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Unfranchised Auto Care

(603) 324-3266
62 Verified Reviews
info@unfranchisedautocare.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
18:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-S
8:00am to 6:00pm

ADDRESS

193 Loudon Rd
Concord, NH 03301 USA

AUTO REPAIR EXPERIENCE

  • Konstandinos Luzis, Owner
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 66 Years of Car Repair Experience

Unfranchised Auto Care Reviews

OVERALL RATING

62 Verified Reviews
5 stars
(35)
4 stars
(20)
3 stars
(3)
2 stars
(1)
1 star
(3)
by - Verified Customer November 26, 2017

Saved me when I couldn t even drive my car!

by - Verified Customer November 23, 2017

I got my car back and it smelt like smoke and pine. Two things I'm allergic to. I will not be coming back.

by - Verified Customer November 21, 2017

I'm satisfied with the work performed.

by - Verified Customer November 20, 2017

Main St. location is great

by - Verified Customer November 13, 2017

This was the first time I used Unfranchised Auto and I was very pleased with both the work and the staff! I will definetly use them again and I will recommend them to anyone needing auto repairs.

by - Verified Customer November 08, 2017

Great work - mechanics are always timely, explain the diagnosis and work completed.

by - Verified Customer October 29, 2017

Love these guys.
Only shop I don't feel bullied or given a bunch of nonsense.

by - Verified Customer October 17, 2017

The people at unfranchised on main street in concord nh are the best mechanics I have met

by - Verified Customer October 16, 2017

Very helpful and professional.

by - Verified Customer October 03, 2017

Great

by - Verified Customer September 26, 2017

I am think of coming back here for all of my car maintenance

by - Verified Customer August 20, 2017

Good

by - Verified Customer August 06, 2017

Great guys great work

by - Verified Customer August 06, 2017

Small shop w/ good customer service. Tells it like it is, charges reasonable rates.

by - Verified Customer July 30, 2017

Costa was wonderful and explained everything very well as far as what was best for my car!

1 verified customer did not leave comments but provided this rating:
by Susan
by - Verified Customer July 30, 2017

I called to have a state inspection performed on my car. My car passed and I was given a list of items to watch out for in the near future.
I found the staff to be informative and resectful.

by - Verified Customer July 14, 2017

Change my oil

by - Verified Customer June 28, 2017

Will return

by - Verified Customer June 26, 2017

Great staff. Good work. Fair rates.

by - Verified Customer June 16, 2017

Prompt, friendly.

by - Verified Customer May 25, 2017

Manager was great and the team is great.

by - Verified Customer May 18, 2017

explained everything with detail. Service was outstanding.

by - Verified Customer March 24, 2017

Always satisfied with the work performed by Jay.

by - Verified Customer March 01, 2017

It is a great shop. They were informative, but not pushy, and made the repair in the time needed. All of the employees that we dealt with were professional and courteous. It has only been a week or so, but I am confident in the work that they did. I would also feel comfortable returning if there were ever a problem.

by - Verified Customer February 03, 2017

Very positive

1 verified customer did not leave comments but provided this rating:
by Susan
by - Verified Customer February 02, 2017

Good service

by - Verified Customer January 27, 2017

Very friendly and professional; I would tell people to go there.

by - Verified Customer January 03, 2017

Great job

by - Verified Customer December 18, 2016

This shop is honest - something rare in today's world. I'm always suspicious and need a trusted shop, and finally have found one.

by - Verified Customer December 14, 2016

I was pleased with work done on my car.

by - Verified Customer December 11, 2016

Thanks!

by - Verified Customer November 27, 2016

Work was done early and customer service was excellent.

by - Verified Customer November 25, 2016

Well done.

by - Verified Customer November 17, 2016

You did a great job at making a young woman feel comfortable (and not stupid for asking questions) at the auto shop! Thank you!

by - Verified Customer September 11, 2016

Comprehensive and efficient.

1 verified customer did not leave comments but provided this rating:
by Susan
by - Verified Customer September 02, 2016

They got me in for inspection quickly. I'm always waiting to the last minute to make appointments.

by - Verified Customer September 01, 2016

Wonderful customer service.

by - Verified Customer August 25, 2016

Great customer service. Explained the work that was done and what will need to be done in the near future.

by - Verified Customer August 17, 2016

Above and beyond.

by May 17, 2016

I think they were OK.

by - Verified Customer May 17, 2016

The folks at Unfranchised are attentive to the customers. They went out of their way to to realize I was in for a hefty repair bill, but did everything they could to ease the difficulty, including polishing my headlights at no extra charge, not charging me for the full amount of time it took to complete a repair, and encouraging me regarding my car's overall condition.

by - Verified Customer May 15, 2016

Very helpful, very friendly.

by - Verified Customer May 15, 2016

Bill Calkins has been our mechanic for over 15 years so we will follow him.

by - Verified Customer May 11, 2016

Quick and very helpful.

by - Verified Customer April 14, 2016

The person at the front desk is always customer service oriented and very helpful!

1 verified customer did not leave comments but provided this rating:
by Susan
by - Verified Customer April 13, 2016

Honest, good hours, friendly staff. Fairly knowledgeable. Routine maintenance/oil change costs are a bit high.

by - Verified Customer April 11, 2016

Excellent service. I trust them!

by - Verified Customer April 04, 2016

I use the South End Unfranchised and can always depend on good and thorough service from them.

by - Verified Customer March 29, 2016

Great.

by - Verified Customer March 23, 2016

The service was prompt and quick.

by - Verified Customer March 13, 2016

Quick service. Fun conversation.

by - Verified Customer January 22, 2016

Friendly, great mechanics.

by - Verified Customer January 06, 2016

Prompt, friendly, affordable.

by December 17, 2015

Good service.

by December 07, 2015

Everyone was super nice, fair price, great work. Will go to either location. Great group of guys!

1 verified customer did not leave comments but provided this rating:
by Susan
by December 02, 2015

Excellent service wonderful customer care . Recommend to many friends, because I believe they are honest and that is what matters most to me, integrity.

by - Verified Customer December 02, 2015

I like their honesty.

by - Verified Customer October 30, 2015

I think they were extremely unprofessional.

by October 27, 2015

They told me my car needed 4 new tires, but they had installed new tires a short time ago. I took the car to another mechanic who found that 2 of the tires were just fine. This does not explain why the tires deteriorated so quickly, though.

by September 30, 2015

It was a pleasant experience or certainly not a bad experience.

by - Verified Customer August 30, 2015

Very helpful.

1 verified customer did not leave comments but provided this rating:
by Susan

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
96

Unfranchised Auto Care - Loudon Road was established in 2009 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “wonderful”, “helpful”, “honest”, and “prompt”. A local shuttle service, early bird drop off, weekend business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Welcome to Unfranchised Auto Care Inc.: Your one-stop, on-the-spot auto service headquarters for a complete line of quality tires and auto services. For years, we have provided the Concord, NH area with the latest products and unprecedented services for everything we sell. And for years, our customers have been coming back.

We’re conveniently located in Concord, NH. From the latest and best in tire technology to the services required to keep your vehicle looking good and running great, Unfranchised Auto Care Inc. can get you out on the road quickly and affordably. Stop by soon and see why so many people consider Unfranchised Auto Care Inc. to be the one-stop shop for all their needs.

At Unfranchised Auto Care Inc., our friendly and knowledgeable staff, quick and dependable service professionals, and affordable prices all come together too

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Unfranchised Auto Care
Much overheating -changed thermostat and o...
THERE SHOULD BE A SMALL HOSE COMING INTO THE DEGAS BOTTLE THAT SHOULD BE FLOWING COOLANT WHILE THE ENGIN EIS RUNNING. IF IT ISN'T AND THERE IS NO LEAKS AND ALL AIR IS BLED OUT OF THE SYSTEM THE PUMP IS BAD
Heater coil also replaced, radiator flushe...
YOU WOULD HAVE TO BRING IT IN SO WE CAN DIAGNOSE. POSSIBLE AIR, POSSIBLE BLOCKAGE, OR POSSIBLE HEAD GASKET CONCERN. WE WOULD BE HAPPY TO LOOK AT IT FOR YOU!
is there any way to do it without pulling ...
I DONT KNOW WHICH ENGINE YOU HAVE, BUT I HAVE NEVER NEEDED TO PULL THE MOTOR TO REPLACE THE ENGINE OIL PAN EVEN ON A DIESEL. THANK YOU
The service light has been on for a couple...
Almost anywhere you can get your code read for free. You want to make sure it is nothing that is going to damage to your vehicle. Please have the code checked asap!
The diagram I found shows it on the back s...
THIS CODE IS FOR A WHEEL SPEED ISSUE. NEED TO CHECK THE WHEEL SPEED SENSORS AND AXLE TONE RINGS. A SCANTOOL WILL BE NEEDED TO CHECK THE INDEIVIDUAL WHEEL SPEEDS.

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