Close

Hines Service Center

(501) 781-0420
22 Verified Reviews
Brian@hinessc.com

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:30pm
S
Closed

ADDRESS

714 Harkrider St
Conway, AR 72032 USA

AUTO REPAIR EXPERIENCE

  • Ellis Hines & Brian Armstrong, Owners
  • Established 1975
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 132 Years of Car Repair Experience

Hines Service Center Reviews

OVERALL RATING

22 Verified Reviews
5 stars
(13)
4 stars
(6)
3 stars
(0)
2 stars
(2)
1 star
(1)
by November 26, 2013

They're entirely mannered, the customer service was exceptional, I got a ride to and from work, and they also provided a discount for where I work. They are fantastic, they make you feel like a part of their own family.

by - Verified Customer November 24, 2013

I used them quite a bit. I have been satisfied with what they have done to my car. Their prices are reasonable.

by - Verified Customer November 19, 2013

Basically they're one of the best repair shops I've used. They're competent, good priced, and able to get you in and get you out fairly quickly.

by - Verified Customer November 14, 2013

They are honest and reliable. Their pricing is comparable.

by - Verified Customer November 11, 2013

I had my car towed in and serviced. I paid $140 and six days later I had to have it towed in again. I have paid almost $250 and I am not sure that it will be okay.

by - Verified Customer November 01, 2013

They are a lot less than the dealer. They always repair my car. Everyone is a little pricey. I make an appointment and they will do the repair while I wait or go have lunch, or they will take me home if it is going to take longer.

by October 30, 2013

They had great customer service. They treated me well. They do a good job in taking care of my car. I did not have to wait long to get my car fixed.

by - Verified Customer October 27, 2013

They did a fairly good job. We had to take it back to get something else done.

by - Verified Customer October 23, 2013

They did a decent job and they did what I asked.

by - Verified Customer October 11, 2013

They did a good job on my car. It was a pretty reasonable price.

by - Verified Customer October 08, 2013

They did good work. I think they were fair in their pricing.

by - Verified Customer October 03, 2013

They are extremely honest and extremely competent. When you do not need something they tell you and when you do need something they tell you. I trust them. They are friendly.

by - Verified Customer September 30, 2013

I guess I trust his work. His prices are reasonable.

by - Verified Customer September 28, 2013

I was told that my alternator was bad and it wasn't. I was charged $300 for it. Afterwards I was told my transmission was bad.

by - Verified Customer September 25, 2013

Nice guys. Honest and trustworthy.

by - Verified Customer September 22, 2013

Very customer friendly. They are good at what they do.

by - Verified Customer September 19, 2013

They gave great service, an honest answer, and were fast and efficient. They were very friendly and they were very detailed as far as what the problems were. Didn't add on additional services that were not needed.

by - Verified Customer September 16, 2013

They are cordial and as honest as they come. They are very trustworthy.

by September 13, 2013

They did the repair. It was reasonably priced. They were friendly.

by - Verified Customer September 11, 2013

I like them. They are nice. They do their job. They are great.

by September 08, 2013

I took my car in for an oil change and they broke the oil cap. I did not have my car for five days. They charged me a lesser amount to fix it and that is why I did a five instead of a zero.

by - Verified Customer September 03, 2013

They gave me prompt service.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
98

When evaluating Hines Service Center we found a shop that has been in the same location in Conway for over 35 years. Their team of technicians has over 130 years of combined experience, many have been working together for more than 10 years. This kind of stability shows us the type of commitment we look for in our Certified shops. This experience combined with the top of the line scan tools and other shop equipment allows the technicians to perform the best quality repairs you would expect. Customer amenities include a local shuttle service, free WiFi, and convenient Saturday business hours.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Open Saturday
  • Shuttle
  • Towing
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Hines Service Center has been serving Conway motorists for over 40 years. We perform all types of auto repair on all makes and models so come see us at 714 Harkrider Street in Conway Arkansas.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volvo
+ More
Question Answered by Hines Service Center
I changed the fuse last night and they are...
A blown fuse indicates too much current draw through the fuse. Simply put this usually is a short to ground somewhere in the wiring. Rarely is it the fault of the fuse especially once the fuse is replaced.

Map
Get Directions to Hines Service Center