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Barb City Automotive

(815) 572-6451
47 Verified Reviews
barbcityauto@comcast.net

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

1150 S 4th St
DeKalb, IL 60115 USA

AUTO REPAIR EXPERIENCE

  • Jodn Volkert, Owner
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 46 Years of Car Repair Experience

Barb City Automotive Reviews

OVERALL RATING

47 Verified Reviews
5 stars
(30)
4 stars
(15)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer December 26, 2017

Team made sure car was fixed properly and in a short period of time.

by - Verified Customer December 20, 2017

Bobbie and John have always been great! I recommend them to everyone.

by - Verified Customer December 14, 2017

Exceptional service and definitely reasonable prices very happ

by - Verified Customer December 10, 2017

Everyone is great and very professional! I don t think you can find a more reliable mechanic than John and his employees.

by - Verified Customer December 06, 2017

Very professional. Explained well and honest service,

by - Verified Customer November 19, 2017

As always, service was prompt, efficient and delivered in a customer friendly atmosphere.

by - Verified Customer November 15, 2017

Honest and upfront. Thanks!

by - Verified Customer November 14, 2017

forgot to fill me up with windshield fluid!

by - Verified Customer November 08, 2017

They are always respectful and helpful and willing to answer all of my questions. I will definitely be returning for future car repair work needed. Not only do they know what they are doing, but they are trustworthy. They are not out to get your last dollar. they are there to get you back on the road.

by - Verified Customer June 27, 2017

My car was carefully gone over to insure safety since I was taking a lengthy vacation trip. Service and advice given.

by - Verified Customer June 22, 2017

My car had a strange problem which Barb city automotive did not give up on. It took a couple times but they were able to fix it and I was very happy with their work.

by - Verified Customer June 13, 2017

I first ascertained that the shop could work on a Hybrid. After they said they could, I delivered the vehicle at an approved time, they worked on the vehicle, contacted us in a timely manner about the assessment and price, they delivered at the price point promised, and the car is running beautifully ever since. What more could you ask.

by - Verified Customer May 24, 2017

Great people, great service!

by - Verified Customer May 24, 2017

Had a fuse out and was fixed quickly and free of charge

by - Verified Customer May 22, 2017

Great

2 verified customers did not leave comments but provided these ratings:
by Nick
by Richard
by - Verified Customer May 18, 2017

John was very helpful and did a great job on our Truck. Bobbie was very helpful with Questions when my called. Very satisfied with service.

by - Verified Customer May 08, 2017

As always service was great and I felt good about what was done. I highly recommend Barb City Service.

Bob Bennett

by - Verified Customer April 20, 2017

Always good to go there. I was a little early and the guys put my car in right away.

by - Verified Customer April 18, 2017

Always friendly, courteous, and good service

by - Verified Customer February 21, 2017

Always happy with services done to all my cars

by - Verified Customer May 12, 2015

Good reliable work.

by - Verified Customer May 11, 2015

I always have good, honest service.

by - Verified Customer May 04, 2015

They are great and they stand by their work.

by - Verified Customer April 29, 2015

Honest and trustful service.

by April 27, 2015

I like their work, prices and their honesty.

2 verified customers did not leave comments but provided these ratings:
by Nick
by Richard
by - Verified Customer April 21, 2015

Great shop, great people, would not take my car any place else.

by - Verified Customer April 19, 2015

Good people.

by - Verified Customer April 17, 2015

Barb City Automotive is very knowledgeable, courteous and prompt with their services.

by - Verified Customer April 09, 2015

Excellent customer service, great workmanship.

by - Verified Customer April 08, 2015

Good service and friendly people.

by - Verified Customer April 01, 2015

Very satisfied with work completed at a fair price.

by - Verified Customer March 31, 2015

They are very helpful, knowledgeable, and friendly. They do wonderful service on your vehicle.

by - Verified Customer March 29, 2015

I feel lucky to have come upon these people. Honest, friendly...even on on drop in visit (no appointment) they have done great and never made me feel unwelcome. Reasonable prices and great service.

by - Verified Customer March 25, 2015

John does good, honest work at a fair price.

by - Verified Customer March 23, 2015

They are very honest and open with you about your vehicle. I am very limited on money expenses and they always ask my permission before doing anything and their estimates are always correct. They even understand when I can't get something done, they don't continue to heckle me.

2 verified customers did not leave comments but provided these ratings:
by Nick
by Richard
by - Verified Customer March 10, 2015

All repairs are done right and promptly. Staff is very courteous.

by - Verified Customer March 05, 2015

Polite staff. Efficient service.

by - Verified Customer February 24, 2015

Great service, Fair price, Friendly staff that does excellent work.

by - Verified Customer February 24, 2015

Great service, had time available, good atmosphere.

by February 06, 2015

They provide great customer satisfaction and can fix basically any vehicle.

by - Verified Customer February 03, 2015

Excellent, friendly, dependable service.

by January 28, 2015

I had an issue with my service but you fixed it with no additional charge to me and I think that was great!!

by - Verified Customer November 09, 2014

You get in fast, every diagnosis has been correct, I'm dealt with fairly and in a friendly manner.

by - Verified Customer October 06, 2014

A high degree of professional and skilled service. Friendly and eager to help their customers. Auto needs and costs are upfront and no hidden fees or tacked on charges on the bill.

by - Verified Customer September 09, 2014

They were quick and gave me advise on my vehicle.

2 verified customers did not leave comments but provided these ratings:
by Nick
by Richard

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

Barb City Automotive is a family owned and operated business that has been proudly serving Dekalb and the surrounding area since 1985. This team of automotive professionals has an excellent mix of experience, ongoing training and ASE certifications and has at their disposal the shop equipment and diagnostic tools we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 2 year / 24,000 mile warranty for your peace of mind. Recent customer described this shop to us as, "friendly", "honest", "professional", "courteous", and "knowledgeable". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Barb City Automotive first welcomed DeKalb area drivers in December of 1985. We started with one technician, our owner, John Volkert, and ever since, we have been building our reputation for excellence in servicing and repairing all types of vehicles, both import and domestic. As a family-owned business, we always put family first, including yours. Our customers are truly our number one priority.

We offer a variety of routine automotive repairs, like oil changes, brakes, exhaust, shocks, and flushes, as well as computer diagnostics and drivability problems. Barb City Automotive also performs the manufacturer’s maintenance required to keep your warranty in effect. On most repairs, we offer a 12 month/12,000 mile warranty, and because we’re a NAPA Auto Care Center, we also have a 24 month/24,000 mile peace of mind warranty.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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