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J & R Automotive

RepairPal Certified Shop in Crossville

J & R Automotive

265 Verified Reviews
(931) 431-8432
761 West Ave
Crossville, TN 38555 USA
"Quick and honest service!!"
— John, a Verified Customer
Hours
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Richard Weis, Owner
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 35 Years of Car Repair Experience
J & R Automotive Reviews
265 Ratings
Displaying 1 - 15 of 260reviews
10/08/18
I plan to use your facility for future service and repairs.
10/11/18
I took my 2012 Tacoma in for an oil change & tire rotation. I was told the truck needed an alignment & air filter. On the way home I bought an air filter, and a little later that day I lifted the hood to install the new air filter. I saw that the oil filler cap was missing, with oil splattered on the engine and the inside of the hood. I called J&R to tell them they needed to bring me a cap. They brought a cap to my house, checked the oil level, put the cap on, took the truck to the shop to clean the engine compartment. I asked for the alignment, and they agreed to not charge me for the alignment. I took the truck in 2 days later. I applaud J&R for their timely response. I would recommend them to neighbors & friends because they owned up to their mistake and took care of it. I'll be back!
10/04/18
Coils and plugs were done on time and the price was good. Like the fact that you now have a free vehicle to use when a lengthy repair is being completed.
10/02/18
Very professional.
09/28/18
Really nice people with a great attention to detail! All repair shops should be like this!
09/21/18
All good.
09/20/18
My first time experience at this shop was good
09/14/18
They ordered my tires, called me when they arrived. Then installed them in under an hour.
09/05/18
It was an oil change
09/05/18
Courteous service, additional repairs explained clearly prior to work, clean waiting room. Very satisfied with this experience.
09/05/18
Have used them for several years. Excellent service. They go above and beyond and follow up with their customers. Highly recommend.
09/04/18
Repair that was done I felt what's too expensive I will not consider J&R again
08/21/18
I will continue to get my oil changes and tire rotation done there but anything else needing to be done won t be completed there. Too expensive
08/28/18
Good quality work
08/28/18
Done correctly and on time
Schedule an Appointment with J & R Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (931) 431-8432
Need an appointment for today? Call the shop directly at (931) 431-8432
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
92
Customer Amenities
93
J & R Automotive was established in 2001 and has been providing Crossville and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team whose commitment to ongoing training and ASE certifications ranks with the best. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “friendly”, “honest”, “knowledgeable”, and “dependable”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Windshield/Glass
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to J & R Automotive
Schedule an Appointment with J & R Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (931) 431-8432
Need an appointment for today? Call the shop directly at (931) 431-8432
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