Close

Gillette Automotive Repair

RepairPal Certified Shop in DeSoto

Gillette Automotive Repair

57 Verified Reviews
(972) 702-7057
1321 E Parkerville Rd
DeSoto, TX 75115 USA
"They give me good service and I have been using them for a number of years."
— John, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Linda Gillete, Owner
  • Ray Gillette, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 40 Years of Car Repair Experience
Gillette Automotive Repair Reviews
57 Ratings
Displaying 1 - 15 of 55reviews
Ken
11/20/18
Verified Customer
All persons at Gillette are extremely knowledgeable and experts at the work performed! They are fair and honest and really care about their customers. I love coming here and will always refer them to anyone needing repair service.
Jesse
11/19/18
Verified Customer
I will be bringing my vehicle for any future maintenance or repaires. I m very happy with the service.
Nikki
10/30/18
Verified Customer
Excellent service
Sherri
10/16/18
Verified Customer
The shop owners were respectful and knowledgeable.
Henry
09/18/18
Verified Customer
I felt relaxed and confident with Gillette. The workers were friendly and knowledgeable and very helpful.
Ruby
09/24/18
Verified Customer
The repairs were done on my granddaughter's car. As of today I have not heard of any complaints from her. Therefore, I feel that the repairs were of satisfaction. No news, sometimes, is good news.
Kerry
09/17/18
Verified Customer
Great job! I will be back soon
Sandra
09/18/18
Verified Customer
This was not my first visit each time has been excellent.
Daniel
09/14/18
Verified Customer
What bothered me was - arm of hood was taken down and placed in floor of car, I was never told about this. Also, good puller, plastic piece was never repaired. Lastly the cubbyhole in front dash was covered in oily film....
Daren
09/06/18
Verified Customer
I'm totally satisfied.
Robert
09/07/18
Verified Customer
Ok! Nice friendly atmosphere! I will return!
Wynton
08/21/18
Verified Customer
I always appreciate people who aren't trying to rip me off.
Pamela
08/14/18
Verified Customer
Friendly, fair, trust worthy.
Marissa Kelly Mitchek
08/06/18
Verified Customer
Gillette Automotive provided excellent customer service and great repairs to my Dodge Challenger with no problems. Great automotive shop .
Rickey
08/07/18
Verified Customer
Very good.
Schedule an Appointment with Gillette Automotive Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 702-7057
Need an appointment for today? Call the shop directly at (972) 702-7057
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
93
Customer Service
93
Customer Amenities
91
If you're looking for a family owned shop where you are guaranteed to see the same friendly faces every time you visit, then this is your place. This experienced team has worked together for 10 years, quite rare in today's automotive repair shop. On top of all this, they have two ASE certified technicians and they stand behind their work with a 24,000 Mile, 24 Month warranty. For your convenience they offer an off-hours drop off, and if you're waiting for your car to be serviced, free WiFi.
Details
Message From the Shop
Providing quality car care in DeSoto, TX since 1992. Gillette Automotive Inc. is a family owned business delivering honest and professional automotive repair and maintenance services to the people of DeSoto and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Gillette Automotive Inc. employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. Gillette Automotive Inc. is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. Come by and visit the cleanest and most professional shop in DeSoto, Texas.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ASA
  • iATN
Map
Get Directions to Gillette Automotive Repair
Schedule an Appointment with Gillette Automotive Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 702-7057
Need an appointment for today? Call the shop directly at (972) 702-7057
What verified customers have to say about Gillette Automotive Repair
Would recommend to a friend
89%
Car was ready when promised
97%
Did not feel sales pressure
91%
Car was fixed correctly the first time
85%
Customer was treated respectfully
97%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.