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A & T Auto Care

RepairPal Certified Shop
A & T Auto Care
104 Verified Reviews
A & T Auto Care
104 Verified Reviews
(530) 379-2072
3106 Esplanade
#100
Chico, CA 95973 USA
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Jeff Sponsler, Owner
  • Established 1996
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Certified Auto Technician
  • 29 Years of Car Repair Experience

A & T Auto Care Reviews

Overall Rating

104 Verified Reviews
5 stars
(72)
4 stars
(25)
3 stars
(2)
2 stars
(2)
1 star
(3)
by - Verified Customer May 09, 2018

Good customer service.

by - Verified Customer April 26, 2018

Nice group of folks. Shop clean waiting area clean. Parking is sometimes a challenge.

by - Verified Customer April 24, 2018

Quick inspection on a used car and they found nothing wrong it was taken care of real fast.

by - Verified Customer April 20, 2018

Jeff, Jamie, and the mechanic who's name I'm forgetting right now. Did and an excellent job and treated me with the utmost respect. They went above and beyond too by getting me an Uber to drive me back to school.

Reply from A & T Auto Care – by A and T May 02, 2018

Austin, thank you for bringing us your Subaru. Im glad we were able to get you back to school while we fixed Cooling system leak.

by - Verified Customer April 19, 2018

I came in to the shop for a Smog test to get my car registered in CA. The gentleman also shared his experience in utilizing AAA for this and, under this recommendation, I went there to register my car and had a great experience.

Reply from A & T Auto Care – by A and T May 02, 2018

Teresa
i am glad you went over to AAA like we talked about. Thank you For your business. Not only do we smog vehicles. But we are also A full service auto repair.

by - Verified Customer April 06, 2018

Love this shop. I appreciate the kind relationship i have with the owner and Jamie in such a short time.

Reply from A & T Auto Care – by A and T May 02, 2018

Jodi
We are here to help Maintain your Ford Freestar and we enjoy building relationships with our clients. Thank You for your business and we look forward to catching up with you next time

by - Verified Customer April 06, 2018

I had a great experience. Very friendly, I took my car in for an oil change, the only thing is they forgot to reset my dash afterwards so it was still saying I needed an oil change.

Reply from A & T Auto Care – by A and T May 02, 2018

Marian
Our apologies for not turning out maintenance required light after you r Lube oil and filter exchange on you Nissan Altima, we would be happy to shut it off for you whenever is convenient for you.

by - Verified Customer March 23, 2018

Really efficient and personable

by - Verified Customer March 22, 2018

Great job!

by - Verified Customer March 21, 2018

The service was great! I called and they got me in within ten minutes. They were courteous and helpful.

Reply from A & T Auto Care – by A and T May 02, 2018

Jackie i gald we were able to help you out and replace you r wiper blades on your Kia Sorento in a timely manner. Thank You For your buisness

by - Verified Customer March 20, 2018

All good.

by - Verified Customer March 15, 2018

Everything went well

by - Verified Customer February 28, 2018

This is the second time I have gone in for a minor fix and come out spending $500+.
Both trips have now totaled up to just under the value of the car.
Thus if I visit again, it'll be the last time to have it tuned up before selling.
I probably won't be back after that.

Reply from A & T Auto Care – by A and T March 22, 2018

Spencer. I am Truly sorry for your disappointment and can understand your frustration. Having an older high mileage vehicle can truly be more of an investment than the vehicle is worth. We strive to be as fair and honest as possible keeping you updated and informed through the whole process. I am willing to help you out a bit. Next oil change free of charge to you when service is due. Thank you again for you business and we hope all is well.

by - Verified Customer February 22, 2018

Price varied from my last visit only months before.

by - Verified Customer February 12, 2018

It was great. Thanks!

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer February 08, 2018

I am so glad I got my tuck serviced here. If one of my friends needs work done, this is the place to take it to! Great service and friendly atmosphere. I felt like I was taken care of at a reasonable price. Thank you!

by - Verified Customer January 31, 2018

I love this shop. They are an honest family I trust. Would highly recommend!

by - Verified Customer January 30, 2018

Good work, done quickly and got my truck back to me within a days work.

by - Verified Customer January 29, 2018

Happy with the work

by - Verified Customer January 26, 2018

The repair performed on my truck met expectations. I had to drive out of state shortly after and the truck drove smoothly. I would recommend this service shop.

by - Verified Customer January 26, 2018

I had an excellent experience as usual.

by - Verified Customer January 23, 2018

good job, but took a while longer than expected

by - Verified Customer January 19, 2018

Very friendly, courteous and professional!
Thanks

by - Verified Customer January 18, 2018

This is one of the best repair shops in Chico. Reliable, reasonable and trustworthy! I do recommend them to all my friends.

by - Verified Customer January 15, 2018

great job

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer December 11, 2017

The price was significantly higher than estimate. Work was good. Noticed a shaking of steering wheel like out of line may have been caused with work! Higher cost due to rotors probably cause by owner driving too much before fixing.

by - Verified Customer December 10, 2017

So far the engine installed is running great. Only 100 miles so far but don't foreseen problems.

by - Verified Customer December 06, 2017

Nice

by - Verified Customer November 28, 2017

I needed new brake drums on the back as the brakes were squealing and I always broke very gingerly. Since the drums were replaced, I can brake normally and there is no noise. The car was originally promised to be finished by 5:00 in the afternoon, but the shop got too busy and was not able to complete the work until the next morning. They promised then that it would be ready by 10:00 AM and it was. I was not at all inconvenienced by this. I was very pleased with the polite and professional service.

by - Verified Customer November 07, 2017

I don't have time to do that now. Thank you.

by - Verified Customer November 02, 2017

This is the only shop in town I will take any of my cars to for repairs. Toyota's, BMW's, Mercedes, Chevy, etc.

by - Verified Customer October 22, 2017

very friendly and great prices. did exactly what i needed without pressuring any other work to be done.

by - Verified Customer October 10, 2017

I always get what I need done in a prompt and professional matter. They are very courteous and efficient, without breaking the bank. Great place to have your cars worked on

by - Verified Customer October 09, 2017

Great prompt service

by - Verified Customer October 01, 2017

Was referred by a friend. They got me in right away and the work was performed in the time they advised! Nice and friendly too - thank you!

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer September 18, 2017

Satisfied customer

by - Verified Customer September 17, 2017

Very nice and friendly personel

by - Verified Customer September 14, 2017

Thank you!

by - Verified Customer September 12, 2017

By far the best car shop in town! So friendly and they do quality work!!

by - Verified Customer September 06, 2017

Tried to get an uber inspection, said my brakes were low and pulsating. Neither were true after knowing how my car brakes feel and taking a look at every brake pad to find out they were almost brand new. Waste of $25

by - Verified Customer September 04, 2017

Great service

by - Verified Customer August 24, 2017

I was very happy with the customer service and the work as well. Work was completed on my f-150 on time. I'll go back.

by - Verified Customer August 21, 2017

They took an interest in repairing my car. They were willing to cooperate with me until the intermittent problem could be verified.

by - Verified Customer August 10, 2017

Had my ac repaired and I need to return since the air is still not working.

by - Verified Customer August 09, 2017

Appreciate A&T working around my schedule to get the job done quickly and complete. Been a happy customer for over 15 years.

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer August 03, 2017

I really appreciated that they took care of my car right then, as I hadn't made an appointment. It was the sudden start of a check engine light as I was beginning a short trip into town that prompted me to come in unannounced.

by - Verified Customer July 27, 2017

good

by - Verified Customer July 26, 2017

Jeff and his staff have been working on our cars for more than 15 years! Highly recommend them!

by - Verified Customer July 24, 2017

My car was diagnosed and repaired quickly. Shop was clean, staff was friendly. I get anxious anytime I have car issues. I would definitely go back for all my car needs. Highly recommend taking your car here for any maintenance or repair.

by - Verified Customer July 23, 2017

Very professional and great customer service. Thanks!

by - Verified Customer July 18, 2017

Very professional. Great work.

by - Verified Customer July 13, 2017

Needed repair of wires in steering column and they scheduled me in the next day. I was very pleased with service and outcome. I was referred by friend.

by - Verified Customer July 06, 2017

Good Service.

by - Verified Customer July 05, 2017

Friendly shop, personable owner. Service was prompt and pleasant. I do much of my own work on my vehicles, but feel I can trust Jeff and his shop with the work that is beyond my ability or that I don't have the time for. I'll be back.

by - Verified Customer June 27, 2017

I like bringing my automobiles here. They are quick, thorough and honest.

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer June 22, 2017

So far so good, have to wait to see if system leaks.

by - Verified Customer June 20, 2017

I appreciate the service you provided for my vehicle. I enjoyed the kindness and easy to talk to staff that were very courteous. Thank you.

by - Verified Customer June 20, 2017

Front office (Jamie?) was friendly, personable, great to deal with.

by - Verified Customer June 18, 2017

Friendly. Professional. Did good work and didn't mind questions. Got work done as promised and kept me in the loop on progress. Will definitely go there for work again.

by - Verified Customer June 14, 2017

Problem misdiagnosed three times with repairs done that were not the real issue.

by - Verified Customer June 11, 2017

These guys went above and beyond what they had to do.

by - Verified Customer May 22, 2017

Jeff and Jaimie were great and easy to talk with. They also gave me a ride to pickup a rental car.

by - Verified Customer May 21, 2017

Awesome customer service.

by - Verified Customer May 15, 2017

I am looking forward to going back for other services

by - Verified Customer May 14, 2017

Everyone was friendly and informative when I had questions. They worked around my schedule and had my car fixed quickly.

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer May 11, 2017

Really happy with my whole experience with this shop. Happy to of found them on Repairpal. They installed a new Air Conditioner, new rotors and brakes on my 04' Honda Accord.
I'll be back for all my car care needs.

by - Verified Customer May 02, 2017

Service was great,outstanding. Thanks to your team for doing it correct the first time. What a treat to find your shop. Larry Lindenberg

by - Verified Customer April 27, 2017

Excellent service.

by - Verified Customer April 24, 2017

Able to diagnose the problem, which I thought was making the car unsafe to drive. Able to reassure me the car was safe to drive and did a temporary fix and ordered the piece needed to repair the car permanently..

by - Verified Customer April 18, 2017

Jamie in the office was so friendly and explained exactly what was done and answered all my questions well! My experience at A&T was excellent! I am confident that this is a shop that won't overcharge or mess up my car!

by - Verified Customer April 11, 2017

Good communication. Been going there a long time I trust them. Car is always ready when they say it's going to be.

by - Verified Customer April 09, 2017

Very satisfied with work done!

by - Verified Customer March 26, 2017

Friendly and fast service. Perhaps a little oil left on the block after oil change accounts for a burning oil odor? But I'm not sure about that.

by - Verified Customer March 16, 2017

Awesome experience. Coolant leak noticed later on a Thursday afternoon. Got the truck in and was diagnosed, parts ordered, and repaired by Friday afternoon. Couldn't believe it. A little expensive, but not by any means A&T's fault (I'll blame Ford for that one)!

by - Verified Customer March 07, 2017

very personalized service

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer February 27, 2017

Great

by - Verified Customer February 14, 2017

Great place to get your car fixed.

by - Verified Customer January 15, 2017

Thorough and honest service.

by - Verified Customer January 11, 2017

They are a local shop and everything always goes fine.

by - Verified Customer January 08, 2017

My overall experience was great, staff is friendly and knowledgeable, work was completed in a timely fashion.

by - Verified Customer January 05, 2017

My favorite shop and THE ONLY one I recommend!

by - Verified Customer January 04, 2017

They are wonderful! Very fair!

by - Verified Customer January 03, 2017

I really have only ever had smog work done. But as far as that's concerned they are competitive and do great work.

by - Verified Customer December 28, 2016

I just had a complimentary inspection done. So I don't feel able to speak in detail, but they seemed to be very good! This was my first visit.

by - Verified Customer December 22, 2016

Just a service check.

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer December 19, 2016

Fast and professional.

by - Verified Customer December 18, 2016

They are a really great shop. They never ever pressure you into repairs.

by - Verified Customer December 11, 2016

They were very helpful! We've been going here for some time and are always so pleased with the service. Jeff is the best!

by - Verified Customer November 29, 2016

They were great and everything seems to be running great since then. I would go back for sure!

by - Verified Customer November 22, 2016

These guys are great! They've worked on two of my vehicles. during my last experience, they did one of the kindest things I've ever seen from an auto shop. After many hours of troubleshooting they determined that my vehicle needed an expensive repair that was far more than I was willing to spend, as the car was old and not worth the investment. Knowing how much time they spent troubleshooting, I was more than happy to pay them a diagnostic fee but when we arrived to pick up the vehicle, they said they were not going to charge us at all. They were more than justified to charge us a diagnostic fee but they didn't, simply out of kindness. I will definitely continue bringing my vehicles to them!

by - Verified Customer November 21, 2016

Great service staff! Everyone is always very nice and so helpful.

by - Verified Customer November 21, 2016

This is where I bought my car and I am very satisfied.

by - Verified Customer November 20, 2016

I frequent this shop often and recommend them to people all the time. Their prices are very reasonable.

by - Verified Customer November 14, 2016

Jeff and Jamie are wonderful! If there were any kind of issues I wouldn't go here. They are the best in the business!

by - Verified Customer November 13, 2016

They got my car out really quick. I am actually a mechanic so I know what to look out for with auto shops. This one was incredibly impressive. There was no pressure and the cost was amazing.

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
by - Verified Customer November 09, 2016

A&T worked on my car and did an excellent job. My pickup was misfiring, and they tuned it up and got it running like a top again. Thanks!

by - Verified Customer October 27, 2016

It's been awhile since I've been in, but they gave great service. I would highly recommend them.

by - Verified Customer October 20, 2016

I love Jeff so very much! The only reason I don't want to give a good review is because then he might become too popular! Seriously though, he is the very best!!

by - Verified Customer August 07, 2016

Excellent service.

by - Verified Customer May 17, 2016

They are great.

by - Verified Customer May 09, 2016

Jeff, as always, was very helpful in clearly explaining the issues with my car and fixing the danged thing in a timely manner. He also displayed epic patience while answering my questions regarding other cars to purchase to replace my current one-- before I take it out and shoot it, drive it off a cliff or blow it up.

3 verified customers did not leave comments but provided these ratings:
by Chris
by Judy
by Justin
Schedule an Appointment with
A & T Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 379-2072(530) 379-2072

RepairPal Scorecard
94
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
100
Tools & Equipment
83
Customer Service
96
Customer Amenities
93

A & T Auto Care Inc. was established in 1996 and has been providing Chico and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “excellent”, “professional”, “helpful”, “honest”, and “wonderful”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details
Message From the Shop

The welcoming atmosphere of our auto repair shop is a reflection of our expert staff. We enjoy the technical nature of any auto repair and solving seemingly insurmountable problems. All in a day’s work for A&T Auto Care technicians. Over 40 years of experience is in our shops working to repair any issue that enters our bays. A genuine passion for automotive maintenance led all our techs to become ASE Certified, making them technicians of the highest quality.
We serve the Chico and surrounding areas.

HIGH TECH TRAINING, TOP QUALITY AUTO REPAIR
We master techs further sharpen our skills by receiving up to date training as well. The Automotive industry is always full of innovation and new technology, so the A&T Auto Care techs stay abreast of all new developments. Not only are we current with vehicle mechanics, but also with the latest diagnosis and repair tools that are introduced. You can trust us with major or minor repairs on your foreign and domestic vehicles. A&T Auto Care is a certified NAPA Care Auto Center, so recnognize the brand identity and professionalism of a national entity, while receiving the care and attention of a family member. We’re here to fix problems, and we’re waiting for you to bring us yours.

STOP BY AND ENJOY OUR COMFORTABLE WAITING AREA!
Welcoming Staff
Free Refreshments
Wi-fi
TV and Entertainment

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • NAPA

Map
Get Directions to A & T Auto Care
Schedule an Appointment with
A & T Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 379-2072(530) 379-2072
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