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Clayton Lube and Tune

RepairPal Certified Shop in Clayton

Clayton Lube and Tune

29 Verified Reviews
(919) 694-4322
9641 US-70 BUS
Clayton, NC 27520 USA
"Quick and professional."
— Horace, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Eric Petit, Manager
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 41 Years of Car Repair Experience
Clayton Lube and Tune Reviews
29 Ratings
Displaying 1 - 15 of 26reviews
Katie
02/05/19
Verified Customer
Great service. Front Desk Gal wasn't very friendly, but the technician/mechanic/owner (?) was very welcoming and helpful. Worked with us to decide what was a necessary repair vs. what we could put off since we're trading the car in in a few months.
Roman
12/10/18
Verified Customer
They said they had time to do my car checkup in the morning, so I brought it when they opened and waited in the lobby an hour past when they closed. They tried telling me I needed 1200$ worth of work done, and I knew I didn't. I asked them to check my brakes because they felt off, and they literally didn't even look at the front ones and only did the back ones. I told them I needed it done because I was driving through the mountains, and I had to stop to have the front brakes done asap when I was up there. The mechanic said it was obvious they hadn't even taken any of the bolts off at lube and tune or bothered to check. I'll never go back there again, and I definitely won't recommend it to anyone.
James
01/16/19
Verified Customer
Up to my last visit, I couldn't have been happier. This time I had to wait over an hour for a simple oil change and tire rotation. Problem was not their fault but someone had parked a large truck in front of the garage doors. But, I do not believe my tires were rotated since I immediately drove to Michigan where I got stuck on a small icy hill. Shouldn't have happened with a front wheel drive CR-V and properly rotated tires. Like I said, the service has been so good in the past that I am willing to overlook this time and continue as a loyal customer.
Bryan
11/07/18
Verified Customer
I do my own light duty repairs in my driveway. Because of this, I know my 17-year-old car very well. Anything I can't do myself, I trust these guys to take care of; they do good work. In those times when fixing one problem reveals another, they always clearly explain the problem and give an honest opinion of its severity. You don't have to know Mechan-lish (mechanic English) to get it, even though I speak it well. If the repair can wait, they tell me, and I appreciate that.
Muriel
01/27/19
Verified Customer
Eric and his staff did an amazing job helping me with my vehicle. They were very professional and courteous and went out of their way to help us afford all that needed to be done to my vehicle to make sure it was safe to drive with my kids in it.
Isabel
11/27/18
Verified Customer
I came to this shop to get my motorcycle inspected, which means I had to drive it there. However, it was about 30 degrees out. When I got there I was visibly shivering because I only own summer gear. They noticed that I was unbearably cold and invited me to the back where they had a portable heater so I could warm up. Very kind people.
Kenneth
11/07/18
Verified Customer
I have always had quality work done at Clayton tire. Once had an issue with tires I had purchased on internet. Clayton tire helped me get new tires. Highly recommend.
Joe
12/05/18
Verified Customer
The staff is ok, but when asking the customer questions they should let the customer know when they're finished so the customer doesn't just stand at the counter for no reason. Just say 'ok, you can have a seat and we'll call you when your car is ready'. Also, you shouldn't have 'Lube' in the name of your business if it takes more than an hour to change oil. If you want more customers, you should strive to get oil changes out within 30 minutes. The last two times it has taken almost 2 hours to get a simple oil change. Citgo Lube just down the road can do it in 20 minutes almost every time. Long waits are expected at a typical repair shop where you might leave your car and pick it up later, but not a 'lube' shop. Overall I like the people at the front desk, but I think they could do better for themselves if they focused on quicker oil changes and responding to customers while the customer is standing at the counter.
David
01/16/19
Verified Customer
Staff is helpful and always on-time with my oil change.
Joe
01/10/19
Verified Customer
It took nearly 1.5 hours for an oil change despite there was no one in front of me waiting. I was late for an appointment and lost out on an important opportunity because of it. They were not upfront about the cost. The mechanic was not very friendly at all. I won't be going to Clayton Lube & Tune again. It's a shame because they have a convenient location close to home.
Brain
12/09/18
Verified Customer
All good.
Reply from Clayton Lube and Tune
by Clayton Lube and Tune, February 27, 2019

Thank you Brain!

Horace
11/20/18
Verified Customer
Quick and professional.
Linda
12/11/18
Verified Customer
New in town and just stopped off to get information about their services. Was close to needed oil change and they fit me in right then. Service was good, staff polite and informative. I will make an appointment for the next maintenance.
Carol
01/24/19
Verified Customer
The staff was friendly, knowledgeable, and handled the experience well meeting my customer needs. Service was on target.
Pete
12/19/18
Verified Customer
Nice people, great work!
RepairPal Scorecard
95
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
100
Customer Service
89
Customer Amenities
97
Clayton Lube and Tune was established in 2014 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “professional”, “excellent”, “polite”, and “knowledgeable”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We’re committed to providing you with the highest level of service, so you’ll always choose us for your maintenance and repair needs. For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs. We may not be related, but you’ll feel like we’re family.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Clayton Lube and Tune
Would recommend to a friend
88%
Car was ready when promised
75%
Car was fixed correctly the first time
86%
Customer was treated respectfully
93%
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