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Team 1 Automotive

RepairPal Certified Shop in Columbia

Team 1 Automotive

97 Verified Reviews
(803) 525-2281
117 Veterans Rd
Columbia, SC 29209 USA
"Very satisfied."
— Marie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Jared Jensen, Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 40 Years of Car Repair Experience
Team 1 Automotive Reviews
97 Ratings
Displaying 1 - 15 of 93reviews
Greg
08/27/19
Verified Customer
great job, great people
Laura
07/29/19
Verified Customer
I had to take my car back in a couple of times because they were initially unable to locate the leak in the A/C system. There was a little bit of a misunderstanding on how the extended warranty works and what it covers, but then the owner called me to assure me it would be a covered repair. Once I took it back, they completed the repair in a timely manner, and all I owed was the deductible. I'm very happy to have A/C again!
Shantel
07/14/19
Verified Customer
I returned to the shop because they have me a fair price and courteous service for a repair two years ago. This time, I just was not comfortable after paying and discovered that the serpentine belt and pump they provided me for $537 at their shop only costs around $300 literally everywhere nearby (I called around to be sure without revealing how much I paid). Repairpal also backs this up. When I called back to ask why I was charged so much, they acted as though it was out of their control and what the computer told them to charge. They also mentioned their warranty when quite frankly they should stand by their repairs,so how big of a benefit is that? The people are courteous and professional, but you'll likely get a better price literally anywhere else. Look elsewhere.
Daniel
05/20/19
Verified Customer
Honest, timely repair. Highly recommended Team 1Automotive.
Anne
05/09/19
Verified Customer
I was really satisfied with the work done; however, I brought my car in at 4:00 on a Thursday and was disappointed by the fact that the employee working on my car chatted with a friend for 45 minutes right in front of me, in the middle of working on my car, delaying a simple procedure and further inconveniencing me by rendering me carless that evening and the next afternoon. Although another employee who witnessed my frustration was very considerate and apologetic, it seemed that the employee who was goofing off with a friend was more senior, and I was not satisfied with the fact that I had to miss a half-day of work the next morning, as well as request multiple Ubers, when everything could have been done Thursday evening if the employee had been more considerate.
Brandon
02/17/19
Verified Customer
it was great
Brian
01/02/19
Verified Customer
Good people!
Ed
05/16/18
Verified Customer
very nice experience, always fast repairs.
Donna
05/08/18
Verified Customer
It was pleased
Michael
04/25/18
Verified Customer
Was honest, communicated well during the troubleshooting process, truck is now running well
Gloria
04/13/18
Verified Customer
Done well on time as usual.
Christel
04/13/18
Verified Customer
Great atmosphere!!
Sam
03/08/18
Verified Customer
1st timer and my experience was a good one. frontend manager rob was very attentive to my needs and took care of getting the service report to the right mechanic for the job. and a job well done. thanks team 1.
Eric
02/22/18
Verified Customer
Great place. I love service and how diverse the options are.
David
02/07/18
Verified Customer
Everyone at Team Automotive was professional and courteous.
RepairPal Scorecard
91
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
88
Tools & Equipment
93
Customer Service
87
Customer Amenities
93
Team 1 Automotive works hard to set itself apart from other automotive shops in a couple of ways; they specialize in the repair of All Makes of vehicles, they strive to repair your vehicle right the first time, and they believe in providing many customer conveniences, including shuttle service, service reminders, WiFi while you wait, and a early bird drop off to make your visit easier. This team of professionals has been providing good quality automotive repair since 2011. They have the training and automotive tools and computer diagnostic equipment to help ensure their goal of providing high quality repair is achieved. Their work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Recent customers describe this RepairPal Certified team as “reasonable”, “honest”, “friendly”, “excellent”, and “professional”.
Details
Message From the Shop
Our vision is based on a foundation of integrity, operational excellence and an uncompromising focus on the customer. We seek to continuously improve, to set industry standards, and provide s a superior customer experience. To our Customers we pledge: High integrity Superior service To serve our community To recruit the best talent Have on going training for our staff
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • TECH-NET
Question Answered by Team 1 Automotive
My 14 Nissan Altima Won't Start At All. The Engine Turns But It Won't Crank. on 2014 Nissan Altima
This could be caused by many different problems. No fuel, engine mechanical issues, electronics, computer issues, security issues and the list goes on and on. You would need to verify one thing at a time. I would recommend you having a Certified Tech take a look at it.
Map
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What verified customers have to say about Team 1 Automotive
Would recommend to a friend
86%
Car was ready when promised
90%
Did not feel sales pressure
94%
Car was fixed correctly the first time
87%
Customer was treated respectfully
96%
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