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Christian Brothers Automotive - Coddle Creek

RepairPal Certified Shop in Concord

Christian Brothers Automotive - Coddle Creek

208 Verified Reviews
(980) 217-0227
5220 Poplar Tent Rd
Concord, NC 28027 USA
"Great people, fast, friendly service."
— James, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Alex Costa, Owner
  • Established 2017
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 53 Years of Car Repair Experience
Christian Brothers Automotive - Coddle Creek Reviews
208 Ratings
Displaying 1 - 15 of 196reviews
Tom
05/09/19
Verified Customer
Staff was friendly and prompt. The reception area was very nice, clean, and inviting. I don't get a lot of work done on my car but I do return here. Just wish you had weekend hours with work/travel schedule. See you again soon!
Sallie
04/25/19
Verified Customer
I would recommend this automotive shop. I am from up North and had to leave the next day. They squeezed me in that morning and safely back on the road. Thank you.
Shanna
04/30/19
Verified Customer
Chase was friendly as always. I called after making my appt to make sure the shuttle would be available and to get an estimate for the time the work would take. I was assured i could use the shuttle and had an estimate of 1.5hours. I dropped off my car at 730am and Scott took me to work. I needed my car back by 12pm. At 1130 i was told the car wouldn't be ready until 2pm. I made arrangments to get to an appt at 1 and then called to get the shuttle at 2. I was told by a woman no one could come get me but they would call back. At 230 i received no call and ordered an uber service. The woman didnt seem to care that I paid for a taxi and nothing was offered in return.
Thomas
04/21/19
Verified Customer
For having to deal with a car owners worst nightmare: Irreparable engine failure, my experience with Christian a brother s was extremely positive. My car broke down on the interstate and I had it towed to their shop. Within the same day they looked at it and told me frankly that it wasn t repairable and would most likely not be a good idea to replace the engine entirely based on the kelley blue book value of my vehicle. I travel for work and had to leave the following day for a 2 week work trip (which unexpectedly got extended to a 6 week work trip!). They were very understanding of my situation and let me keep my broken down car there for that length of time and only charged me for the time and labor or checking out my car enough to determine the engine failure. Thank you for treating me with respect and not trying to gouge me for cash!
Amy
04/18/19
Verified Customer
Great customer service
Allie
04/15/19
Verified Customer
Very friendly staff. Kind, caring, and thorough to answer all questions. Alex, the owner, welcomed me and ensured all my questions and concerns were answered. Great group of people!
Peter
04/11/19
Verified Customer
I always have a great time at CB. They always service well and dumb things down for me since I m car illiterate. They re not pushy but always willing to work with me.
Shari
04/14/19
Verified Customer
Fast and friendly service. I feel like they were thorough and didn t try to sell me anything I didn t need.
Steven
04/07/19
Verified Customer
Very good. No complaints
Scott
04/01/19
Verified Customer
Responsive, good communication. Chase is awesome.
Stephanie
03/31/19
Verified Customer
They are awesome.
Andrew
03/24/19
Verified Customer
Friendly staff, comfy waiting room. Price was a little higher than expected
Donna
03/25/19
Verified Customer
Each step of the way I am impressed with the quality of customer service at Christian Brothers - Coddle Creek. I have never had an automotive service this friendly, helpful beyond measure & thorough in discussing options & costs for repairs.
Talitha
03/20/19
Verified Customer
Very friendly staff who went out of their way to show and explain what was going on with my vehicle.
Kaitlin
03/05/19
Verified Customer
Very nice & thorough explanation of the things that needed to be repaired on my car without pressuring me into doing it
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
100
Customer Service
88
Customer Amenities
88
The Coddle Creek location of Christian Brothers Automotive has been serving the local community since 2017. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “excellent”, “professional”, “amazing” and "courteous". This location features a team of automotive technicians with an excellent mix of experience, ongoing training, and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Service Guarantee
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Christian Brothers Automotive - Coddle Creek
Would recommend to a friend
93%
Car was ready when promised
94%
Did not feel sales pressure
95%
Car was fixed correctly the first time
95%
Customer was treated respectfully
98%
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