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Express Auto Repair & Engine Exchange - Galley Road

RepairPal Certified Shop in Colorado Springs

Express Auto Repair & Engine Exchange - Galley Road

210 Verified Reviews
(719) 452-8986
3655 Galley Rd
Colorado Springs, CO 80909 USA
"I have been going to them for 9 years, they do the work correctly and they do what they can to keep my cars running."
— Dave, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Rick Meadows, Owner
  • Established 2005
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 80 Years of Car Repair Experience
Express Auto Repair & Engine Exchange - Galley Road Reviews
210 Ratings
Displaying 1 - 15 of 197reviews
Ben
11/21/18
Verified Customer
thanks for honest work done well and on time
John
10/24/18
Verified Customer
Pricey
Elesa
10/24/18
Verified Customer
They were flexible with me considering I work 45 minutes away and during the hours they are open. They accommodated me in order for me to receive my vehicle when needed.
Stacey
10/19/18
Verified Customer
When we, my wife and I, brought our car in we thought there was only two things wrong. Express Auto & Repair Exchange found a separate problem which could have led to a much more serious problem. We were told they always check customer cars over for any other problems. We are thankful for the extra inspection care taken by the employees. We will recommend the company to our friends.
Elizabeth
10/18/18
Verified Customer
Overall the experience was very pleasant. It did take longer than expected to complete the work. And not all the issues we presented were addressed. But again, overall we were well informed throughout the process, and the completed work was done well. Will recommend.
Athena
10/16/18
Verified Customer
I took my car to two other shops prior to EAR and both shops were unable to diagnose my car s issue and charged me for repairs that didn't fix the issue. The mechanics at EAR were able to diagnose and fix the problem right away.
Traci
10/16/18
Verified Customer
I was called to come to get my car, I asked If I could get it next day. They said no problem. So the next day I had to get an Uber to pick up my car. After I paid, Tye walked me to my car. I got in and immediately noticed a dirt filter and car parts on my passenger side floorboard. I told him he got in on the passenger side and opened my glove box and immediately my glove box and contents fell off into the floor. He apologized and asked me to go back inside and wait in waiting room. I had an appointment with a client that I ended up being late for because they had to put the parts back together they had left undone. Then the next day I drove to the store and my check engine light came on. One of the things Tye went over with me was the engine check came back perfect so I got a free oil change. Now I have a car with a check engine light on. I have to take it back in on Friday. I don't like complaining but it's really not ok with me, I felt like being a woman there was a total lack of concern with a job well done. Also, this is a business and to me, I have a bad taste in my mouth for the Kia Mechanics. There was even a derogatory comment asking if I had ever brought my car to a Kia dealership. I said no I took it to my mechanic and he told me about my safety recalls. He said yeah well that's why mechanics are still in business. Truth is I trusted my mechanic more than the Kia dealership after being charged $150 for light bulbs and having my glove box fall off and my check engine light come on.
Reply from Express Auto Repair & Engine Exchange - Galley Road
by rickm0023, October 30, 2018

I don't believe this review is concerning Express Auto Repair but a previous repair experience the customer had with the KIA dealership. Traci had us look at her vehicle for oil leaks which was just an engine oil filter and a set of wiper blades we installed. Express Auto Repair did not do any light bulb repairs or have any need to go into glove box area

Robert
10/17/18
Verified Customer
Very professional and friendly staff completed high quality repairs in a timely manner with an eye for detail at a most reasonable cost.
James
10/16/18
Verified Customer
I took my husband's car in for an oil change. They were quick and very accommodating but I wish they would have explained to me why the check engine light was on. And not just sent a vague email after we left.
Amy
10/01/18
Verified Customer
Amazing service and honest staff.
Stephanie
10/02/18
Verified Customer
Amazing customer service.
Jose
09/14/18
Verified Customer
Great staff fast and very friendly and professional.
Faith
09/27/18
Verified Customer
This location was great good customer services as well as great communication. I'm very pleased
Jessica
09/21/18
Verified Customer
Communication via text was prompt!
Connor
09/20/18
Verified Customer
Informative and helpful.
Schedule an Appointment with Express Auto Repair & Engine Exchange - Galley Road
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (719) 452-8986
Need an appointment for today? Call the shop directly at (719) 452-8986
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
90
Customer Service
91
Customer Amenities
95
Express Auto Repair was established in 2005 and has been providing Colorado Springs and the surrounding area with quality automotive repairs ever since. This shop features a team with an excellent combination of experience, ongoing training and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. This RepairPal Certified shop offers a local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
CALL TODAY AND SAVE TIME & MONEY! COMPLETE AUTO REPAIR & SERVICE Express Auto Repair is an ASE certified auto repair center. We are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own. Call today! 719-630-8729 We offer Exclusive 24 Month, 24,000 mile NATION-WIDE Parts & Labor Warranty and Auto Repair financing Available. Free Diagnostics with Repairs, Free Towing with qualified Repairs, Free Shuttle Service, loaner car's available.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ASA
  • iATN
Questions Answered by Express Auto Repair & Engine Exchange - Galley Road
My Wheels Stop Turning When Car Is In Gear. Would This B The Drive Shaft? on 2007 Dodge Caliber
I agree, could be a broken axle or a problem with transmission. Please contact one of our shops closest to you. We offer free towing and diagnostic with repair.
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Schedule an Appointment with Express Auto Repair & Engine Exchange - Galley Road
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (719) 452-8986
Need an appointment for today? Call the shop directly at (719) 452-8986
What verified customers have to say about Express Auto Repair & Engine Exchange - Galley Road
Would recommend to a friend
90%
Car was ready when promised
96%
Did not feel sales pressure
96%
Car was fixed correctly the first time
88%
Customer was treated respectfully
97%
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