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Honest-1 Auto Care - Fairfax

RepairPal Certified Shop in Cincinnati

Honest-1 Auto Care - Fairfax

58 Verified Reviews
(513) 612-9920
5907 Wooster Pike
Cincinnati, OH 45227 USA
"Very courteous and polite."
— Billie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • Mark Santen, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience
Honest-1 Auto Care - Fairfax Reviews
58 Ratings
Displaying 1 - 15 of 55reviews
John
05/24/19
Verified Customer
Mark and crew continue to service the automobiles of my entire family. We depend on them to keep our cars serviced and running. Most importantly, they care about their work and we trust them and know they stand behind their work.
Chris
05/24/19
Verified Customer
Understaffed. Mistakes the past two times I ve gone there.
Mark
05/23/19
Verified Customer
I had my son's Kia Rio repaired and serviced. Replaced the rear brakes, changed the oil, topped off fluids.
Amy
05/23/19
Verified Customer
Good work!
Anntonette
05/14/19
Verified Customer
It would help if the quoted price was in written form so that way there is no discrepancy if it is before tax or after tax.
William
05/13/19
Verified Customer
All good. Excellent service all round.
Douglas
05/10/19
Verified Customer
The owner completed the oil change even though he was shorthanded in the shop. He said he would get it done that day and he did. Honest 1 Auto Care has been my preferred repair shop.
Lee
05/09/19
Verified Customer
Extremely friendly, professional and prompt.
Scott
05/08/19
Verified Customer
Great service
Issac
05/06/19
Verified Customer
Always nice and honest.
Kathy
05/03/19
Verified Customer
I will return to have my car worked on again
Sigi
04/19/19
Verified Customer
Was in a bind to get some work done quickly. The shop was very busy, but they got me in and out on the same day. The price seemed fair, and the experience was very pleasant.
Dan
04/19/19
Verified Customer
Good people.
Brad
04/21/19
Verified Customer
Mark is extremely helpful in identifying the car s problem and determining the best price to complete the necessary repair(s). Highly recommend.
David
04/15/19
Verified Customer
I would highly recommend
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
93
Customer Amenities
97
The Fairfax location of Honest-1 Auto Care has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “prompt”, “knowledgeable”, “professional” and "honest". This location features a team of automotive technicians whose experience and commitment to ongoing training best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Opening fall 2017, Honest-1 Auto Care Fairfax is Mark Santen’s business ownership dream come true. After a vigorous evaluation process of businesses representing a wide range of industries, Mark soon knew Honest-1 Auto Care was the right answer. Honest-1 offered Mark an opportunity to own a business he could operate in a manner consistent with his core values and beliefs. Before opening Honest-1, Mark worked in the corporate arena for 21 years in various senior and executive level roles in the Greater Cincinnati area. Mark, a native of Cincinnati, is thrilled to have two of his brothers, Bill and Bob, as partners in the business. Both have exceptional mechanical skills and are true car aficionados. If you see a 1970 Chevelle SS or 1978 Trans Am in the lot, you know one or the other is in the shop! Honest-1 Auto Care Fairfax offers a level of service that re-defines the standard for the industry. Our technicians are ASE certified, and the tools used to test and diagnose your vehicle’s illness are of the latest in the automotive industry. We also encourage a learning environment by supporting our technicians through ongoing training in order to deliver the highest quality of service possible. Please stop by and let us take care of all your car care needs. We’re here to help! OUR SERVICES Auto A/C and Heat Repair Auto Inspections Auto Repair Auto Suspension Brake Repair Check Engine Light Differential Service Engine Repair Oil Change Radiator Repair Timing Belt Replacement Transmission repair Tune Up Service Wheel Alignment
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Honest-1 Auto Care - Fairfax
Would recommend to a friend
95%
Car was ready when promised
94%
Car was fixed correctly the first time
91%
Customer was treated respectfully
98%
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