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Tuffy Auto Service Center - Clinton Township

RepairPal Certified Shop in Clinton Township

Tuffy Auto Service Center - Clinton Township

124 Verified Reviews
(586) 789-9376
19535 15 Mile Rd
Clinton Township, MI 48035 USA
"Friendly service and excellent work.."
— Sophia, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
7:00am to 3:00pm
Auto Repair Experience
  • Tom Braun, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience
Tuffy Auto Service Center - Clinton Township Reviews
124 Ratings
Displaying 1 - 15 of 121reviews
Wolfgang
06/19/18
Verified Customer
The exhaust system revision is what I needed.
Joe
06/15/18
Verified Customer
We had a fuel injector replaced. Week later drove to Florida (disney) and am currently faced with $1800 worth the repairs for a all 6 fuel injectors leaking! Not sure why all 6 including the one that was replaced are now leaking and how this happened.
Ashley
06/09/18
Verified Customer
Fast and reliable
Annette
05/23/18
Verified Customer
Love Gordy
Robin
05/14/18
Verified Customer
Great customer service. As a female you always feel like shops with rip you off since we are not sure of the problem. These guys not only were truthful but very fair with the price. Will go there for all my needs. Thanks guys
Melvalynn
05/14/18
Verified Customer
Everyone is nice and friendly. Everything is explain to you about your car. The price is good. I am very HAPPY with my repairs. The shop is very nice and clean. I would tell anyone to go there. THANK YOU VERY MUCH. HAVE a GOOD DAY AND A GOOD WEEK.
Jerry
05/11/18
Verified Customer
Service was great.
Reggie
05/05/18
Verified Customer
Nice place to do business will for sure come again
Lois
04/23/18
Verified Customer
good service
Misty
04/21/18
Verified Customer
Thanks guys
Tee
04/05/18
Verified Customer
Very fast, somewhat expensive.
Shayla
03/24/18
Verified Customer
TOM AND HIS TEAM ARE VERY PROFESSIONAL AND GETS MY CAR DONE RIGHT AND BACK IN EXCELLENT CONDITION IN A TIMELY MANNER.
Scott
03/24/18
Verified Customer
The owner and staff was professional and considerate, and spent time just 'shop-talking' when time allowed. Good business.
Lee
03/22/18
Verified Customer
Very professional service! Neil has been my mechanic for years. I've never met anyone who knows more about cars than him! I highly recommend Tuffy's!!!!
Carl
03/22/18
Verified Customer
I brought my vehicle I to have an exhaust hanger re-welded that was removed during repair performed elsewhere. This required no additional materials and literally consisted of a 1 1/2' weld bead. I made an 8am appt and the technician brought my vehicle in right away. Half hour later I looked through shop door and noticed my vehicle on the ground with the hood open. I inquired why my hood was open when the repair was on the underside of the truck and I was informed the tech was performing the standard 13-pt inspection - which I DID NOT request. The shop manager returned a short time late with the 'estimate' to weld the hanger - 1/2 hour labor @ $102/hr. They also provided me an estimate to replace my serpentine belt for $140 - 0.8 hours + $60 for the belt! This is literally a 10 minute job. Bottom line: they welded the hanger correctly but in my view, their labor times are excessive. This was their opportunity to win future business from me based on a simple job. I will be taking my business elsewhere and will NOT recommend this repair shop
RepairPal Scorecard
91
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
87
Customer Service
93
Customer Amenities
88
The Clinton Township location of Tuffy Auto Service Centers has been serving the local community for over 20 years. This RepairPal Certified shop features an experienced team dedicated to getting your vehicle fixed right the first time. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “friendly”, “professional”, and “wonderful”. Saturday business hours are available for your convenience.
Details
Message From the Shop
Tuffy Clinton Township has been servicing the Clinton area for over 20 years. In that time we are both fortunate and appreciative to have established many relationships and friendships with our customer's. From day one our goals have been the same, provide honest work, at a fair price, using quality parts. Tuffy Technicians are certified and have access to updated technical service bulletins, recalls and testing procedures to repair your vehicle properly the first time. While at the same time, not selling you items that you do not truly need. Together, with you, we have the ability to repair and maintain your vehicles as the manufacturer recommends. Our Technicians at Tuffy Clinton Township have a combined 50 years of experience and are highly qualified and certified to perform all minor and major repairs for all makes and models foreign and domestic cars and trucks. Tuffy Clinton Township will give you a full estimate for all your auto repair needs.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Tuffy Auto Service Center - Clinton Township
Would recommend to a friend
93%
Car was ready when promised
93%
Did not feel sales pressure
96%
Car was fixed correctly the first time
90%
Customer was treated respectfully
99%
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