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Tuffy Auto Service Center - Clinton Township

(586) 477-4897
99 Verified Reviews
tuffyauto@hotmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
7:00am to 3:00pm

ADDRESS

19535 15 Mile Rd
Clinton Township, MI 48035 USA

AUTO REPAIR EXPERIENCE

  • Tom Braun, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 48 Years of Car Repair Experience

Tuffy Auto Service Center - Clinton Township Reviews

OVERALL RATING

99 Verified Reviews
5 stars
(71)
4 stars
(16)
3 stars
(10)
2 stars
(0)
1 star
(2)
by - Verified Customer November 29, 2017

Only needed an oil change and an inspection but all was done professionally

by - Verified Customer November 28, 2017

Tom got my daughter car in right away for repairs. My daughter lives across state and Tom and his crew found & fixed the problem.

by - Verified Customer November 26, 2017

Very nice employees

by - Verified Customer November 17, 2017

This shop was excellent in everything they did ! Tommy took the time to explain everything to me concerning the work I had done

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by - Verified Customer November 09, 2017

Great customer service!

by - Verified Customer November 07, 2017

The guys, tom and Nick, were super friendly and happy to help. It was my first time there and I will only take my car there from now on.

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by - Verified Customer November 03, 2017

Nick was very nice and called us and explained what was happening before they started taking my car apart. Very easy going and great people.

by - Verified Customer October 23, 2017

Excellent. Tom is great guy.

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by - Verified Customer October 23, 2017

Had a 1:00pm appointment. The parts were ordered before I returned for the oil change and time in and out was about an hour. I will use them again.

by - Verified Customer October 23, 2017

They did a good job, the customer service was average but I was happy with the work they did.

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by - Verified Customer October 08, 2017

It was okay

by - Verified Customer October 01, 2017

This shop does excellent work, with great employees ill definitely be recommending Tuffy!

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by - Verified Customer September 25, 2017

I will not take my car any where else... trust is everything

by - Verified Customer September 18, 2017

Very friendly and knowledgeable staff.

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by - Verified Customer September 12, 2017

Completely transparent interactions, handled my vehicle with great care and value and even found a coupon for me to use when we settled. They are honest and professional, take your concerns and questions seriously, and appear to care more for a long term satisfied customer relationship than short term gains.

by - Verified Customer August 31, 2017

Got me in and out on Friday afternoon before the long Holiday weekend.

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by - Verified Customer August 17, 2017

Tuffy Clinton Twp. was easy to work with.

by - Verified Customer August 14, 2017

Great

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by - Verified Customer August 13, 2017

Nick, Tom, and Colin went above and beyond to make sure I was taken care of. Very pleased and would recommend to friends and family.

by - Verified Customer August 09, 2017

Took my minivan in for oil change and a check up before my vacation. They also fixed my auto lock problem. I found the techs courteous and took time to explain why the auto lock problem was more complicated than the 'fuse' problem I thought it was. The charge for the work was very reasonable. I hope they are in business for a long time.

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by - Verified Customer July 30, 2017

Nice peeps , did a good job ! Will use again

by - Verified Customer July 21, 2017

This was specialty work done on a collector car. The work product is outstanding and I will send other older car people to this shop.

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by - Verified Customer July 14, 2017

Professional service, work performed to my satisfaction and completed sooner than expected. Did not try to 'up-sell' me and saved me hundreds over the work the dealer said I needed. Will be back!

by - Verified Customer July 02, 2017

Tom is great. Very good, repeat customer satisfaction.

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by - Verified Customer June 28, 2017

They asked the right questions, found the problem and fixed it with no hassle and didn't try to sell me things I didn't need. I will return to this location when I need work done.

by - Verified Customer June 20, 2017

The car was ready as soon as humanly possible. There were a number of other needed repairs, but absolutely no pressure - just intelligent conversation and advice. I opted for a couple of minor repairs and reserved the rest, being assured of safety, etc.. The gentleman I spoke with, presumably the manager, was extremely helpful, informative and friendly. It was a great experience!

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by - Verified Customer June 19, 2017

The guys here are so nice and helpful...

by - Verified Customer June 14, 2017

My last repair resulted in having to have a price adjustment but otherwise job well done!

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by - Verified Customer June 12, 2017

I NEEDED MY CAR DONE BY TWO AND IT WAS DONE

by - Verified Customer June 08, 2017

Loved it

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by - Verified Customer May 23, 2017

I love bringing my car here, they do quality work, the shop is always clean and neat, very friendly, and I trust them.

by - Verified Customer May 21, 2017

No complaints, they did well.

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by - Verified Customer May 18, 2017

Five Star Service !! Excellent Staff !! Good Prices !! Prompt Service !!

by - Verified Customer May 11, 2017

I have been going to Tuffy for years! I just love Tom and his team! Great service and staff!

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by - Verified Customer May 08, 2017

Absolutely great service. My father has taken has vehicle here for years after his passing in October we wouldn't think of going anywhere else. They are fair and honest and we feel like family. Its hard to be female and get fair honest treatment in the automotive industry but Nick and his group have always got us back on the road and never made unnecessary or costly repairs. We recommend to all we know and we will continue to bring our vehicles to one of the few places that still know what the term customer service really means.

by - Verified Customer May 03, 2017

I think the service was very good, I have already recommended two friends.

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by - Verified Customer April 20, 2017

It was fixed n good n good service I would keep coming back!

by - Verified Customer April 06, 2017

Professional and helpful.

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by - Verified Customer April 04, 2017

Great staff and great service. My car was ready on time. I drove off happy. I will be a returning customer. The staff was friendly and informative.

by - Verified Customer March 31, 2017

Excellent!

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by - Verified Customer March 22, 2017

I WAS VERY HAPPY WITH MY SERVICE and SALESMAN TOM.

by - Verified Customer March 21, 2017

MY daughter and I were very pleased with the service and Tom, we will be back for all our work on our vehicle in the future, great shop.

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by - Verified Customer March 19, 2017

Wheel alignment...drives beautiful...great manager and very fair price.

by - Verified Customer March 17, 2017

I had to take the car back to the shop to be repaired again.

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by - Verified Customer March 13, 2017

Great experience.

by - Verified Customer March 08, 2017

Hands down the best shop around! Friendly knowledgeable staff.

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by - Verified Customer March 02, 2017

Had brakes done at a different location that is now out of biz, and brakes failed. THIS Clinton Township location honored the lifetime pads and made things right even though they didn't perform the original work. Very classy! I'm impressed.

by - Verified Customer February 26, 2017

Thanks Tom and all of you at Tuffy.

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by - Verified Customer February 23, 2017

I had repairs done on 2 cars, 1st car had pointless repairs were done which did not fix the problem. Car only needed tires, so I spent $958 on useless repairs. 2nd car repairs were decent costing me another $1200 which was somewhat satisfactory not 100%. Your guy's warranty is great but what's the point if I didn't need the repair? Next time I may go elsewhere for repairs that would be a little more honest, thanks anyway.

by - Verified Customer February 23, 2017

Due to the inspection performed they definitely did their part, however, the price was way over expensively high, $800 High to be exact. I did, however, go with the cheaper service of course due to saving money please lower the labor rates thank you and have a good day

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by - Verified Customer February 17, 2017

The Tuffy guys are superior!!!

by - Verified Customer January 29, 2017

Keep up the excellent work.

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by - Verified Customer January 20, 2017

Got me in quick and cared for me very professionally. Great crew.

by - Verified Customer January 11, 2017

Fantastic as usual. Thanks again!

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by - Verified Customer January 10, 2017

Had my Jeep Liberty fixed for the turn signals that I couldn't figure out wouldn't work for anything. Overall they did a good job with repairing my car, took longer to get back than expected is my only complaint. It took about two weeks to get my car back but apparently the part wasn't in stock at the time which probably wasn't their fault. I got updates every couple of days about what was going on with my ride. The guy Damon was really nice and informative. Car works good as new now and I'm very happy. Turn light did go out a few days later but I just need a bulb which I fixed on my own.

by - Verified Customer December 26, 2016

I believe his name his Damon or Damion. I love him, every time I come in he takes care of me and helps me out as far as direction to go. I can tell this company isn't out to just get money and stay helpful.

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by - Verified Customer December 19, 2016

The only problem was I had an appointment and it was an hour behind but it was ok.

by - Verified Customer December 13, 2016

Super fast service.

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by - Verified Customer December 09, 2016

Very nice people. Treated with respect. Fair pricing.

by - Verified Customer December 08, 2016

The staff was very friendly, courteous, and helpful however about a week after my car was 'fixed' the same problem reoccurred.

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by - Verified Customer November 28, 2016

Great experience!

by - Verified Customer November 22, 2016

In and out.

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by - Verified Customer November 22, 2016

I feel like the promised appointment was a lie to keep me there since the work wasn't started until three and a half hours later which resulted in not having my vehicle to get home.

by - Verified Customer November 22, 2016

Appreciate the service.

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by - Verified Customer November 16, 2016

Was very professional and done in a timely manner.

by - Verified Customer November 14, 2016

Everyone was very friendly and helpful. Already sent someone over to get repairs done!

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by - Verified Customer November 11, 2016

I would recommend this place to anyone looking for an honest mechanic and a fair price.

by - Verified Customer November 10, 2016

Quick. Efficient and knowledgeable.

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by - Verified Customer November 04, 2016

The staff is very friendly.

by - Verified Customer November 01, 2016

Very good. I will return.

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by - Verified Customer December 07, 2015

They are very trustworthy.

by - Verified Customer December 01, 2015

Customer service is excellent. Repairs are guaranteed. Any issues I've had have been resolved fairly and professionally. I have been a regular customer for more than 10 years. I TRUST them.

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by - Verified Customer November 27, 2015

Good people who do a good job.

by - Verified Customer November 24, 2015

Honest and good prices.

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by - Verified Customer November 23, 2015

I have a history with them of above and beyond service.

by - Verified Customer November 13, 2015

Staff is very honest, friendly and service prices are reasonable.

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by - Verified Customer November 12, 2015

Friendly service and excellent work..

by - Verified Customer November 09, 2015

The staff has always been friendly, informative and provided competitive pricing. I've used their services many times.

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by - Verified Customer November 07, 2015

They went over and above for me to be able to have the repair done.

by - Verified Customer November 07, 2015

Honest mechanics who do good work.

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by - Verified Customer November 05, 2015

The're honest people, they do good work and I can trust them.

by - Verified Customer November 03, 2015

I have been going there a long time for service.

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by - Verified Customer November 02, 2015

Tom and his staff are always wonderful to us. They squeeze us in whenever we need to be seen. Always accommodating.

by - Verified Customer October 27, 2015

They're honest and respectful. Always a good experience going in.

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by - Verified Customer October 25, 2015

The guys there are the greatest. Taking care of me AND my other family members. Going beyond expectations.

by - Verified Customer October 20, 2015

Fast and friendly service.

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by - Verified Customer October 03, 2015

I have been going here for many years and have always been treated wonderful but this past time I spent $114 and the car left in the shape it was when brought in my wife and kids ended up getting stranded 45 min away. She took it in to a shop were she was, $75 dollars later and a new coil pack runs amazing.

by September 28, 2015

The shop will give me competitive pricing.

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by - Verified Customer September 12, 2015

The owner Tom is an honest person whom I trust with my family's cars/lives.

by - Verified Customer September 10, 2015

Good service.

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by - Verified Customer August 27, 2015

Prompt, courteous, expert service. and they only repair what needs to be fixed!

by - Verified Customer August 24, 2015

They have always treated me fairly and always look to save me money.

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by - Verified Customer August 12, 2015

Satisfactory repair!

by - Verified Customer August 11, 2015

Very friendly staff, quickly handled oil change, very professional.

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by - Verified Customer August 01, 2015

Every time I've had repair work done at Tuffy, as a woman, I felt that not only did I get a fair price but I was treated with respect and courtesy. The gentleman there are not only helpful, but they actually have an interest in your well-being. They go out of their to help you at any time.

by July 24, 2015

Honest service.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
88

The Clinton Township location of Tuffy Auto Service Centers has been serving the local community for over 20 years. This RepairPal Certified shop features an experienced team dedicated to getting your vehicle fixed right the first time. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “friendly”, “professional”, and “wonderful”. Saturday business hours are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

Tuffy Clinton Township has been servicing the Clinton area for over 20 years. In that time we are both fortunate and appreciative to have established many relationships and friendships with our customer's. From day one our goals have been the same, provide honest work, at a fair price, using quality parts.
Tuffy Technicians are certified and have access to updated technical service bulletins, recalls and testing procedures to repair your vehicle properly the first time. While at the same time, not selling you items that you do not truly need. Together, with you, we have the ability to repair and maintain your vehicles as the manufacturer recommends.
Our Technicians at Tuffy Clinton Township have a combined 50 years of experience and are highly qualified and certified to perform all minor and major repairs for all makes and models foreign and domestic cars and trucks. Tuffy Clinton Township will give you a full estimate for all your auto repair needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
Get Directions to Tuffy Auto Service Center - Clinton Township