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Rob's Automotive Repair

RepairPal Certified Shop in Clackamas

Rob's Automotive Repair

54 Verified Reviews
(503) 386-1629
11955 SE Hwy 212
Clackamas, OR 97015 USA
"They were professionals and got my car fixed in a timely manner."
— Katy, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Rob Hartshorn, Owner
  • Established 2004
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 70 Years of Car Repair Experience
Rob's Automotive Repair Reviews
54 Ratings
Displaying 1 - 15 of 52reviews
Cathy
05/08/19
Verified Customer
I get concerned about the initial price of diagnosing the problem. Once the problem is identified, they do a great job! I just had my radiator replaced last December. This month , my starter died and was replaced. Staff is polite and patient and professional! Thank you, Tobs Automotive!!
Bob
05/06/19
Verified Customer
Excellent service.
Chris
04/04/19
Verified Customer
The staff should be very careful about when being asked to look at A, B, C, items that it are documented and reported. I came in and asked for brakes (all) to be done, and a check engine light be fixed. When the check engine light couldn't be repaired in time, the truck came back worse. Now I couldn't put gas in the truck. Could before. Returned truck for rest of repairs, a ton of things repaired but only rear breaks done. I was told I could have other brakes done at next oil change. Uh, not what I requested, but ok. Then I received an email a few weeks later, we recommended brakes changed, come in. Huh? Seriously. Think of the customers time without a vehicle. Repeated visits to the shop to do work that should have been done in one shot is preferable.
Jim
04/29/19
Verified Customer
Good service, close to my house, made follow up appointment
Scott
04/28/19
Verified Customer
My experience with Rob's was great. From the first phone call, I felt that this was a place that I could trust and I was not disappointed.
David
04/29/19
Verified Customer
Rob s estimated 3-4 hours to complete the job. It was completed in less than 3. They made certain ordered parts were correct before starting the job. They provided honest answers to our alignment questions and then followed up to make certain we were satisfied with their work. We used their currently running discount coupon which saved a considerable amount of money.
Ramon
04/21/19
Verified Customer
The vehicle brought in was not repaired. I paid the $260 diagnosis fee, that was too high and took the vehicle home to park. Total repair cost estimate of $6,400. The fuel injector pump/drive module part cost $2,700. I found OEM part online and at the dealership for $1,750. The quote from the Wilsonville Chevrolet dealership was for $4,700. Still too expensive for me to fix.
James
04/21/19
Verified Customer
Joe at Rob's is super helpful and thorough.
Nina
04/21/19
Verified Customer
I did not have an appointment and I stopped. They were able to get my car up on a rack and tell me what was wrong with it and schedule a time to come back so it could be repaired. Fast and friendly.
Craig
04/21/19
Verified Customer
Robs is the only place I will let work on my vehicles! Always clear on what s wrong, what has to be done and quick to get the work done. Brian is a great guy and will not sell you anything you don t need!
Rick
04/18/19
Verified Customer
Brian, Rich and the crew are in the know. I trust very few people to perform work on my truck and these guys rank number one for me.
Sue
04/18/19
Verified Customer
I appreciate the advice and explanations that Brian gives to address the services which were done on my car.
Jeff
04/18/19
Verified Customer
Stellar.
Mike
04/07/19
Verified Customer
Incredible service and communication! I really appreciated the phone calls and texted reports.
Linda
04/02/19
Verified Customer
Excellent service
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
90
Tools & Equipment
97
Customer Service
89
Customer Amenities
93
Rob's Automotive Repair was established in 2004 and has been providing Clackamas and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians, one of whom is an ASE certified master. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “trustworthy”, “great”, “professional”, “friendly”, and “knowledgeable”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Full Service Clackamas Auto Repair Center. We rebuild and repair Automatic Transmissions, Manual Transmissions and Transfer cases. We also do differential, gear changes, axle repair. Computer Diagnostics. If your check engine light is on we can tell you what is wrong and what it will take to repair the problem. We do front end and four wheel alignments. We do lift kits, lowering kits, air bags, lights, trailer hitches, winches, bumpers, tires and wheels and more.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • ASA
Map
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What verified customers have to say about Rob's Automotive Repair
Would recommend to a friend
93%
Car was ready when promised
85%
Did not feel sales pressure
87%
Car was fixed correctly the first time
90%
Customer was treated respectfully
94%
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