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Downey Car Care Center

RepairPal Certified Shop in Downey

Downey Car Care Center

108 Verified Reviews
(562) 362-3349
9536 Firestone Blvd
Downey, CA 90241 USA
"Great!"
— Carlos, a Verified Customer
Hours
Su
8:00am to 4:00pm
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Shawn Fazeli, Manager
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 21 Years of Car Repair Experience
Downey Car Care Center Reviews
108 Ratings
Displaying 1 - 15 of 106reviews
Lydia
05/12/19
Verified Customer
Erica was the BEST!!! She was very helpful, thorough, professional and friendly. She is a value to your company.
Jannet
05/06/19
Verified Customer
First time to visit this place, as it was near my workplace., greeted by the staff with a smile and took care of my car fast. The waiting area is clean and provided with a drink and finished repairing as promised.
Maureen
05/09/19
Verified Customer
I know Downey Car Care is honest, and I trust what they tell me. They make this experience much less stressful, and help me budget and plan my repairs. They are great!
Allen
05/06/19
Verified Customer
I walked around for a few minutes and no one asked me if I needed help until I walked into a repair bay to ask. The gentleman I spoke to was friendly and informative and he kept me up to date on everything being done to my vehicle. I brought my truck in for a leak in the coolant system, an oil leak and a problem with my suspension. Altogether the job cost $705. I took the truck home and drove it around only to find out that the leaks are still there and the noise coming from my suspension is as well. I was informed of the warranty for all work so I am willing to go give this place a second chance. But I would really like my vehicle fixed the first time.
Wolmar
05/06/19
Verified Customer
The staff was very professional, it was a smooth process and I will definitely be back for any work I need on my car
Raul
05/06/19
Verified Customer
The employees went above and beyond to be thorough with the completion of the job requested. The service was speedy and reasonably priced.
Ana
05/03/19
Verified Customer
They are courteous, fast workers and knowledgeable
Chris
05/02/19
Verified Customer
First time here...everything was pretty great except for the waiting. I left my vehicle at the center at 10:45 am. Came back at 5 pm and it still wasn't ready. Suspension check, check engine light diagnostic and tire rotation. I waited for almost another hour and someone finally asked which vehicle I was here for. I enjoyed the carwash, comfortable environment for waiting. I will be back
Dinorah
04/29/19
Verified Customer
Went in for an oil change, the guy helping me was great and the service was fast. I got a free car wash as well!
Genny
05/03/19
Verified Customer
Satisfactory customer service.
Anthony
04/27/19
Verified Customer
ok service
Dimitrios
04/20/19
Verified Customer
You repair everything so peace of mind for any future issue.
Anthony
04/21/19
Verified Customer
Good and quick service
Venneza
04/16/19
Verified Customer
Good service free snacks
Donald
04/16/19
Verified Customer
Downey Car Care Center is my go to place for all my car needs, it's a place I feel I can trust, and their customer care is the best, on a recent visit, the repair would talk most of the day, so they drove me home, and when the repair was done they came back to pick me up, so if your looking for a place for all your car needs, then look no further than Downey Car Care Center.
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
89
Tools & Equipment
93
Customer Service
86
Customer Amenities
93
Downey Car Care Center was established in 2012 and has been providing Downey and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with brand new tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “excellent”, “friendly”, and “helpful”. A local shuttle service, rental & loaner cars, early bird drop off, weekend business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
With more than 30 years of trusted management experience, Downey Hand Car Wash employees are trained and pre-qualified for the care of your car. We only use premium products to give your car the ultimate clean and shine every time and our detailing and oil change technicians are specially trained to pamper your vehicle. Our experienced Quick Lube technicians are trained to give you more than just an oil change but also a preventive maintenance program that enhances the reliability and longevity of your vehicle.There’s no need to spend all day driving to multiple locations… We have a full menu of services which includes 100% Hand Wash, Detailing, Oil Change & Car Maintenance making Downey Hand Car Wash your convenient one stop shop for your car care needs.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Car Wash
  • Child Friendly
  • Coffee
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Downey Car Care Center
Would recommend to a friend
91%
Car was ready when promised
89%
Did not feel sales pressure
93%
Car was fixed correctly the first time
91%
Customer was treated respectfully
95%
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