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Palmetto Auto Service

RepairPal Certified Shop in Columbia

Palmetto Auto Service

36 Verified Reviews
(803) 618-4098
1201 Broad River Rd
Columbia, SC 29210 USA
"They are friendly and fast."
— Normandy, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Robert R Ballentine, Owner
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 43 Years of Car Repair Experience
Palmetto Auto Service Reviews
36 Ratings
Displaying 1 - 15 of 34reviews
06/20/18
They did a great job servicing my Audi. Very few garages can work on Audis
06/08/18
The owner was nice and friend good convo and the work I had done was quick. I actually thought something was wrong with my car again and took a look at it with no problem
05/16/18
Everything was great
01/11/18
Owner very responsive and took care of missed item with no problem. When additional work was determined, the estimate was more than fair. Highly recommend.
05/14/17
Robert bent over backwards to help me out when my situation was more than inconvenient for both of us. I cannot express enough how much I appreciate it. I did look out of curiosity to verify what I suspected already, but he beat any competing estimates by a good 20% minimum and actually had the work done way earlier than expected.
05/15/17
They fixed my air conditioning and did a great job. I will survive the summer!
04/20/17
My car had unforeseen issues that didn't reveal themselves until after I drove off. However the staff there worked tirelessly to get the job done right. This is going to be my shop of choice.
04/13/17
Robert is very good at working on my car for repair, he tells you honestly what is needed, and do not try to rob you.
03/27/17
This shop is awesome! Everything was timely and everyone was super friendly. The shop manager offered to take me to work. I would definitely go again!
02/22/17
I love Palmetto auto care I never have too worry or question about the work that has too be done I feel safe and secure with Palmetto auto care thank you.
01/31/17
Very happy with the customer service!
01/19/17
Easy to work with, quick and to the point
01/03/17
Great service; even though it took a little longer due to parts having to be ordered
12/20/16
We trust Robert with the repairs on our vehicles and appreciate his honesty.
09/14/16
Great as always!
Schedule an Appointment with Palmetto Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (803) 618-4098
Need an appointment for today? Call the shop directly at (803) 618-4098
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
92
Customer Service
89
Customer Amenities
91
Palmetto Auto Service has been serving the community of Columbia and the surrounding area since 2014. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “friendly”, “excellent”, and “timely”. Early bird drop off and a waiting area with wireless Internet are also available at this shop.
Details
Message From the Shop
We are a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair both domestic and foreign vehicles and your best choice for maintenance of your car, SUV, truck, and fleet vehicles. Palmetto Auto Service is family owned and operated. We use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer warranty. We use quality replacement parts and employ ASE Certified technicians. We look forward to your business and assisting you with your automotive needs.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Questions Answered by Palmetto Auto Service
Why Is My 04 Silverado Stuck In 4 Hi on 2004 Chevrolet Silverado 1500
It could a number of things from your rear end , to a computer problem .. come see us and let our shop get you back on the road
Stalling At Idle And No Water In Bottom Radiator Hose on 1997 Dodge Avenger
there could be many of things wrong from a thermostat not circulating , water leak , to a blown cylinder head
Using Tons Of Oil! About 5 Qts Every 2 K Miles! No Smoke From The Exhaust & No Leaks Showing On The Ground???? on 2002 Isuzu Rodeo
It could be a number of things from engine damage to oil leak you not seeing under car yet .. we would how ever like to take a look at it though please give us a call
Key Sticks Ignition Cannot Remove Key Until Car Cools After Driving Or Startin on 2007 Mercury Mariner
It could be a few things from a ignition lock cylinder to a brake switch to a computer ..call us a make appointment and let me get you back on the road asap
Heater Won’t Work on 2007 Volvo S40
It could be a coolant issue , or possible heater core thats plugged , if you like please contact us and set up a time to come in and get schedule
2012 Ram 1500 Cranking But Not Starting on 2012 Dodge Durango
It can be several things from the ignition system to the key slot box , if you like call my shop and we will gladly fix you right up
Vibration In Stearing Wheel on 2012 Cadillac CTS
Sounds like to me it needs brakes and rotor call us and schedule your free brake inspection today
My Ab Tbs Light Comes On And Off, on 2005 Hyundai XG350
it could many of things , abs module, speed sensor , etc ...but we can do a diagnostic for 75.00 and get you back on your feet asap
My Car Will Start From Being Jumped Off But Won't Crank Back Up. on 2004 Kia Optima
With Kia it could be a few things to a defective battery , alternator , fuse , pcm !
If you like we could take a look at it and glady get you back on your feet today if you like
Died And Wouldn't Restart For Several Hours. Cranked Well.
In Hot Weather.
on 1996 Chevrolet Tahoe
It could be several things but this does resemble a fuel pump , but i still recommend a diagnostic for 75.00 and if you get the work done we will apply the diagnostic fee towards the cost of labor ... shop number is 803-798-1192
Map
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Schedule an Appointment with Palmetto Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (803) 618-4098
Need an appointment for today? Call the shop directly at (803) 618-4098
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