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Zepeda Auto Service

RepairPal Certified Shop in Chicago

Zepeda Auto Service

58 Verified Reviews
(773) 245-2786
3061 W Armitage Ave
Chicago, IL 60647 USA
"Staff was very helpful, informative, and easy to work with."
— Megan, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 2:00pm
Auto Repair Experience
  • Carlos Zepeda, Owner
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 40 Years of Car Repair Experience
Zepeda Auto Service Reviews
58 Ratings
Displaying 1 - 15 of 58reviews
Matt
11/08/18
Verified Customer
This shop is amazing! The guys are down to earth and real and know a lot about cars. The report they give you on your car is very thorough, informative and helpful. The problem with my car was fixed the next day. Couldn't rate this place high enough. Highly recommend!
Anna
10/23/18
Verified Customer
They were friendly and did not try to get me to do unnecessary stuff.
Danielle
09/21/18
Verified Customer
Nick was extremely professional and friendly. I came here for a second opinion and you now have a new regular customer.
Sarah
09/01/18
Verified Customer
Thoughtful and well-researched repairs and safety features completed during service visit.
Jonathan
08/10/18
Verified Customer
Very friendly and awesome staff. Took the time to explain everything and very helpful
Alynn
08/25/18
Verified Customer
Experience was amazing. I know nothing about cars and I m so grateful to have found a mechanic I can trust. Thank you so much!
Damon
07/20/18
Verified Customer
We have been getting our cars fixed at Zepeda for at least 4 years now and trust Carlos and David to be honest with what needs to be fixed. We also feel they proudly stand behind their work and can explain everything that has been done, which makes me happy to give them our business...my only negative is that it can take extra time to get the car back, which can be tough to make transportation arrangements.
Barbara
08/07/18
Verified Customer
Professional, knowledgeable and very friendly staff. I will recommend your services to my family and friends. Thank you!
Carly
07/25/18
Verified Customer
Everything was great - the only issue we ever had is that the person at the front desk does not pass along the necessary info. i.e. our appointment was changed to a 'walk-in' and then they only replaced one strut instead of the two we requested (the front desk guy asked if we wanted to do both and we said yes) - not a big deal as we can always come back and do the 2nd one, but it's a little strange to bother asking and then do something else. Otherwise, we are always happy with the work done and the explanations and options provided. Zepeda really cares about the customer and walks them through the process.
Kate
07/04/18
Verified Customer
Good Experience!
Carmen
07/03/18
Verified Customer
Since I had a deadline with my car due to emission test, I felt pressure by the front desk person on wanting to hurry up and fix the car.
Francis
06/29/18
Verified Customer
Excellent, trustworthy service. Good explanation of issues and appropriate suggestions made for the better of my vehicle.
George
06/01/18
Verified Customer
The summary provided of other suggested repairs was wonderful, and at no cost! I tell all my friends to take their vehicles here.
Christine
06/19/18
Verified Customer
Everyone was very friendly and helpful explaining what was wrong and what needed to be done.
Nick
06/12/18
Verified Customer
Always friendly and offers great costumer service!
Schedule an Appointment with Zepeda Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (773) 245-2786
Need an appointment for today? Call the shop directly at (773) 245-2786
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
89
Customer Amenities
98
Zepeda Auto Service was established in 1989 and has been providing the Chicago area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “excellent”, “courteous”, and “great”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Zepeda Auto Repair has been servicing the Chicagoland area since 1989. We provide a quality service that gives you peace of mind. Keeping in pace with today's constantly-evolving automotive technology requires the best resources available and Zepeda Auto Repair personnel stay updated with all the latest factory bulletins, ensuring your vehicle receives the most advanced care. When you take your vehicle for service or repairs to any "dealership", many a times a lot gets lost in the translation and the repair items you requested are sometimes overlooked. The service advisor that writes your ticket relays the message to the dispatcher, which in turn relays it to the shop foreman and ultimately to the technician working on your car. At Zepeda Auto Repair every item you request gets our complete attention at every phase of the estimate or repair, nothing gets lost in the translation and you deal directly with our professional staff every step of the way.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Military Discount
  • Open Saturday
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
Get Directions to Zepeda Auto Service
Schedule an Appointment with Zepeda Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (773) 245-2786
Need an appointment for today? Call the shop directly at (773) 245-2786
What verified customers have to say about Zepeda Auto Service
Would recommend to a friend
94%
Car was ready when promised
88%
Did not feel sales pressure
94%
Car was fixed correctly the first time
94%
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