Close

Douglas Automotive Crystal Lake

RepairPal Certified Shop
Douglas Automotive Crystal Lake
216 Verified Reviews
Douglas Automotive Crystal Lake
216 Verified Reviews
(815) 249-4181
123 E. Virginia Rd
Crystal Lake, IL 60014 USA
Hours
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • Pat Moody, Manager
  • Established 1993
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience

Douglas Automotive Crystal Lake Reviews
(210 Ratings)
5
(144)
4
(47)
3
(7)
2
(7)
1
(5)
Displaying 1 - 5 of 210 reviews
09/03/12

friendly place

10/25/12

Douglas Auto has been taking care of my cars for the last 6 years. Both are older, high-mileage cars that need ongoing maintenance. Ty is always cognizant of my budget and recommends what the 'must' repairs are for safety & operation. We have a working list of items they are checking on each visit if signs of age/disrepair are beginning to show. I highly recommend Douglas Auto!

10/21/12

This was our first time.

10/19/12

Sometimes I think they're more concerned about keeping my cars in good condition than I am. I have recommended Douglas Auto numerous times and will again.....like now.

10/30/12

Great service we'll be back again!

Schedule an Appointment with
Douglas Automotive Crystal Lake
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (815) 249-4181(815) 249-4181

RepairPal Scorecard
96
Overall Quality Score

24
month
Nationwide
warranty
36
month
Local
warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
93
Customer Amenities
97

When we assess a candidate to become a RepairPal Certified shop, we are ultimately looking for someone you can trust. When a shop provides a 3 year, 36,000 mile warranty on their work, this shows how much trust they have in themselves, especially the quality of their technicians and the parts they use. They achieve this trust through extensive training from some of the best organizations around, diagnostic equipment that rivals most all shops, and ASE certification. They offer great amenities like WiFi, shuttle service, and low cost rental cars to make servicing your car as easy as possible. It's no wonder they have received the “Best of the Fox” award 4 times! Give them a shot, I would if I lived in the area! 


Details
Message From the Shop

We provide complete maintenance and repair service for all makes and models, both import and domestic, to fulfill all your automotive needs. Our service centers are among a select few that are Bosch-certified. Our expert team of ASE-certified technicians will provide your vehicle with superior care and a level of workmanship backed by our 24-month/24,000 mile warranty.

Specialities
  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Open Saturday
  • Service Guarantee
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • TECH-NET
  • iATN

Map
Get Directions to Douglas Automotive Crystal Lake
Schedule an Appointment with
Douglas Automotive Crystal Lake
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (815) 249-4181(815) 249-4181
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.