5 Star Transmission & Total Auto Care

RepairPal Certified Shop
5 Star Transmission & Total Auto Care
27 Verified Reviews
5 Star Transmission & Total Auto Care
27 Verified Reviews
(980) 238-3792
559 Church Street N.
Concord, NC 28025 USA
8:00am to 5:00pm
Auto Repair Experience
  • Wayne Starnes, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 73 Years of Car Repair Experience

5 Star Transmission & Total Auto Care Reviews

Overall Rating

27 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer November 21, 2017

I dropped my transmission and transfer case off for rebuilds. They did a good job.

by - Verified Customer November 06, 2017

Great place, couldn't ask for better service.

by - Verified Customer October 31, 2017

They were very friendly and explained all procedures to me before doing repairs to my transmission.

by - Verified Customer October 19, 2017

The Transmission Self Destructed on my 2002 Honda and they fixed it. They may not be the cheapest but they had the best customer service and after the repair I have no complaints. Everything was correctly installed no grease prints on the interior, nothing hanging loose or not put back together under the hood. so overall I had a good experience.

by - Verified Customer October 05, 2017

The personnel were straight-forward and personable. Information was clear and informative and the car seems to be in good working order.

by - Verified Customer August 20, 2017

Had my Scion transmission serviced. Nothing major was happening, just time for maintenance based on the mileage. No complaints with 5 Star! They did the job and all is well.

by - Verified Customer May 14, 2017

They were courteous and speedy.

by - Verified Customer May 08, 2017


by - Verified Customer April 08, 2017

They did a real great job.

by - Verified Customer April 03, 2017

I have been happy with this shop so far. I even sent my daughter over there and I believe she too was happy with the service.

by - Verified Customer April 02, 2017

I have not had a single problem with them thus far.

by - Verified Customer March 30, 2017

Everything is running good still, so I would say they did a great job.

by - Verified Customer March 26, 2017

They seem to be very honest and do great work. Prices are a tad high, but that could just be the nature of the business.

by - Verified Customer March 22, 2017

I was super impressed with how fast they were and the quality of work that still was completed.

by - Verified Customer March 12, 2017

Shortly after my transmission was done another issue arose with it. I can't say for certain this was due to anything the shop did.

by - Verified Customer February 28, 2017

The service was good, but I was not super happy with the price I paid.

by - Verified Customer February 25, 2017

There was a slight hiccup, but it was remedied quickly. Thankfully they did all they could to make everything right again. The gentleman that runs the shop is a real nice honest guy.

by - Verified Customer February 24, 2017

They were fair priced and got all the labor done in a timely manor!

by - Verified Customer February 22, 2017

Although there were some small issues initially, they were super diligent in getting things fixed properly. I would absolutely come back here.

by - Verified Customer February 20, 2017

I had my transmission rebuilt. When I got it back, found that it had a leak which something was loose, that they tighten and fixed. Which worked out, but told the lady at the front we have shifter issues and doesn't feel right. All I got was we don't mess with the shifter. Well, the next time I got under the van I seen that the shifter cable bolts were left loose. So had to fix this mistake myself. The worst of it. We have had hard hitting shifts in overdrive. Especially on longer drives. We let them know so a mechanic rode with us felt the problem and acted like nothing was wrong. We still deal with this problem today.

by - Verified Customer February 13, 2017

Fair price, good service!

by - Verified Customer February 08, 2017

Had to return more than a couple of times and vehicle repairs took a while.still have issues with the vehicle.

by - Verified Customer February 05, 2017

They did a great job on my transmission.

by - Verified Customer January 28, 2017

Did fantastic job!

by - Verified Customer January 23, 2017

Everybody was friendly. I appreciated that they got us taken care of quickly. The part coming from somewhere else is what slowed things down.

by - Verified Customer January 19, 2017

Good customer care and courtesy.

by - Verified Customer January 12, 2017

Slow business.

RepairPal Scorecard
Overall Quality Score

Tehnical Ability
Tools & Equipment
Customer Service
Customer Amenities

5 Star Transmission & Total Auto Care has been serving the community of Concord and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "honest”, “courteous”, “fantastic”, “friendly” and "great". This location features a team of very experienced automotive professionals whose commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from transmission and driveline diagnoses and repair, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Message From the Shop

At 5 Star Transmission and Total Auto Care, we believe in taking care of your vehicles’ repairs properly the first time. Our complete service includes road testing your car as well as performing diagnostics to determine your transmission problems so you don’t waste time or money. If rebuilding, overhauling, or re-manufacturing your transmission is necessary, 5 Star Transmission will adhere to a strict rebuilding procedural standard backed by our service warranty.

We pride ourselves in the highest quality service. Our skilled technicians provide Total Auto Care, including Transmissions, Brakes, Exhaust, Diagnostic Services, Engine Repair, and much more. We use modern equipment and technology to ensure the correct repairs and services are performed. We will never allow low quality repairs that may increase costs or possible driving hazards.

Our reputation for excellence is a direct result of this commitment to our customers as well as the quality of our work.

Come See Us Today!


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More


  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by 5 Star Transmission & Total Auto Care
Does it have an adjustable clutch quadrant...
There is no adjustment on the clutch. Replacement of the clutch is the solution to this problem. Recommend to replace before it gets worse and you damage the transmission trying to get it in gear.

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