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5 Star Transmission & Total Auto Care

RepairPal Certified Shop in Concord

5 Star Transmission & Total Auto Care

27 Verified Reviews
(980) 819-4307
559 Church Street N.
Concord, NC 28025 USA
"Honesty!"
— Roddy, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Wayne Starnes, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 73 Years of Car Repair Experience
5 Star Transmission & Total Auto Care Reviews
27 Ratings
Displaying 1 - 15 of 27reviews
10/05/17
The personnel were straight-forward and personable. Information was clear and informative and the car seems to be in good working order.
11/21/17
I dropped my transmission and transfer case off for rebuilds. They did a good job.
10/19/17
The Transmission Self Destructed on my 2002 Honda and they fixed it. They may not be the cheapest but they had the best customer service and after the repair I have no complaints. Everything was correctly installed no grease prints on the interior, nothing hanging loose or not put back together under the hood. so overall I had a good experience.
10/31/17
They were very friendly and explained all procedures to me before doing repairs to my transmission.
11/06/17
Great place, couldn't ask for better service.
08/20/17
Had my Scion transmission serviced. Nothing major was happening, just time for maintenance based on the mileage. No complaints with 5 Star! They did the job and all is well.
02/20/17
I had my transmission rebuilt. When I got it back, found that it had a leak which something was loose, that they tighten and fixed. Which worked out, but told the lady at the front we have shifter issues and doesn't feel right. All I got was we don't mess with the shifter. Well, the next time I got under the van I seen that the shifter cable bolts were left loose. So had to fix this mistake myself. The worst of it. We have had hard hitting shifts in overdrive. Especially on longer drives. We let them know so a mechanic rode with us felt the problem and acted like nothing was wrong. We still deal with this problem today.
01/12/17
Slow business.
02/24/17
They were fair priced and got all the labor done in a timely manor!
05/08/17
Honesty!
05/14/17
They were courteous and speedy.
01/28/17
Did fantastic job!
02/08/17
Had to return more than a couple of times and vehicle repairs took a while.still have issues with the vehicle.
02/13/17
Fair price, good service!
01/19/17
Good customer care and courtesy.
Schedule an Appointment with 5 Star Transmission & Total Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (980) 819-4307
Need an appointment for today? Call the shop directly at (980) 819-4307
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
88
Customer Service
89
Customer Amenities
93
5 Star Transmission & Total Auto Care has been serving the community of Concord and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "honest”, “courteous”, “fantastic”, “friendly” and "great". This location features a team of very experienced automotive professionals whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from transmission and driveline diagnoses and repair, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At 5 Star Transmission and Total Auto Care, we believe in taking care of your vehicles’ repairs properly the first time. Our complete service includes road testing your car as well as performing diagnostics to determine your transmission problems so you don’t waste time or money. If rebuilding, overhauling, or re-manufacturing your transmission is necessary, 5 Star Transmission will adhere to a strict rebuilding procedural standard backed by our service warranty. We pride ourselves in the highest quality service. Our skilled technicians provide Total Auto Care, including Transmissions, Brakes, Exhaust, Diagnostic Services, Engine Repair, and much more. We use modern equipment and technology to ensure the correct repairs and services are performed. We will never allow low quality repairs that may increase costs or possible driving hazards. Our reputation for excellence is a direct result of this commitment to our customers as well as the quality of our work. Come See Us Today!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Question Answered by 5 Star Transmission & Total Auto Care
My 02 Tribute Has Manual Transimission, Can The Clutch Be Adjusted In Anyway? on 2002 Mazda Tribute
There is no adjustment on the clutch. Replacement of the clutch is the solution to this problem. Recommend to replace before it gets worse and you damage the transmission trying to get it in gear.
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Schedule an Appointment with 5 Star Transmission & Total Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (980) 819-4307
Need an appointment for today? Call the shop directly at (980) 819-4307
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