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Aspen Auto Clinic - Union

RepairPal Certified Shop in Colorado Springs

Aspen Auto Clinic - Union

48 Verified Reviews
(719) 235-5949
1619 North Union Blvd
Colorado Springs, CO 80909 USA
"The service I received there was awesome... Extremely professional staff, top quality repairs... "
— Greg, a Verified Customer
Hours
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Lisa Kleinfeldt, Manager
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • Established 2001
Aspen Auto Clinic - Union Reviews
48 Ratings
Displaying 1 - 15 of 45reviews
03/02/15
Price is a little high compared to others but customer service is great.
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

Thank you for taking time to share your Aspen experience. We like knowing how we are doing, if we need to make improvements or if we are doing a great job.
Aspen has never promised to be the least expensive shop, however we do have great specials and coupons on a regular basis. We will always honor our mission statement to redefine excellence in automotive repair, maintenance, and customer service. We also will always back our parts and labor with our 3 year/36,000 mile warranty too.
Thank you for choosing Aspen Auto Clinic and trusting us with your vehicle. If you haven't already done so, please be sure to get on our email list for those specials and promotions mentioned earlier.
We look forward to serving you again in the future.

03/02/15
Friendly. Informative. Timely.
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

Thank you for the time you took to give us a review of your Aspen experience. We like to know how your visit was at our shops. We know that our customers are the life-line of our business and we appreciate you!

03/01/15
They were friendly and helpful but I don't really know much about cars to know if the service was fair. They did seem honest and fair though.
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

We appreciate you choosing Aspen Auto Clinic and taking time to give us a review. We hope to see you again for all your maintenance and repair needs in the future. We hope to earn your trust and become your shop of choice!

02/27/15
We were charged for a service that wasn't done.
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

We are sorry to hear that you weren't satisfied with your last visit.
We welcome the opportunity to discuss any issues you may have encountered. Our Customer Relations Manager, Cliff, at our Corporate Office can be reached at 719-445-4206 to work with you on the problem. We would love the opportunity to meet your expectations better.

02/27/15
The service I received there was awesome... Extremely professional staff, top quality repairs...
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

Thank you for sharing your Aspen experience, we really love earning 5 stars and knowing that we did well!!!! Your comments have been shared with the team.
We appreciate the opportunity to have earned your trust and your fabulous review!

02/27/15
Friendly service at a semi-reasonable price.
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

Thank you for taking time to post a review. We look forward to serving you again and becoming your shop of choice for all your maintenance and repair needs. Just a reminder we are open 6 days a week for your convenience and do hope that you take advantage of our specials and promotions we post on our website www.AspenAutoClinic.com.
Thanks for choosing Aspen Auto Clinic.

02/26/15
In my opinion, over-priced replacement part.
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

Aspen Auto Clinic would like to thank you for posting a review. Your feedback is valuable to us. We have an open-door policy if there is ever an issue that you are not happy with and we can be reached at 719-445-4206 M-F 8am - 5pm. Please call and let's discuss your recent visit to our shop.
Thank you again for choosing Aspen and your review.

02/24/15
I trust they do the work they say they did correctly.
Reply from Aspen Auto Clinic - Union
by Heather P., May 04, 2015

We appreciate the opportunity to earn your trust and the great review you took time to post for us. Your opinion truly matters at Aspen Auto Clinic.
We'd like to remind you that all the work we do is backed by our 3 year/36,000 mile warranty for both parts and labor. Three times longer than most other repair shops. If you ever have an issue, please give us a call.
We look forward to continuing to serve you and your vehicle again for all your maintenance and repairs!

02/24/15
Excellent service.
Reply from Aspen Auto Clinic - Union
by Heather P., January 27, 2016

Thank you for the opportunity to earn 5 stars from you! We love being able to achieve our mission of redefining excellence in auto repair, maintenance and customer service. We appreciate your review and look forward to being your one-stop shop for all you automotive needs.

02/23/15
Excellent service, friendly, fairly reasonable prices.
Reply from Aspen Auto Clinic - Union
by Heather P., January 27, 2016

Thanks so much for taking time to share your Aspen experience. We appreciate knowing how we did so we can make any improvements needed. Thank you for choosing Aspen, we look forward to serving you again.

02/23/15
Your service manager and technicians seem very capable and honest.
Reply from Aspen Auto Clinic - Union
by Heather P., January 27, 2016

Thanks for choosing Aspen Auto Clinic. We are thrilled with the review you posted and will make sure that our technicians and service manager get your review personally. We love earning 5 star reviews from our customers. We look forward to seeing you again in the future for all your vehicle needs.

02/20/15
I like the customer service. They don't try to sell you on more services.
Reply from Aspen Auto Clinic - Union
by Heather P., January 27, 2016

Aspen Auto Clinic's mission is the redefine excellence in automotive repair, maintenance, and customer service. Thank you for letting us know we hit our mark! We appreciate you!

02/18/15
Excellent service and done promptly.
Reply from Aspen Auto Clinic - Union
by Heather P., January 27, 2016

Thanks for sharing your Aspen experience with us. We like hearing how we did from our customers. You are the heartbeat of our business. Looking forward to seeing you again for all your auto repair and maintenance needs.

02/18/15
Great service!!
Reply from Aspen Auto Clinic - Union
by Heather P., January 27, 2016

Thank you for the review! Please let us know if there is anything else we can do for you and your vehicle.

02/17/15
The staff are always friendly and willing to help. The work is done when they say it will be done. The trust level is high and this makes me feel safe bringing my repair work to Aspen.
Reply from Aspen Auto Clinic - Union
by Heather P., January 27, 2016

Thank you for the vote of confidence and allowing us the opportunity to earn your trust. We look forward to a long relationship with you and your vehicle.
Thanks for choosing Aspen, we LOVE earning 5 stars from our customers!

Schedule an Appointment with Aspen Auto Clinic - Union
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (719) 235-5949
Need an appointment for today? Call the shop directly at (719) 235-5949
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
90
Customer Service
92
Customer Amenities
97
The North Union Boulevard location of Aspen Auto Clinic has been serving the local community since 2001. This RepairPal Certified shop works hard to keep current with the latest technologies and to provide the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “helpful”, “fantastic”, “friendly”, and “knowledgeable”. This location features a team of very experienced automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Aspen Auto Clinic has been serving the Colorado Front Range Area since 2001. Our mission is to redefine excellence in automotive repair, maintenance, and customer service. With this mission statement, our expert teams at Aspen Auto Clinic have earned numerous awards and recognition for outstanding service and customer service, including the "Best of" awards and "Talk of the Town" awards. We have also earned an A+ rating with the Better Business Bureau. Come meet our Union Team of expert ASE Certified Master Technicians that have over 120 years of experience. They are factory trained to handle any maintenance or repair issue that your vehicle may encounter. We hire only the BEST professionals in the automotive industry! The Union Team also has a European expert, Kevin, on staff to give your vehicles the elite care they deserve. Aspen Auto Clinic is home to the Legendary 3 year/ 36,000 mile warranty on all parts AND labor! Bring your car to us, we'll earn your trust!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
Get Directions to Aspen Auto Clinic - Union
Schedule an Appointment with Aspen Auto Clinic - Union
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (719) 235-5949
Need an appointment for today? Call the shop directly at (719) 235-5949
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