 Ratings
Displaying 1 - 15 of 292reviews
10/04/18
great service great price
08/22/18
I don't know if the repairs were done correctly yet - I have not had it enough time to know. I did however, request Tony to answer a question for me - he called, said he would, but I never heard back. I'd like for that to happen.
08/20/18
Excellent service! Respectful and price conscious. I ll be a repeat customer.
08/06/18
The whole staff is great! Very courteous and polite.
07/30/18
The benefit of a loaner car was unique from a car repair shop.
07/27/18
I appreciate all the help, care, and support from the team. Y'all are great, and willing to help me replace a drain plug when I strip it. Haha. Thank you for everything always!
07/03/18
I've been coming to Tri City Auto Care with our family's two cars for about 6 month now and am always satisfied with the overall experience, price, and service!
06/29/18
Professional and easy to do business with. I was informed that my car would not be ready, I have no complaints.
06/25/18
Very satisfied with the experience.
06/21/18
They took care of what I needed
06/15/18
My most recent visit was June 2018 to have my car inspected. My experience was for the most part very positive. However, there moment when I was a bit irritated.... A young female called me to the counter (as my car was available). While walking towards her, there was another older gentleman (appeared he was training her)... He never said anything to me, only to her. He stood right in front of me...never excused himself or even asked me to wait a moment while he explained something to her. I thought that was RUDE. I did not make eye contact with him has he ignored me. That experience would make me think twice about returning. This was my second visit, and there are shops closer to my home, I will consider whether I want to return to Tri City Auto Care.
06/12/18
Great job
06/12/18
Goooood
06/13/18
Great experience!
06/11/18
Very friendly and knowledgeable.
Schedule an Appointment with Tri City Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (919) 373-3762
Need an appointment for today? Call the shop directly at (919) 373-3762
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
95
Customer Amenities
95
Tri City Auto Care has been a serving the Durham community since 1989. Ken McCormick is the owner. Our team found this shop to have strong leadership with 2 experienced Service Advisers to address your needs. These 2 are backed up by 4 experienced technicians, 1 is ASE Master Certified, who combine for over 90 years of experience. They attend good quality ongoing automotive training. Tim has invested in the automotive tools and computer diagnostic equipment we would expect to see in a certified shop. They back most repairs with a 24 month/24000 mile warranty for your peace of mind. Shuttle service, loaner vehicles, early bird drop off, and wireless internet services are available for your convenience.
Details
Message From the Shop
Welcome to Tri-City Auto Care where honesty and integrity are the foundation of our business. We have been providing tires and automotive service since 1989. Our experienced staff members have the skills necessary to handle all major and minor repairs on both domestic and foreign vehicles. We look forward to serving you.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Tri City Auto Care
Schedule an Appointment with Tri City Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (919) 373-3762
Need an appointment for today? Call the shop directly at (919) 373-3762
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