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Honest-1 Auto Care-Costa Mesa

(714) 880-8060
311 Verified Reviews
jmcbride@honest-1.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

845 Baker St
Costa Mesa, CA 92626 USA

AUTO REPAIR EXPERIENCE

  • Janet Mcbride, Manager
  • Brad Mcbride, Owner
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 42 Years of Car Repair Experience

Honest-1 Auto Care-Costa Mesa Reviews

OVERALL RATING

311 Verified Reviews
5 stars
(229)
4 stars
(59)
3 stars
(13)
2 stars
(2)
1 star
(8)
by - Verified Customer December 04, 2017

The guys at the shop are so professional and so quick and easy and efficient in their jobs. They made me feel so comfortable. I did not feel pressure to fix anything on the car that I didn't go in for originally which is something I face almost every time I get my car done is pressure to get other things done that I did not go in there for. They presented any and all issues they may have found and told me to just let them know and it was just a great experience.

by - Verified Customer December 01, 2017

first time.and i'll be back again

by - Verified Customer December 01, 2017

I liked the service, however my car has tan interior leather and tan floor matt's. When car returned there were lots of black grease stains on matt's and on door and floor.

by - Verified Customer November 27, 2017

Brad and the guys always do a nice job.

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by - Verified Customer November 24, 2017

Was explained on work that was doneand fast turn around.

by - Verified Customer November 21, 2017

Your the best dern shop in town by golly!

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by - Verified Customer November 21, 2017

Brad was extremely helpful and made me feel very comfortable having my truck fixed by honest auto care.

by - Verified Customer November 20, 2017

Nice, friendly, helpful staff. Brad was great!

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by - Verified Customer November 19, 2017

Amazing grace

by - Verified Customer November 19, 2017

Very professional and seemed very ethical.

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by - Verified Customer November 17, 2017

Brad is awesomw

by - Verified Customer November 14, 2017

attempted to fix inoperable instrumentrs

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by - Verified Customer November 13, 2017

Kurt and Brad are professional and knows great details about cars. Nice people, good work, will definitely come back again.

by - Verified Customer November 07, 2017

Doug and Brad are true gentlemen as are all the crew! Great place and all done in a good time! Great honesty too! Thank you so much!!

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by - Verified Customer November 06, 2017

Excellent customer service! and right across the street from me. Wish I'd discovered them sooner. Will definitely come back.

by - Verified Customer November 03, 2017

Excellent customer service. Keep up the good work.

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by - Verified Customer November 03, 2017

Got all 4 tires rotated and alignment done. Great same day service. Didn't feel ripped off or scammed into needing unnecessary work. Grateful to have found your shop.

by - Verified Customer November 03, 2017

Brought my truck in for a few issues on a Saturday which they only have first come first served,but reservation on week days , they got everything done in a timely manner for being very busy. Clean waiting area and shop, friendly staff I will be back.

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by - Verified Customer November 02, 2017

Excellent and efficient service. Priced better any everyone else I have used.

by - Verified Customer October 31, 2017

kurt and his team went the extra mile to make certain our vehicle was repaired - it was a complex and arduous task- with many deterring factors- but we are back up and running!

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by - Verified Customer October 31, 2017

Honest-1 was very pleasant and easy to work with.

by - Verified Customer October 30, 2017

awesome service. will recommend

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by - Verified Customer October 29, 2017

Very professional; organized;good location and convenient hours

by - Verified Customer October 29, 2017

Great as always

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by - Verified Customer October 27, 2017

I'm very happy with the work that was done on my vehicle. I 'll definitely go there again in the future.

by - Verified Customer October 27, 2017

Very nice people dog friendly.

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by - Verified Customer October 25, 2017

Good service.

by - Verified Customer October 24, 2017

Overall it was a good experience. I was able to adjust my time which was great in getting my vehicle serviced.

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by - Verified Customer October 17, 2017

Owner Brad was very knowledgeable and personable. I would go back.

by - Verified Customer October 13, 2017

Fast, excellent service.

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by - Verified Customer October 12, 2017

These guys get the job done, right. They are kind, honest and factual. Cannot be happier with the results.

by - Verified Customer October 12, 2017

Probably the best auto repair shop I've ever been to. My salesman Kurt was awesome!!!! I will keep going there forever!!

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by - Verified Customer October 08, 2017

Exelente

by - Verified Customer October 06, 2017

Excellent customer service friendly non-pushy sales got exactly what I needed with no questions or services pushed or asked at a very fair price. Will def recommend!

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by - Verified Customer October 02, 2017

Not the cheapest around, but a very responsive business. Clean shop and courteous management and staff.

by - Verified Customer September 27, 2017

Service was outstanding, went in for an oil change. The owner was extremely friendly and offered me a coffe. Work was speedy and affordable. I will absolutely be returning!

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by - Verified Customer September 27, 2017

Great job, would highly reccomend

by - Verified Customer September 24, 2017

Waiting room immaculate, Issues explained clearly, no pressure!

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by - Verified Customer September 21, 2017

Quick service

by - Verified Customer September 20, 2017

Top notch operation. Very fast and efficient. I felt very comfortable having my vehicle serviced here.

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by - Verified Customer September 18, 2017

Thank you Kurt and Brad for all of your help.

by - Verified Customer September 18, 2017

Pleasant and Friendly as usual. Very Trustworthy.

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by - Verified Customer September 17, 2017

Every time I come in I feel like family. Kurt always has a great attitude, Brad is always funny and informative. Justin is hard working and time efficient. Love this place and recommend it at least once a week to friends and family

by - Verified Customer September 17, 2017

Always awesome

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by - Verified Customer September 13, 2017

Brad is the BEST :)

by - Verified Customer September 11, 2017

Wonderful people who care about their customers. Not just about their car needs. Brad took the time to get to know us and we got to share some stories and laughs.

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by - Verified Customer September 11, 2017

Brad is a great person friend that i known for years you guys have. A customer for life thank you Brad

by - Verified Customer September 07, 2017

they were very nice

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by - Verified Customer September 05, 2017

Front desk was extremely generous and nice about my first time visit to the auto shop.

by - Verified Customer September 01, 2017

Great and friendly service.

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by - Verified Customer August 31, 2017

I always enjoy coming to the shop. Brad and Kurt take care of both of my cars, and they take the time to make sure things are working correctly. I will continue to go back as long as they keep up their great level of service!

by - Verified Customer August 31, 2017

Awesome

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by - Verified Customer August 31, 2017

I have been to this shop several times. I've always felt that the customer is put first. Great shop!

by - Verified Customer August 28, 2017

My fluids were not topped off. I currently have no window washer fluid.

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by - Verified Customer August 25, 2017

Got an oil change for a fair price and no pressure for other services. I recommend.

by - Verified Customer August 23, 2017

They treated us like family! Their waiting area was welcoming. I also appreciated the ride home while my car was worked on.

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by - Verified Customer August 23, 2017

I like the business model, the people and the end result.

by - Verified Customer August 22, 2017

Great experience overall. Everyone was nice and respectful. I would definitely recommend.

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by - Verified Customer August 20, 2017

This business is run well and honest

by - Verified Customer August 20, 2017

Incredibly friendly and helpful. Got double charged mistakenly but the issue was resolved immediately.

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by - Verified Customer August 16, 2017

Great service! You've got a customer for life in me.

by - Verified Customer August 14, 2017

Brad, Kurt, and Jill were welcoming, friendly, genuine and straight forward. They took the time to explain the issues of my vehicle and didn't try to push me into moving forward with repairs that weren't warranted at the time. I appreciate their integrity and honesty. As a new resident to Orange County, I feel a sense of relief knowing that I can trust Honest-1 Auto Care with the future needs of my vehicle.

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by - Verified Customer August 11, 2017

quick and easy

by - Verified Customer August 08, 2017

Good work.

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by - Verified Customer August 08, 2017

Because I've moved many times, in the past I have taken this car to the dealer for any service. When I mentioned I needed to take my car in for service, my son-in-law told be about this place & so glad he did. My car is older, but has very low mileage, so doesn't follow the normal service schedule, but I need to rely on the servicer to let me know when something needs to be done.
This place & people were fantastic. After I explained the situation, they explained what/how they do things. I scheduled an appt for the following week; was in & out quickly with a couple of potential items that may be needed on the next visit, including cost, noted. They also explained that the next time I came in they would check again to see if those items were needed yet.
I liked how well everything was explained, both their process & the work done & work that may potentially be needed the next time. The waiting area was very nice as well. 2 thumbs up!

by - Verified Customer August 07, 2017

This shop exceeds my expectations every time I visit them. They truly treat me like family here.
I've recommended them to both of my friends.

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by - Verified Customer August 07, 2017

I was searching for a place to take my car in for a maintenance check (oil change) and found these guys on YELP. I'm a big supporter of family owned businesses so I thought I'd give these guys a shot. I had called 2 spots before, all in which were booked out until the following week. When I called the Honest-1 shop, Brad the owner picked up & told me I could drop my car off and had no issues getting me a shuttle back to work. How could I say no? :)

When I walked in Brad was at the front desk and had asked if I needed my tires rotated. I responded with I wasn't sure. He said his team had no problem doing a full inspection & would let me know if I needed that additional service. He was honest enough to let me know my car wasn't quite due for one. I thought to myself, oh my the name'Honest-1' really does suit you. From the moment he picked up the phone to texting and emailing me a very detailed inspection report of my car, I received A-class service all around. Not to mention these guy s are 5 minutes from my office. I will absolutely be back & spread the word to my co-workers and friends!

by - Verified Customer August 06, 2017

Very pleased with pesonnel and service. Does not try to sell you what you may not need or want.

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by - Verified Customer August 04, 2017

Very very knowledgeable and you will get no run around with these guys

by - Verified Customer August 01, 2017

Excellent people to deal with, honest, reputable and extremely knowledgeable. A pleasure to find Honest-1. What a great find for me

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by - Verified Customer July 31, 2017

Allowed me to use 2 coupons, car was ready before quoted time and the guys at the front desk had great attitudes.

by - Verified Customer July 28, 2017

Had a great experience with the shop. Car was not fixed correctly the first time, but it was a difficult diagnosis to make, so it's understandable.

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by - Verified Customer July 28, 2017

Very clean, professional shop that I felt was aimed at serving the local community. While I was there several long term customers stopped in, all were greeted by name and everyone seemed very happy.

by - Verified Customer July 27, 2017

The technician that assisted me was professional, courteous, and helpful

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by - Verified Customer July 25, 2017

Awesome!

by - Verified Customer July 25, 2017

Honest

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by - Verified Customer July 24, 2017

I was in and out quickly and the guys were nice

by - Verified Customer July 24, 2017

Fantastic service. Glad that my husband and I found a shop we could trust.

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by - Verified Customer July 23, 2017

It was amazing!

by - Verified Customer July 21, 2017

It was great

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by - Verified Customer July 21, 2017

Quick, easy and communicative.

by - Verified Customer July 19, 2017

It was better than what I expected. First off, they're not like most shops where after you drop your car off, you come back with more problems that you came in with. All of a sudden your car needs this and that for this much. They informed me I needed other things that needed to get done but did not force it on me and reassured me I can get it done next time I come. They are super friendly and welcoming. The atmosphere is indescribable. They make you wish you were part of the family. You guys are awesome.

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by - Verified Customer July 18, 2017

The facility was clean, well stocked with beverages for customers, and I was greeted by name as I walked in.

by - Verified Customer July 17, 2017

I love this shop and will go no where else for auto repair. Great people, nice clean waiting room.

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by - Verified Customer July 16, 2017

Fast, friendly and professional. Prices a little steep, but we were broke down and they got us back on the road very quickly.

by - Verified Customer July 13, 2017

Excellent and honest service! I like how they take/show pictures of the problem before working on it.

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by - Verified Customer July 12, 2017

Excellent Service

by - Verified Customer July 12, 2017

Had my car tires put on and they squeezed me in! They did it within an hour and I'm super appreciative!

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by - Verified Customer July 10, 2017

I had a terrible experience with 'Honest' 1 auto care Costa Mesa and would never recommend this dishonest group to anyone no matter what service they are considering. I hoped that they could help me inspect a car i could not see in person for an out of state purchase. Before agreeing to the inspection with them i was told that the car would receive a thorough inspection that included 120 different items and i would be given countless photos. I even detailed the specific components of the car i wanted inspected as well as specific photos i needed. I was told my requests would be fulfilled and i agreed to the $118 inspection price. They called me very soon after getting the car and simply told me over the phone the car checked out with no problems. I asked for the report and photos but was told the car is fine there is nothing for you to worry about. It sounded as though they did not inspect the car or produce a report so I asked them if they even inspected it and he told me they did a 70 point inspection which is vastly different than the 120 point inspection i was promised. I asked for an inspection report and photos, after resistance they sent me a blank inspection form. I informed them the inspection report was empty so they sent me another one that looked hastily filled out, they simply just checked all the green boxes. The photos they gave me were limited in number and not one of the photos was what i requested. The only detail on the inspection report was for the tire tread depth and the brake pad thickness. Though the tires on the car were just replaced by the dealer, They told me the tread was less than that of new tires. They reported the brakes had roughly 40% life remaining which conflicts with the reading of another inspection performed on the car. I reminded them of the service that was promised to me and the fact they barely gave me half of what was requested. He kept feeding me excuses and told me the 5 year old car i was buying was 'new' and i had nothing to worry about. So, I am supposed to trust a dishonest person's opinion that a 5 year old car is 'new' because they were lazy and didn't inspect the car? They demanded full payment for the inspection and I told them i would pay half of their costs since they didn't even do half the promised inspection, They fed me more BS and I thought to myself, the respectful thing for me to do would be to honor my commitment to them even though they did not honor their commitment to me. I paid them even though i easily could have told them to jump in a lake. It really pained me to pay them based on principal alone, the $118 was not the issue, it was paying for lies and bad service that bothered me. I could not imagine how bad my experience would have been if i would have actually needed service work performed. If they lie about a simple used car inspection, you should expect they would dishonestly address more serious repair work. Stay away from this dishonest group, they need to change their name or their practices. Very disappointed with this group.

by - Verified Customer July 10, 2017

I had a terrible experience with 'Honest' 1 auto care Costa Mesa and would never recommend this dishonest group to anyone no matter what service they are considering. I hoped that they could help me inspect a car i could not see in person for an out of state purchase. Before agreeing to the inspection with them i was told that the car would receive a thorough inspection that included 120 different items and i would be given countless photos. I even detailed the specific components of the car i wanted inspected as well as specific photos i needed. I was told my requests would be fulfilled and i agreed to the $118 inspection price. They called me very soon after getting the car and simply told me over the phone the car checked out with no problems. I asked for the report and photos but was told the car is fine there is nothing for you to worry about. It sounded as though they did not inspect the car or produce a report so I asked them if they even inspected it and he told me they did a 70 point inspection which is vastly different than the 120 point inspection i was promised. I asked for an inspection report and photos, after resistance they sent me a blank inspection form. I informed them the inspection report was empty so they sent me another one that looked hastily filled out, they simply just checked all the green boxes. The photos they gave me were limited in number and not one of the photos was what i requested. The only detail on the inspection report was for the tire tread depth and the brake pad thickness. Though the tires on the car were just replaced by the dealer, They told me the tread was less than that of new tires. They reported the brakes had roughly 40% life remaining which conflicts with the reading of another inspection performed on the car. I reminded them of the service that was promised to me and the fact they barely gave me half of what was requested. He kept feeding me excuses and told me the 5 year old car i was buying was 'new' and i had nothing to worry about. So, I am supposed to trust a dishonest person's opinion that a 5 year old car is 'new' because they were lazy and didn't inspect the car? They demanded full payment for the inspection and I told them i would pay half of their costs since they didn't even do half the promised inspection, They fed me more BS and I thought to myself, the respectful thing for me to do would be to honor my commitment to them even though they did not honor their commitment to me. I paid them even though i easily could have told them to jump in a lake. It really pained me to pay them based on principal alone, the $118 was not the issue, it was paying for lies and bad service that bothered me. I could not imagine how bad my experience would have been if i would have actually needed service work performed. If they lie about a simple used car inspection, you should expect they would dishonestly address more serious repair work. Stay away from this dishonest group, they need to change their name or their practices. Very disappointed with this group.

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by - Verified Customer July 07, 2017

Staff were friendly, courteous, and explained the repairs even better than expected. They offered a great deal on oil change and tire rotation. I will be coming back!

by - Verified Customer July 06, 2017

I had a terrible experience with 'Honest' 1 auto care Costa Mesa and would never recommend this dishonest group to anyone no matter what service they are considering. I hoped that they could help me inspect a car i could not see in person for an out of state purchase. Before agreeing to the inspection with them i was told that the car would receive a thorough inspection that included 120 different items and i would be given countless photos. I even detailed the specific components of the car i wanted inspected as well as specific photos i needed. I was told my requests would be fulfilled and i agreed to the $118 inspection price. They called me very soon after getting the car and simply told me over the phone the car checked out with no problems. I asked for the report and photos but was told the car is fine there is nothing for you to worry about. It sounded as though they did not inspect the car or produce a report so I asked them if they even inspected it and he told me they did a 70 point inspection which is vastly different than the 120 point inspection i was promised. I asked for an inspection report and photos, after resistance they sent me a blank inspection form. I informed them the inspection report was empty so they sent me another one that looked hastily filled out, they simply just checked all the green boxes. The photos they gave me were limited in number and not one of the photos was what i requested. The only detail on the inspection report was for the tire tread depth and the brake pad thickness. Though the tires on the car were just replaced by the dealer, They told me the tread was less than that of new tires. They reported the brakes had roughly 40% life remaining which conflicts with the reading of another inspection performed on the car. I reminded them of the service that was promised to me and the fact they barely gave me half of what was requested. He kept feeding me excuses and told me the 5 year old car i was buying was 'new' and i had nothing to worry about. So, I am supposed to trust a dishonest person's opinion that a 5 year old car is 'new' because they were lazy and didn't inspect the car? They demanded full payment for the inspection and I told them i would pay half of their costs since they didn't even do half the promised inspection, They fed me more BS and I thought to myself, the respectful thing for me to do would be to honor my commitment to them even though they did not honor their commitment to me. I paid them even though i easily could have told them to jump in a lake. It really pained me to pay them based on principal alone, the $118 was not the issue, it was paying for lies and bad service that bothered me. I could not imagine how bad my experience would have been if i would have actually needed service work performed. If they lie about a simple used car inspection, you should expect they would dishonestly address more serious repair work. Stay away from this dishonest group, they need to change their name or their practices. Very disappointed with this group.

+ Show more reviews
by - Verified Customer July 06, 2017

Great

by - Verified Customer July 05, 2017

I had a terrible experience with 'Honest' 1 auto care Costa Mesa and would never recommend this dishonest group to anyone no matter what service they are considering. I hoped that they could help me inspect a car i could not see in person for an out of state purchase. Before agreeing to the inspection with them i was told that the car would receive a thorough inspection that included 120 different items and i would be given countless photos. I even detailed the specific components of the car i wanted inspected as well as specific photos i needed. I was told my requests would be fulfilled and i agreed to the $118 inspection price. They called me very soon after getting the car and simply told me over the phone the car checked out with no problems. I asked for the report and photos but was told the car is fine there is nothing for you to worry about. It sounded as though they did not inspect the car or produce a report so I asked them if they even inspected it and he told me they did a 70 point inspection which is vastly different than the 120 point inspection i was promised. I asked for an inspection report and photos, after resistance they sent me a blank inspection form. I informed them the inspection report was empty so they sent me another one that looked hastily filled out, they simply just checked all the green boxes. The photos they gave me were limited in number and not one of the photos was what i requested. The only detail on the inspection report was for the tire tread depth and the brake pad thickness. Though the tires on the car were just replaced by the dealer, They told me the tread was less than that of new tires. They reported the brakes had roughly 40% life remaining which conflicts with the reading of another inspection performed on the car. I reminded them of the service that was promised to me and the fact they barely gave me half of what was requested. He kept feeding me excuses and told me the 5 year old car i was buying was 'new' and i had nothing to worry about. So, I am supposed to trust a dishonest person's opinion that a 5 year old car is 'new' because they were lazy and didn't inspect the car? They demanded full payment for the inspection and I told them i would pay half of their costs since they didn't even do half the promised inspection, They fed me more BS and I thought to myself, the respectful thing for me to do would be to honor my commitment to them even though they did not honor their commitment to me. I paid them even though i easily could have told them to jump in a lake. It really pained me to pay them based on principal alone, the $118 was not the issue, it was paying for lies and bad service that bothered me. I could not imagine how bad my experience would have been if i would have actually needed service work performed. If they lie about a simple used car inspection, you should expect they would dishonestly address more serious repair work. Stay away from this dishonest group, they need to change their name or their practices. Very disappointed with this group.

+ Show more reviews
by - Verified Customer June 29, 2017

I came in because it was close and I needed an alignment. They got it done quickly and did not try to up sell me.

by - Verified Customer June 28, 2017

The 2 gentlemen that assisted me were very thorough and professional.

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by - Verified Customer June 25, 2017

Service was fast and easy !

by - Verified Customer June 23, 2017

Great service at a fair price. Honest company and employees. Highly recommended!

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by - Verified Customer June 22, 2017

Only place I like to take my car to. Brad is very honest and upfront and the type of person that has your best interests in mind.

by - Verified Customer June 21, 2017

great communication and execution.

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by - Verified Customer June 21, 2017

I'll be back! What better endorsement can you get than 'return business'?

by - Verified Customer June 15, 2017

convenient, quick and professional

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by - Verified Customer June 15, 2017

This is the only place I will take my car from now on- family owned and they make so many efforts to be environmentally friendly with the oil they use and the recycling they have inside. I was blown away by the quality of service and professionalism where you still felt special also. Prices were better than anything I had experienced in Orange County also. I would certainly recommend them.

by - Verified Customer June 14, 2017

The guys are great, and treat you well! They leave a little candy in your car after each service- such a fun little surprise!

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by - Verified Customer June 13, 2017

Great experience!

by - Verified Customer June 13, 2017

Very pleased with the service provided

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by - Verified Customer June 12, 2017

Great customer service very friendly. Had a wonderful experience and plan on returning

by - Verified Customer June 09, 2017

I would recommend this shop to somebody that was not well versed on the car repairs, in addition to having a clean, comfortable and relaxed customer lounge, even if you have young children and repairs take a while.

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by - Verified Customer June 08, 2017

Clean shop, excellent waiting room, pleasant educated staff. Very happy with them.

by - Verified Customer June 07, 2017

So happy to have found these guys. They are great.

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by - Verified Customer June 05, 2017

They seem to live up to their name 'Honest'.

by - Verified Customer June 01, 2017

I wish I knew they were going to test drive it because right after the alignment , the axle fell apart and I would have gone w/ to see if he drove it hard.

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by - Verified Customer May 31, 2017

They always to a great job and I always feel well informed about what's going on with my car. I love coming here. I always feel welcome.

by - Verified Customer May 31, 2017

They are honest and live up to their promise for the the best guaranteed satisfactory service.

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by - Verified Customer May 30, 2017

Good people.

by - Verified Customer May 30, 2017

Everyone was very nice

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by - Verified Customer May 23, 2017

Great

by - Verified Customer May 23, 2017

Beyond excellent service. Kurt and Brad took time to understand my issue and made me feel comfortable. Definitely will return when my BMW requires any needed service!!! Thanks for being there, as a woman it's not fun when your car needs repairs as I have personally been taken advantage of several x's when having my car serviced.

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by - Verified Customer May 23, 2017

First time with Honest-1 and definitely won't be my last. Came in for an oil change and the service was great!

by - Verified Customer May 22, 2017

Excellent and fast service; in and out in under an hour for getting a tire patched.

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by - Verified Customer May 21, 2017

Saved me when I was in a jamb. I would definitely go back.

by - Verified Customer May 19, 2017

This location is amazing. Thank you Brad for taking such good care of me.

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by - Verified Customer May 18, 2017

Great shop!

by - Verified Customer May 18, 2017

Excellent customer service

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by - Verified Customer May 17, 2017

First time customer. I will return!

by - Verified Customer May 16, 2017

Very good and nice!

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by - Verified Customer May 12, 2017

My neighborhood mechanics! Very trustworthy. That's why I'm a regular. We take both of our cars here for both routine maintenance and whatever pops up unexpectedly. Free shuttle, too!

by - Verified Customer May 10, 2017

They were all very kind and helpful

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by - Verified Customer May 09, 2017

Professional, clean and honest auto repair facility.

by - Verified Customer May 07, 2017

Excellent customer service & fair prices, clean comfortable waiting area with tv/coffee for me & treats for my dog. Very happy I found Honest-1 for any auto repair I might need.

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by - Verified Customer May 05, 2017

Great!

by - Verified Customer May 04, 2017

Excellent customer skills and professionalism. Expeditious maintenance and communication.

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by - Verified Customer May 03, 2017

Excellent service ! Honest 1 is the best auto repair shop ... I will bring all my vehicles to them from now on. These guys know their stuff !

by - Verified Customer April 30, 2017

Kurt as usual takes excellent care of not only my car but my families cars. We will go no were else. So pretty much that should do it. Thx 2all @ Honest1

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by - Verified Customer April 25, 2017

Recently I needed my front left light replaced and this location charged me $91, majority of that fee was for service charges. When I went to the dealership to get a price quote after they only charge their customers $49. I felt completely ripped off seeing I have supported your business based on the name Honest. Unfortunately you all failed to live up to that name.

by - Verified Customer April 24, 2017

Awesome service

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by - Verified Customer April 23, 2017

Kurt was great! Great service with a smile. Always a great atmosphere and all for he guys are super friendly and helpful. Highly recommend!

by - Verified Customer April 17, 2017

The staff was very nice and the price was great but I went in for an oil change and it took an hour to change the oil and put in a new tail light so it was longer than I had hoped.

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by - Verified Customer April 16, 2017

I was extremely happy with the front wheel alignment that was done on my car.

by - Verified Customer April 14, 2017

It's hard to find a mechanic you can trust, but when you do, it's great. This shop is one of those shops.

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by - Verified Customer April 14, 2017

They did great!!

by - Verified Customer April 11, 2017

Quick efficient & friendly.

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by - Verified Customer April 11, 2017

It is always a pleasurable experience dealing with Brad. We bring both our cars and have always been satisfied with the results. It is a nice place that I highly recommend!

by - Verified Customer April 10, 2017

Bit long but overall great experience.

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by - Verified Customer April 07, 2017

Good work.

by - Verified Customer April 07, 2017

excellent service.

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by - Verified Customer April 06, 2017

I was referred here by a relative and I did not leave disappointed. Kudos to Kurt for a great job communicating and providing excellent customer service!

by - Verified Customer April 04, 2017

JUST TOPS!

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by - Verified Customer April 04, 2017

Went in for routine Maintenance and was very pleased with the overall service and honesty.

by - Verified Customer April 04, 2017

Always a great job.

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by - Verified Customer April 04, 2017

They took my car in and repaired it quickly. I was out in no time!

by - Verified Customer March 31, 2017

First time I brought the car in to this place. Everything went very well and the car was ready earlier that expected. I'm happy!!

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by - Verified Customer March 30, 2017

The guys at Honest one are friendly and couterious.They helped us before with the bare minimum until we were able to do the full repairs needed. The car runs great!

by - Verified Customer March 30, 2017

Great service!

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by - Verified Customer March 30, 2017

They covered everything and gave their expert advice based on their experience. I made a decision I felt good about and things are great!

by - Verified Customer March 29, 2017

Friendly and helpful. Did an honest job with no pressure to do anything unnecessary. I'll be a repeat customer.

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by - Verified Customer March 27, 2017

Friendly, fair, honest shop. Great work at a reasonable price.

by - Verified Customer March 26, 2017

Treated with respect by knowledgeable staff, informative, did work as promised on time and within reasonable price. They checked the vehicle in my presence adding confidence to our experience.

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by - Verified Customer March 23, 2017

Kurt and Brad are honest and pleasant men to deal with regarding your car. I am happy I found such a nice and excellent mechanic.

by - Verified Customer March 23, 2017

I think the check list which included about 82 item on the car, was made cursorily. Cause they told me there is nothing wrong with the car but the air pressure in tires, and the day after that the battery died and I had to change it.

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by - Verified Customer March 23, 2017

I'll be back

by - Verified Customer March 22, 2017

These guys are awesome! Thank you

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by - Verified Customer March 22, 2017

Brad is fair and conscientious...shows you the problem and informs with regard to the here and now...what can wait and what can't..

by - Verified Customer March 21, 2017

This place was great! Really helpful, and easy to work with.

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by - Verified Customer March 20, 2017

Kurt is the BEST! :)

by - Verified Customer March 20, 2017

Pleasant experience
Waiting area VERY nice
Beverages and Wifi too!

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by - Verified Customer March 20, 2017

Great Family ran business that always completes the job on time if not sooner... Meets and exceeds my expectations.

by - Verified Customer March 17, 2017

Always a good experience when my car is in their care. Thoughtful and through every time.
Thanks!

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by - Verified Customer March 16, 2017

Tahoe needed brakes so they looked at them. Only needed them on the back and they completed the work that day. Great job!

by - Verified Customer March 15, 2017

Very friendly and thorough explanations of problems with vehicle

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by - Verified Customer March 12, 2017

Had an oil change and used a mailer coupon. Shop was clean and staff was friendly. Work was done in an appropriate time frame. I liked getting the printout of everything they checked and they rated everything was fine. That was honest! I recommend them!

by - Verified Customer March 10, 2017

They were great when I brought my car in and Brad explained what needs to be done and the photos helps in seeing the condition of the part. Will definitely come again.

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by - Verified Customer March 10, 2017

Glad that Honest-1 Auto is in my neighborhood. They have earned all of my future business.

by - Verified Customer March 09, 2017

A quick, positive and fair priced experienced.

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by - Verified Customer March 09, 2017

Best shop experience

by - Verified Customer March 09, 2017

Kurt , the service advisor was friendly and knowledgeable.
I felt very welcomed by him and Br a d the owner
My wife's friend was happy with her service and then recommended your business to my wife and then my wife tried your services and was very satisfied
We will definitely return when we need auto services

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by - Verified Customer March 09, 2017

all was good,, except thought the price was on the high side

by - Verified Customer March 08, 2017

Thank you for the prompt fix if my car.

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by - Verified Customer March 07, 2017

good job

by - Verified Customer March 07, 2017

I went in for an oil change and tire rotation. The staff was friendly and professional. The work on my car was completed quickly.

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by - Verified Customer March 06, 2017

Simple last minute oil change, the team was flexible and accommodating of walk-in with no appt.

by - Verified Customer March 03, 2017

Very very bad!! I'd define Curt and technician who work on my car as crooks!!

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by - Verified Customer March 02, 2017

Great place i will always go there from now on.

by - Verified Customer March 01, 2017

Satisfied overall

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by - Verified Customer February 28, 2017

Everyone was very friendly, and everything was fixed correctly and on time.

by - Verified Customer February 27, 2017

Liked the checkpoint inspection report.

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by - Verified Customer February 24, 2017

Excellent service!

by - Verified Customer February 24, 2017

Really appreciate their attention to detail, friendly staff and honest pricing.

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by - Verified Customer February 22, 2017

The best auto service in town

by - Verified Customer February 22, 2017

From the beginning, everyone was so friendly and professional. They explained everything to me in detail and I was able to fully trust them. Thank you!

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by - Verified Customer February 22, 2017

I got 3 different invoices for the same repair. This first one was a total of 686 including tax. The 2nd info was 730 including tax. The last invoice was 760.Thats a huge increase from the 1st to 3rd invoice. I don't like confrontation so I didn't say anything to management. I will not be going back for any other maintenance issues due to the unexplained price increase

by - Verified Customer February 16, 2017

Best auto repair shop in OC hands down. You won't be able to find an other auto repair shop that cares like they do.

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by - Verified Customer February 14, 2017

True to the name of business, honest. Think I found trustworthy mechanics. Will strongly recommend to people I know. Thank you guys for your effort.

by - Verified Customer February 13, 2017

I provided a previous review. Awesome.

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by - Verified Customer February 12, 2017

Other than the car not being ready when promised, the service, quality and price was great!

by - Verified Customer February 12, 2017

Brought my Volvo in for a new radiator. They handled it splendidly.

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by - Verified Customer February 09, 2017

I was treated respectfully and was not given the run-around. No hidden surprises, the quote was straight forward, and work was done properly & promptly. Thank you for great servive!

by - Verified Customer February 09, 2017

Always honest about time/repairs, and provide excellent explanations of what repairs are needed without pressuring you into any of them at that point in time. Good service, happy customer. Thank you!

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by - Verified Customer February 07, 2017

Service was great

by - Verified Customer February 02, 2017

Work was performed in the time period quoted.

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by - Verified Customer February 01, 2017

Friendly

by - Verified Customer January 31, 2017

They were amazing! My clutch was broken and they fixed it when they said they would and were so kind with explaining everything to me, I left so satisfied!!! My car had never been this smooth since I've had it, I was nearly in tears while driving it, it was beautiful!

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by - Verified Customer January 29, 2017

Helpful, honest and courteous

by - Verified Customer January 27, 2017

Experience was great. The best part was that they never pressured me about getting things fixed but they instead chose to keep my educated on my car. Very honest workers!

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by - Verified Customer January 27, 2017

Great experience as always!

by - Verified Customer January 26, 2017

The Honest-1 team was very helpful and solved my car issues quickly and efficiently. I will certainly be going back.

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by - Verified Customer January 25, 2017

Everything seemed to go well.

by - Verified Customer January 18, 2017

good experience except for the price they charged me for the alternator. labor charge checked out. alternator charge was $200 over typical.

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by - Verified Customer January 17, 2017

Was in shock how well the customer service was at Honest-1 Auto Care - Costa Mesa. Never have I felt that much respect from an autoshop. Highly recommend.

by - Verified Customer January 17, 2017

Great staff, great price, reliable

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by - Verified Customer January 15, 2017

- Quality service
- Very nice
- Very efficient

by - Verified Customer January 13, 2017

Everything was good nice waiting room

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by - Verified Customer January 13, 2017

Was quoted a price to look into a repair that was much higher than another repair shop that repaired two separate items for 32% less.

by - Verified Customer January 12, 2017

Very quick and efficent.

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by - Verified Customer January 11, 2017

Replaced parts are still working perfectly. Thanks

by - Verified Customer January 10, 2017

Kurt was great and it was a pleasant experience

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by - Verified Customer January 09, 2017

I loved the kind, clean, home-like atmosphere. Everyone was wonderful! Thanks Guys....

by - Verified Customer January 09, 2017

I have no further comment.

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by - Verified Customer January 08, 2017

Great, personal and competent service. Thanks!

by - Verified Customer January 05, 2017

Repeat customer. Will be back.

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by - Verified Customer January 04, 2017

It was good.

by - Verified Customer January 04, 2017

Very friendly staff, good customer care.

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by - Verified Customer January 03, 2017

Excellent. You have a new customer whenever I need him with my car. Thank you.

by - Verified Customer January 03, 2017

The service was outstanding and I would definitely recommend.

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by - Verified Customer January 02, 2017

It was straight to the point

by - Verified Customer December 29, 2016

Went for the first time and I would definitely return.

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by - Verified Customer December 27, 2016

Very happy, they are my go to shop.

by - Verified Customer December 22, 2016

Warm staff treated me with professionalism and kindness. Price of services performed was fair by industry standards, but i feel that it is especially so because of the quality of the work. Take all of this into consideration and throw in the comfortable waiting lounge with coffee and soda and water and WiFi access, and it just doesn't make sense to me why i would go anywhere else but here. Thanks to Team Honest-1.

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by - Verified Customer December 22, 2016

A family member had used Honest-1 and was very pleased. I needed an oil change and thought I would give them a try. They performed as my family member described. Very pleasant, no pressure and the price was very reasonable.

by - Verified Customer December 19, 2016

I always love this shop. They are clean and do not treat females like we don't know what we are doing!

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by - Verified Customer December 16, 2016

The shop owner and all his employee especially a young man named Justin who worked on my car were very polite and explained everything they did with respect and detail.

by - Verified Customer December 16, 2016

Good service and friendly!

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by - Verified Customer December 15, 2016

They were speedy and helped find an issue with my transmission that was very dangerous. Thank you so much!

by - Verified Customer December 14, 2016

My #1 priority: Trust! I trust Brad and the crew to be honest, and to do great quality work. They treat you with respect and patience and the customer service is fantastic!

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by - Verified Customer December 13, 2016

Very pleased with the honesty and character of the owner. Will definitely make this my #1 auto repair shop.

by - Verified Customer December 13, 2016

We love Honest-1!

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by - Verified Customer December 12, 2016

Excellent service. Very friendly. Have referred friends and will continue to do so.

by - Verified Customer December 11, 2016

Family run business with great experience in dealership. Great personality! Have already recommended to my friends!

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by - Verified Customer December 11, 2016

Best value and service around. Car is ready to retire and Honest 1 gave us a fair estimate for repairs if we decided to keep car. Really liked the service and will be back with our new 'used' car!

by - Verified Customer December 09, 2016

All wonderful things to say. I highly recommend!

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by - Verified Customer December 09, 2016

Had a new car that I purchased inspected. The service was quick and informative.

by - Verified Customer December 09, 2016

They are very friendly, I enjoy bringing my father's and my car there. Prices are great and affordable..

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by - Verified Customer December 08, 2016

This guys are just what they advertise.HONEST. Nice guys and always professional.

by - Verified Customer December 08, 2016

I was in for an oil change, and with their multipoint inspection they found my

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by - Verified Customer December 06, 2016

This is the only mechanic I've ever felt like I could trust. The tow truck driver who towed me off the fwy was positive I'd need a new battery and alternator. Brad at Honest1 could have easily charged me for both but was honest and told me he could find nothings wrong with the alternator and a replacement battery was all that I needed. Great service, super friendly people and extremely honest. I recommend them to all my friends and family.

by - Verified Customer December 02, 2016

Per usual, I had a great experience with Brad and the team at Honest-1. Brad is friendly, honest, and fair. He fixes what needs fixing at a fair price.

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by - Verified Customer December 01, 2016

Great service as always!! Thanks

by - Verified Customer November 29, 2016

I always get great service.

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by - Verified Customer November 29, 2016

Its was a great experience, their very honest & precise on what's to be done & what can wait!!!most important of honesty & straight forward!

by - Verified Customer November 21, 2016

They are always fair and treat you with respect

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by - Verified Customer November 18, 2016

Great customer service. Friendly staff

by - Verified Customer November 18, 2016

Honest-1 Auto Care was exceptional. As a woman, you expect taking in your car to a mechanic will be a unenjoyable experience. But here the mechanics did not talk down to me, made me feel welcome the moment I walked in the door, and made sure to explain the issues with my car to me in terms I would understand. Highly recommended.

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by - Verified Customer November 18, 2016

Exceptional service and a wonderful experience.

by - Verified Customer November 17, 2016

First visit. Every aspect of service performed was satisfactory.

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by - Verified Customer November 09, 2016

Wouldnt take my car any where else. Good work, good price, friendly staff, honest.

by - Verified Customer November 07, 2016

I am a regular customer at Honest-1 Auto Care-Costa Mesa as is my brother, who introduced me to the shop with high recommendation. I have serviced my vehicle and the vehicles of some of my family members there numerous times. They have a great crew there, both in the front and the back of the shop. I highly recommend them to anybody who wants an honest diagnosis, fair price, and quality workmanship.

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by - Verified Customer November 07, 2016

expensive

by - Verified Customer November 04, 2016

Great experience. The guys are very nice. Only wish my car didn't get totaled by a girl that had no insurance right after I got the timing belt among other things repaired.

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by - Verified Customer November 07, 2014

They couldn't fix the problem, they checked the car 3 times and each time they gave me a different reason for the problem, and they didn't refund my money.

by - Verified Customer November 04, 2014

They were honest, excellent communication and did great work. Great staff!

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by - Verified Customer November 01, 2014

Best place ever to take your car for quality care, customer care as well.

by - Verified Customer October 24, 2014

They tried to rip me off.

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by - Verified Customer October 21, 2014

The service, honesty and integrity from the first phone call were unparalleled.

by - Verified Customer October 21, 2014

I received excellent service.

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by - Verified Customer October 20, 2014

They were efficient, friendly, and provided great customer service.

by - Verified Customer October 17, 2014

The staff and service was awesome.

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by - Verified Customer October 16, 2014

Magic.

by - Verified Customer October 07, 2014

SEEMS like they're genuinely helpful and honest. And, the wait environment is a nice touch too.

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by - Verified Customer October 04, 2014

Brad is a good honest man.. need more like him.

by - Verified Customer September 27, 2014

Very friendly staff and knowledgeable.

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by - Verified Customer September 16, 2014

Wonderful & friendly service!

by - Verified Customer September 12, 2014

Convenient, nice people, & they give rides to work.

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by - Verified Customer September 10, 2014

I have already recommended two friends to Honest l. The did a great job. Told me what they where doing and when it would be completed. Called when completed, and sent a car to pick me up. Can't ask for any more then that.

by - Verified Customer September 08, 2014

I live in Seattle and my 19 year old son is in Costa Mesa. They.took the time to contact me personally throughout my son's visit to their store. I appreciated the personal contact.

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by - Verified Customer September 04, 2014

Great people, honest with good clean service.

by - Verified Customer August 29, 2014

One of the most friendly staff I have ever met, also they get involved in Costa Mesa's community.

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by - Verified Customer August 27, 2014

Great people and fantastic service.

by August 21, 2014

Staff was friendly. They didn't push me to get something fixed and gave me the coupon price.

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by - Verified Customer August 10, 2014

Very good service. I appreciated the coupon. Quick and courteous. Great waiting area.

by - Verified Customer July 30, 2014

I found them to be very helpful and honest.

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by - Verified Customer July 25, 2014

Not sure repair was done correctly. Again I'm not sure.

by - Verified Customer July 18, 2014

They helped me and charged a fair price for the work.

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by - Verified Customer July 08, 2014

It was a unique and comfortable experience.

by - Verified Customer July 07, 2014

Very friendly and professional.

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by - Verified Customer July 06, 2014

Good friendly service!

by - Verified Customer July 03, 2014

Fast, cheap and professional service.

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by - Verified Customer July 01, 2014

Honest, quick, friendly, reasonable.

by - Verified Customer June 21, 2014

Excellent service.

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by - Verified Customer June 04, 2014

They were great and very informative, extremely friendly and accommodating and the office was very presentable.

by - Verified Customer May 26, 2014

Excellent customer service.

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by - Verified Customer May 12, 2014

Excellent service.

20 verified customers did not leave comments but provided these ratings:
by Jeremy, Eric, Scott, Luis, Christleen, Lich, Kevin, Jenny, Joe, Saki, Marco, Ed, Brad
by Henry
by Karen, Tim
by Thu, Kevin
by Steve
by Alan

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
89
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
99

Honest-1 Auto Care of Costa Mesa was established in 2014 and has been providing quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tire and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: Accommodating, honest, professional, and knowledgeable. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet
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AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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