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Zepeda Auto Service

(773) 570-9742
36 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-W
8:00am to 6:00pm
Th
8:00am to 5:00pm
F
8:00am to 6:00pm
S
8:00am to 1:00pm

ADDRESS

3061 W Armitage Ave
Chicago, IL 60647 USA

AUTO REPAIR EXPERIENCE

  • Carlos Zepeda, Owner
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 40 Years of Car Repair Experience

Zepeda Auto Service Reviews

OVERALL RATING

36 Verified Reviews
5 stars
(24)
4 stars
(8)
3 stars
(1)
2 stars
(2)
1 star
(1)
by - Verified Customer January 07, 2018

great job

by - Verified Customer December 27, 2017

Carlos is an excellent employee. Him and his team always do good job!

by - Verified Customer December 20, 2017

A great shop! Very fair technicians, very thorough communication.

by - Verified Customer November 24, 2017

Thanks

by - Verified Customer November 21, 2017

great experience, hard working and honest

by - Verified Customer November 14, 2017

They were very thorough with the explination of the repairs and were very calm and kind with their explinations wheather I was in the shop or on the phone

by - Verified Customer October 20, 2017

Great!

by - Verified Customer October 19, 2017

Honest, clean and friendly.

by - Verified Customer October 15, 2017

I've been going there for several years now. I have told several people about it already. The other day I saw my friend in the shop! I recommend them all the time.

by - Verified Customer October 06, 2017

Everyone was friendly and courteous. They met me on a Saturday, and my car was ready that same day. All the people I talked with who had the same repairs said the pricing was similar.

by - Verified Customer October 04, 2017

They are a great shop!

by - Verified Customer October 03, 2017

They are the best shop! I've been going there for years. I like that they tell you what needs to be done now and what repairs can wait. I've already told people about the shop.

by - Verified Customer October 03, 2017

i have been going there for 3 years, I like them but I feel that they are too busy and they cannot address all the needs of the customer like they should.

by - Verified Customer October 02, 2017

It was my 1st visit to the shop and everything went as expected. I would recommend them to other people.

by - Verified Customer October 01, 2017

I just moved to the area and my sister told me about the shop. They did what I asked and checked out everything else.

by - Verified Customer September 26, 2017

They did great! I did have to go back but, it was no fault of their own. They explained things well and were through.

by - Verified Customer September 26, 2017

They did a great job on my brakes. I live just down the street. They had the work done ahead of time, and they are friendly.

by - Verified Customer September 26, 2017

Very experienced mechanics, completely honest and intelligent people. The work is excellent and you won't find yourself bringing your car back again and again. I certainly have found myself excellent mechanics and will definitely stay with them. My only concern was that the work took a little longer than I wanted, but it was worth the wait.

by - Verified Customer September 24, 2017

I found the shop on Google. They were great and I will be going back. They are nice, they were quick and it was painless!

by - Verified Customer September 22, 2017

I love Zepeda! They are excellent, very friendly, they are good at explaining the service that needs to be done.

by - Verified Customer September 13, 2017

They kept their word on the warranty.

by - Verified Customer September 08, 2017

They gave me a very detailed explanation on everything they could find that was a potential maintenance or repair issue on my vehicle.

by - Verified Customer August 22, 2017

Staff was very helpful, informative, and easy to work with.

by - Verified Customer August 18, 2017

They kept me well-informed and let me have control over what they did and didn't do, and I felt like I was treated fairly.

by - Verified Customer August 15, 2017

Excellent service, reasonable pricing.

by - Verified Customer August 14, 2017

Kind and informative.

by - Verified Customer August 08, 2017

Super friendly, patient and efficient.

by - Verified Customer July 21, 2017

The guys are thorough and fair.

by - Verified Customer July 20, 2017

Great work, and reasonably priced. Extremely compassionate customer service. Only complaint is that sometimes their time estimates are inaccurate, and they fall behind on giving you updates on the work--you really have to keep calling to stay informed on the status of your vehicle. Other than this minor issue, I have been very happy with the service.

by - Verified Customer July 14, 2017

Great honest guys.

by - Verified Customer July 11, 2017

Good guys but overpriced.

by - Verified Customer June 19, 2017

They were very friendly and they got the job done, but I did some research on the pricing after I had the work done and it seemed a lot more expensive than other places.

by - Verified Customer June 05, 2017

At first glance everything seemed up-to-par with a normal auto shop, but in retrospect, I feel like I got screwed here. The work that was necessary for my car was removing the heat shield and then patching a tire. The cost for removing the heat shield was $75, which seems pretty ridiculous to me considering it was simply the act of ripping the shield off, not replacing it. As for the tire patch, I was happy and confident that this was going to fix a slow leak issue that I had on the tire, but 3 weeks later the leaking continued, therefore letting me know that the patch was incorrect or ineffective. The combination of the high-priced removal and the failed tire repair will keep me from coming back to Zepeda.

by - Verified Customer May 04, 2017

The best shop I have been too. Great service, fairly-priced. They even shot over one frigid morning to help me unlock my frozen steering wheel. The only reason I am 9 out of 10 is because I wish the hours were extended a bit. But I also know that ensures quality work.

by - Verified Customer May 04, 2017

I think they charged too much for replacing a light bulb in rear of car.

by - Verified Customer April 27, 2017

Super friendly employees and phenomenal customer service.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
98

Zepeda Auto Service was established in 1989 and has been providing the Chicago area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “excellent”, “courteous”, and “great”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • TECH-NET

MESSAGE FROM THE SHOP

Zepeda Auto Repair has been servicing the Chicagoland area since 1989. We provide a quality service that gives you peace of mind.
Keeping in pace with today's constantly-evolving automotive technology requires the best resources available and Zepeda Auto Repair personnel stay updated with all the latest factory bulletins, ensuring your vehicle receives the most advanced care.
When you take your vehicle for service or repairs to any "dealership", many a times a lot gets lost in the translation and the repair items you requested are sometimes overlooked. The service advisor that writes your ticket relays the message to the dispatcher, which in turn relays it to the shop foreman and ultimately to the technician working on your car. At Zepeda Auto Repair every item you request gets our complete attention at every phase of the estimate or repair, nothing gets lost in the translation and you deal directly with our professional staff every step of the way.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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