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Velasco Autocare Center - NAPA

RepairPal Certified Shop in Downey

Velasco Autocare Center - NAPA

42 Verified Reviews
(562) 314-3467
12150 Paramount Blvd
Downey, CA 90242 USA
"They were really helpful. They answered every question that I had."
— Cynthia, a Verified Customer
Hours
Su
Closed
M-S
7:30am to 6:00pm
Auto Repair Experience
  • Edward Espinoza, Manager
  • Established 2013
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 45 Years of Car Repair Experience
Velasco Autocare Center - NAPA Reviews
42 Ratings
Displaying 1 - 15 of 42reviews
Luis
10/01/18
Verified Customer
Very good hard working people I will keep taking my vehicles back
Isaac
10/04/18
Verified Customer
There are amazing people make you feel at home , great work!!
Ninfa
09/14/18
Verified Customer
I will continue to have them take care of my car repairs. They are knowledgeable and courteous and honest.
Maria
08/31/18
Verified Customer
Good experience.
Quispe
06/26/18
Verified Customer
Pesimo
Ryna
05/11/18
Verified Customer
Awesome and friendly customer service!
Laura
05/08/18
Verified Customer
Great customer service. He worked with the time I had available and my truck was ready as promised. They were friendly and respectful.
Jennifer
04/19/18
Verified Customer
professinal, friendly, and knowledgelbel service
Darrell
05/01/18
Verified Customer
Service and reliability was good.
Sergio
04/17/18
Verified Customer
Exellent work
Lizette
03/14/18
Verified Customer
Very friendly
Diallana
03/06/18
Verified Customer
100000000 rating
Janette
01/14/18
Verified Customer
Good service
Alberto
07/28/17
Verified Customer
They know what they're doing and they're friendly. They fixed my car. That's what I went there for.
Cynthia
07/07/17
Verified Customer
They were really helpful. They answered every question that I had.
Schedule an Appointment with Velasco Autocare Center - NAPA
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (562) 314-3467
Need an appointment for today? Call the shop directly at (562) 314-3467
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
87
Customer Service
83
Customer Amenities
95
Velasco Autocare Center (NAPA) was established in 2013 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “fantastic”, “knowledgeable”, “friendly”, and “reliable”. A local shuttle service, rental & loaner cars, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Wash
  • Child Friendly
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Velasco Autocare Center - NAPA
Schedule an Appointment with Velasco Autocare Center - NAPA
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (562) 314-3467
Need an appointment for today? Call the shop directly at (562) 314-3467
What verified customers have to say about Velasco Autocare Center - NAPA
Would recommend to a friend
87%
Car was ready when promised
94%
Did not feel sales pressure
87%
Car was fixed correctly the first time
94%
Customer was treated respectfully
94%
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