Close

J & R Automotive

RepairPal Certified Shop in Crossville

J & R Automotive

433 Verified Reviews
(931) 431-8432
761 West Ave
Crossville, TN 38555 USA
"Quick and honest service!!"
— John, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Richard Weis, Owner
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 35 Years of Car Repair Experience
J & R Automotive Reviews
433 Ratings
Displaying 1 - 15 of 424reviews
Unity
07/02/19
Verified Customer
Job well done.
Ken
06/25/19
Verified Customer
Did great, right on time.
Russ
06/18/19
Verified Customer
The staff were very friendly. They were also knowledgeable and helpful. As soon as they realized there would be a delay because of parts availability they gave me a loaner car.
William
05/30/19
Verified Customer
Quick. Great Customer Service. I little on the pricey side.
Sharon
06/18/19
Verified Customer
I was very happy with J&R automotive, I will come back and would choose them for all my mechanical needs.
Ray
06/20/19
Verified Customer
Very friendly treat you like family
Scott
06/13/19
Verified Customer
Tried to sell work not ask for.
Nancy
06/11/19
Verified Customer
Good!!
Tanya
06/03/19
Verified Customer
Billy was really friendly and made sure we were taken care of. Pretty fast too for 2 oil changes.
Joel
06/03/19
Verified Customer
I was well pleased with the people at J & R Automotive. Service was speedy and thorough.
Patty
05/30/19
Verified Customer
Good experience.
Mary
05/27/19
Verified Customer
I would recommend this shop to all of my family and friends. The work was great and the staff of quick efficient and thorough. And most of all very friendly.
Bill
05/29/19
Verified Customer
great
Tami
05/19/19
Verified Customer
The staff is great but we have had 2 vehicles in there and both times the vehicles had to be brought back because the issue wasn't completely resolved. Today we brought in the vehicle back for the third time and were told to bring it in the morning but when we arrived were told it would be a while before anyone could look at it. Sorta wish we would be bumped closer to the top of the list since we have already been there 2 other times for the same or related problem.
John
05/30/19
Verified Customer
Friendly, superb service with a small town feel.
RepairPal Scorecard
94
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
92
Customer Amenities
93
J & R Automotive was established in 2001 and has been providing Crossville and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team whose commitment to ongoing training and ASE certifications ranks with the best. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “friendly”, “honest”, “knowledgeable”, and “dependable”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Windshield/Glass
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to J & R Automotive
What verified customers have to say about J & R Automotive
Would recommend to a friend
91%
Car was ready when promised
96%
Did not feel sales pressure
66%
Car was fixed correctly the first time
93%
Customer was treated respectfully
97%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.