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Rich's Auto and Truck Repair

RepairPal Certified Shop in Depew

Rich's Auto and Truck Repair

52 Verified Reviews
(716) 790-6672
4525 Broadway
Depew, NY 14043 USA
"Amazing team willing to help immediately if they can."
— Ahmed, a Verified Customer
Hours
Su
Closed
M-S
9:00am to 6:00pm
Auto Repair Experience
  • Rich Chittenden II, Owner
  • Established 2011
  • 2 Auto Repair Mechanics on Staff
  • 52 Years of Car Repair Experience
Rich's Auto and Truck Repair Reviews
52 Ratings
Displaying 1 - 15 of 50reviews
Kevin
11/01/18
Verified Customer
This is hands down the best and most fair automotive repair shops.
Jim
11/07/18
Verified Customer
I am so happy that Eric from Auto Zone told me about your shop. Glad to hear you're going to do NYS inspections. I'll post a few of your cards at our office down.
Wendy
03/08/18
Verified Customer
A+ satisfaction!... would recommend anyone of my Friends to to Rich's Auto
Darryl
01/25/18
Verified Customer
The only place I take my vehicles.
Bob
12/20/17
Verified Customer
Great job!
Jim
11/26/17
Verified Customer
Always great service and good work..thanks for a good job done
Debbie
11/01/17
Verified Customer
Rich was very helpful and he went above and beyond what was asked of him.
Narda
10/16/17
Verified Customer
Extremely happy with the work and Rich explained the repairs to me thoroughly. Very friendly
Ken
10/11/17
Verified Customer
Fair mechanics
Sue
09/18/17
Verified Customer
job done well.....
Ron
08/26/17
Verified Customer
Very nice
Al
07/10/17
Verified Customer
Straight forward car repair.
Nick
08/22/17
Verified Customer
This was my first experience using Repair Pal to find a car repair shop for my VW Jetta Wagon. I was very happy that I was dealing directly with the shop owner, Rich, and his son through the entire process of fixing my car's issue, which was replacing a sensor and a gasket. The price was more than fair and they had gone above and beyond in terms of customer service. I will be coming to them in the future for all of my repair & maintainence needs. Solid shop and trust worthy people
Mike
08/14/17
Verified Customer
Everyone was polite, knowledgeable and professional. Rich seems like he could be anyone's friend. Very nice guy. This is a very capable neighborhood shop that you can feel confident the work they do will be done right the first time. I'm very pleased with Rich and his crew!
John
08/13/17
Verified Customer
Rich knew the issue and solved the problem quickly. I will return here for more auto servicing.
Schedule an Appointment with Rich's Auto and Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (716) 790-6672
Need an appointment for today? Call the shop directly at (716) 790-6672
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
93
Customer Service
97
Customer Amenities
95
Rich's Auto and Truck Repair was established in 2011 and has been providing Depew and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “helpful”, “honest”, “amazing”, “knowledgeable”, and “professional”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Question Answered by Rich's Auto and Truck Repair
Map
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Schedule an Appointment with Rich's Auto and Truck Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (716) 790-6672
Need an appointment for today? Call the shop directly at (716) 790-6672
What verified customers have to say about Rich's Auto and Truck Repair
Would recommend to a friend
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
96%
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