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Tommy's Hi Tech Auto Repair

RepairPal Certified Shop in Denton

Tommy's Hi Tech Auto Repair

18 Verified Reviews
(940) 251-0702
620 Fort Worth Dr
Denton, TX 76201 USA
"I absolutely trust these guys! They are great. Very informative. They go above to help and explain steps that are being taken. Will refer everyone to them. Best auto repair shop around!!!!!"
— Kendle, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Michael Rosenburger, Owner
  • Established 2017
  • 5 Auto Repair Mechanics on Staff
  • 67 Years of Car Repair Experience
Tommy's Hi Tech Auto Repair Reviews
18 Ratings
Displaying 1 - 15 of 18reviews
Patsy
04/23/19
Verified Customer
I WAS EXTREMELY PLEASED WITH THE WORK THAT WAS DONE ON MY HONDA ACCORD. THE PEOPLE ARE VERY NOTICEABLE AND THEY DON'T TRY AND SELL YOU SOMETHING THAT YOU DON'T NEED, VERY HONEST PEOPLE. I THINK YOU WOULD BE PLEASE IF THEY WORK ON YOUR CAR.
Linda
04/29/19
Verified Customer
If I didn't appreciate the job and the way I'm treated, I wouldn't go back.
Corey
04/16/19
Verified Customer
Best in town. Honest, dependable, fair and really go beyond to provide excellent customer service. Oh, one other thing... their coffee is some of the best in town.
Kendle
04/28/19
Verified Customer
I absolutely trust these guys! They are great. Very informative. They go above to help and explain steps that are being taken. Will refer everyone to them. Best auto repair shop around!!!!!
Mack
04/25/19
Verified Customer
Very friendly, professional front desk staff and mechanic. Quality work.
Jeremy
04/25/19
Verified Customer
Best place in Denton to get your car repaired!
Bobby
05/01/19
Verified Customer
My only issue was truck was supposed to be finished at 1:00 and did not get a call until 5:00, which meant picking up the truck the next day.
Bob
04/30/19
Verified Customer
Keep up the good work.
Joyce
04/29/19
Verified Customer
Very helpful and friendly staff. Work was completed on time and correctly. 5 stars to this business.
Kari
05/01/19
Verified Customer
I love all of the staff at Tommy's, they are super helpful.
Nancy
05/02/19
Verified Customer
Very satisfied, easy to get an appointment, ready on time, and reasonably priced. Never feel pushed to have work done that isn't needed-trustworthy.
Joe
04/18/19
Verified Customer
All quite good.
Jesse
04/14/19
Verified Customer
I will return.
Foster
04/07/19
Verified Customer
Formerly the service representatives knew me and my driving habits, but now I am not sure this is taken into consideration when determining the proper priority that may be necessary in making repairs or deferring for a few weeks or months some items not particularly taxed by my driving habits and demands. I operate two low mileage vehicles and appreciate a heads-up on items that should be of immediate concern and the opportunity to plan for those of lesser concern at the time my vehicles are serviced. In all fairness to Tommy's, I have received courteous service and found the work to be of high quality (Normally fixed right the first time). Being a senior citizen who has now reached the age where long walks and adverse temperatures of both ranges do not promote physical activity, I appreciate the fact that the service representative usually offers to retrieve my vehicle when I settle-up at the counter saving me the trouble of wandering around looking for it. I also appreciate the customer service ride to and from my home since I do not enjoy sitting around the waiting-room of any business for extended or prolonged periods of time. As I used to tell my clients when I was in the advertising business, 'You can have the best price, the best service, and the best location; however, if the customer does not feel comfortable doing business with you, he or she will start looking for another source for the product or service.' So far, after more than 20 years, I still feel comfortable enough doing business with Tommy's that I am not yet considering seeking another source. I appreciate it when any business is making a sincere effort to solve a problem for me because at my age I don't consider shopping around for an unknown quality an option to try to save a dollar or two. There is no price on peace of mind and honesty. So far I have found both when dealing with Tommy's employees. Over the years I have recommended Tommy's to several acquaintances and friends and have heard no complaints from any of them to this day. As I have aged, automobiles have become increasingly more complicated and my patience and ability to deal with this has certainly diminished. I depend on Tommy's to handle this complicity thus sparing all the trials on what remains of my patience. So far it has worked!
Alan
04/18/19
Verified Customer
Always take the 4Runners to Tommy's...always do a great job!
RepairPal Scorecard
96
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
96
Customer Amenities
93
Tommy's Hi Tech Auto was established in 2017 and has been providing Denton and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “trustworthy”, “excellent”, “helpful”, “friendly”, and “professional”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a full service automotive repair shop with expertise in all brands. We service all Domestic, European, Asian, Imports & Diesel Vehicles. Call today and find out why Tommy’s HT was voted “Best Of Denton County 2018”.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • TECH-NET
Map
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What verified customers have to say about Tommy's Hi Tech Auto Repair
Would recommend to a friend
96%
Car was ready when promised
94%
Did not feel sales pressure
95%
Car was fixed correctly the first time
83%
Customer was treated respectfully
100%
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