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Douglas Automotive Crystal Lake

RepairPal Certified Shop in Crystal Lake

Douglas Automotive Crystal Lake

216 Verified Reviews
(815) 552-1267
123 E. Virginia Rd
Crystal Lake, IL 60014 USA
Hours
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • Pat Moody, Manager
  • Established 1993
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience
Douglas Automotive Crystal Lake Reviews
216 Ratings
Displaying 1 - 15 of 210reviews
01/29/18
Friendly service fairly priced. I will go back.
01/14/18
used oil change coupon and price was competitive with the coupon
01/04/18
Always professional and do not recommend fixes that are not necessary. Very happy and will continue to use Douglas in the future
12/27/17
Nice job.
12/18/17
Good work
12/20/17
So nice to have an honest auto guy!
12/18/17
always treated fairly and respectfully; repair explained in a way easily understood
11/28/17
GREAT SERVICE
12/03/17
They do good work, just more expensive than the local guy. I use them because they accept my CFNA card, six months no interest.
12/04/17
It s good
11/27/17
always have been well taken care of
11/27/17
Like the online appt booking
11/21/17
Good people and good experience.
11/16/17
Good job
11/09/17
Good job. Nice people
Schedule an Appointment with Douglas Automotive Crystal Lake
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (815) 552-1267
Need an appointment for today? Call the shop directly at (815) 552-1267
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
93
Customer Amenities
97
When we assess a candidate to become a RepairPal Certified shop, we are ultimately looking for someone you can trust. When a shop provides a 3 year, 36,000 mile warranty on their work, this shows how much trust they have in themselves, especially the quality of their technicians and the parts they use. They achieve this trust through extensive training from some of the best organizations around, diagnostic equipment that rivals most all shops, and ASE certification. They offer great amenities like WiFi, shuttle service, and low cost rental cars to make servicing your car as easy as possible. It's no wonder they have received the “Best of the Fox” award 4 times! Give them a shot, I would if I lived in the area! 
Details
Message From the Shop
We provide complete maintenance and repair service for all makes and models, both import and domestic, to fulfill all your automotive needs. Our service centers are among a select few that are Bosch-certified. Our expert team of ASE-certified technicians will provide your vehicle with superior care and a level of workmanship backed by our 24-month/24,000 mile warranty.
Specialities
  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Open Saturday
  • Service Guarantee
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
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Schedule an Appointment with Douglas Automotive Crystal Lake
Select a date and time
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Need an appointment for today? Call the shop directly at (815) 552-1267
Need an appointment for today? Call the shop directly at (815) 552-1267
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