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Honest-1 Auto Care

RepairPal Certified Shop in Cincinnati

Honest-1 Auto Care

51 Verified Reviews
(513) 612-9920
5907 Wooster Pike
Cincinnati, OH 45227 USA
"Very courteous and polite."
— Billie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • Mark Santen, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience
Honest-1 Auto Care Reviews
51 Ratings
Displaying 1 - 15 of 48reviews
Lee
05/09/19
Verified Customer
Extremely friendly, professional and prompt.
Scott
05/08/19
Verified Customer
Great service
Issac
05/06/19
Verified Customer
Always nice and honest.
Kathy
05/03/19
Verified Customer
I will return to have my car worked on again
Sigi
04/19/19
Verified Customer
Was in a bind to get some work done quickly. The shop was very busy, but they got me in and out on the same day. The price seemed fair, and the experience was very pleasant.
Dan
04/19/19
Verified Customer
Good people.
Brad
04/21/19
Verified Customer
Mark is extremely helpful in identifying the car s problem and determining the best price to complete the necessary repair(s). Highly recommend.
David
04/15/19
Verified Customer
I would highly recommend
Patty
04/04/19
Verified Customer
I have had multiple cars worked on, and every single time excellent service, friendly, truthful, they stand up to their name.
Roger
03/26/19
Verified Customer
Mark and his team are professional from the moment you walk in the door. Friendly and knowledgeable, and they live up to the name; honest.
Vicki
03/24/19
Verified Customer
Staff was courteous and professional. Quality work.
Cody
03/12/19
Verified Customer
Mark is very friendly and accommodating.
Ron
03/04/19
Verified Customer
Very friendly and welcoming staff!! The shop has got to be one of the cleanest auto mechanic shops of anywhere I have ever been!! I only had 4 new tires mounted and balanced on my truck, but Jerry got me in and out at incredible speed!! Honest-1 Auto care gave me the best price on mounting my tires & I mean they beat at least 10 places I had called by anywhere from $50 to $80 dollars !! When you already give an arm and half a leg for the tires , they sure eased the pain for installation!!
Shelley
03/01/19
Verified Customer
Always great service!
Jeanese
02/28/19
Verified Customer
Every aspect of the shop and experience was top notch! I would highly recommend anyone with any vehicle needs to go and see the guys over at honest one in Fairfax
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
93
Customer Amenities
97
The Fairfax location of Honest-1 Auto Care has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “prompt”, “knowledgeable”, “professional” and "honest". This location features a team of automotive technicians whose experience and commitment to ongoing training best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Opening fall 2017, Honest-1 Auto Care Fairfax is Mark Santen’s business ownership dream come true. After a vigorous evaluation process of businesses representing a wide range of industries, Mark soon knew Honest-1 Auto Care was the right answer. Honest-1 offered Mark an opportunity to own a business he could operate in a manner consistent with his core values and beliefs. Before opening Honest-1, Mark worked in the corporate arena for 21 years in various senior and executive level roles in the Greater Cincinnati area. Mark, a native of Cincinnati, is thrilled to have two of his brothers, Bill and Bob, as partners in the business. Both have exceptional mechanical skills and are true car aficionados. If you see a 1970 Chevelle SS or 1978 Trans Am in the lot, you know one or the other is in the shop! Honest-1 Auto Care Fairfax offers a level of service that re-defines the standard for the industry. Our technicians are ASE certified, and the tools used to test and diagnose your vehicle’s illness are of the latest in the automotive industry. We also encourage a learning environment by supporting our technicians through ongoing training in order to deliver the highest quality of service possible. Please stop by and let us take care of all your car care needs. We’re here to help! OUR SERVICES Auto A/C and Heat Repair Auto Inspections Auto Repair Auto Suspension Brake Repair Check Engine Light Differential Service Engine Repair Oil Change Radiator Repair Timing Belt Replacement Transmission repair Tune Up Service Wheel Alignment
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Honest-1 Auto Care
What verified customers have to say about Honest-1 Auto Care
Would recommend to a friend
98%
Car was ready when promised
97%
Did not feel sales pressure
100%
Car was fixed correctly the first time
95%
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