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MTI Service Center - Crown Point

RepairPal Certified Shop in Crown Point

MTI Service Center - Crown Point

20 Verified Reviews
(219) 898-4435
1140 N. Main St
Crown Point, IN 46307 USA
"The staff was very friendly and accommodating."
— Ashlee, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Marty Thacker, Owner
  • Established 2001
  • 2 Auto Repair Mechanics on Staff
  • 45 Years of Car Repair Experience
MTI Service Center - Crown Point Reviews
20 Ratings
Displaying 1 - 15 of 19reviews
Maria Josefina
04/18/19
Verified Customer
MTI is the mechanic you can trust! Customer service is tops! Great job Tom and Doug!
Danielle
04/10/19
Verified Customer
Doug and his crew were amazing! I was always kept in the loop with what was going on with my vehicle! My vehicle was fixed properly and in a very timely fashion! A big thank you to MTI in Crown Point !
Mark
03/28/19
Verified Customer
Very friendly and repair was done in a timely manner
Amy
03/27/19
Verified Customer
Friendly service and front end alignment was perfect
Steve
03/26/19
Verified Customer
Great folks. Doug popp is doing a great good
Janet
02/27/19
Verified Customer
Great as always.
Joanne
10/14/18
Verified Customer
The staff is always professional and kind. Can't think of the young man's name that always picks me up to retrieve my car but he's awesome too.
Ashlee
01/06/19
Verified Customer
The staff was very friendly and accommodating.
Phil
12/12/18
Verified Customer
Specialty work completed on time and on budget.
Suzanne
02/03/19
Verified Customer
The staff was easy to talk to and explained the vehicle's problem. The repairs were made in a timely manner and I was given a same day appointment. Knowledgeable staff.
Jacqueline
02/03/19
Verified Customer
Doug and his tech guy are awesome.
Bridgette
10/14/18
Verified Customer
They were professional and serviced my car in a timely manner.
Douglas
09/20/18
Verified Customer
I would highly recommend MTI Service for all automotive needs! Professional people and work! Great place!
Bryan
08/30/18
Verified Customer
I think this company trumps up repair cost and overplays issues. They told my warranty company that my jeep needed a new motor when it was just timing and a passenger side head. Because of their dishonest diagnosis my truck couldn't get fixed. Customers beware of this company that will scam you and charge way over cost. I'll never take another vehicle there or will never recommend them to anyone.
Reply from MTI Service Center - Crown Point
by mtiservicecenter, April 24, 2019

As we talked about when your jeep was here. the warranty company sent a inspector they made the call not to cover your head or engine not us that's why we worked with you on the tear down cost

your welcome

Martha
11/18/18
Verified Customer
The staff was very helpful and accommodating to a tight time schedule. I will definitely be returning! The mechanic John was quick and explained the future needs of my vehicle.
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
92
Tools & Equipment
90
Customer Service
95
Customer Amenities
93
MTI Service Center of Crown Point was established in 2001 and has been providing the community and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “excellent”, “helpful”, “accommodating”, and “awesome”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Your One Stop 2 Shop Complete Automotive Repair Center. We Employ ASE Certified Technicians, A Registered And Current Member Of The Napa Auto Care Family, Current Member Of The Better Business Bureau, Approved Repair Facility. We Offer 12 Months-12,000 Mile Nation Wide Parts And Labor Guarantee.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Questions Answered by MTI Service Center - Crown Point
What Is Causing: At Oil Temp Light To Flash, Shifter To Be Locked & Light Issues on 2012 Subaru Legacy
I would check the main ground also make sure the fuses have the correct voltage
The Check Engine Light Dose Not Come On When I Turn The Key On ? on 2007 Chevrolet Equinox
You may want to use a scanner that will show if you have any codes in the ipc module
Awd Light Won't Go Away. on 2010 Toyota Venza
Sometimes if you drive the ca r for 2 drive cycles it will relearn
If not you will need a scan tool to see if the computer is getting wheel speed data
4 Wheel Selector Switch Lights Went Out, Truck No Longer Shifting, Was In 4 Hi on 1999 Chevrolet Tahoe
if you blew a fuse there is a short somewhere possiable front axle circuit
What Is Causing My Brake Lights To Not Work? on 2004 Chevrolet Tahoe
i would check power at the brake switch if you have power trace the circuit to the back
2001 Kia Spectra Wont Start But Turns Over Fine on 2001 Kia Spectra
you may have to remove and clean the fuel tank
My Car Has Been Losing Power And Having Trouble Starting Acting As If Out Of Gas on 2012 Chevrolet Malibu
you should have all data recorded on your car at that point it can be downloaded and reviewed frame by frame to pinpoint the issue
I Noticed That There Were Several Recalls That I Was Unaware About. on 2001 Ford Escape
you should contact the dealer give them the vin number they can tell you all recalls that your vehicle needs
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What verified customers have to say about MTI Service Center - Crown Point
Would recommend to a friend
96%
Car was ready when promised
96%
Did not feel sales pressure
100%
Car was fixed correctly the first time
92%
Customer was treated respectfully
96%
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