Nortown Automotive

RepairPal Certified Shop in Chicago

Nortown Automotive

15 Verified Reviews
(773) 839-3341
1311 West North Ave
Chicago, IL 60642 USA
"Excellent service and treatment!"
— Dustin, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • James Bielarz, Owner
  • Established 1978
  • 5 Auto Repair Mechanics on Staff
  • 121 Years of Car Repair Experience
Nortown Automotive Reviews
15 Ratings
5
(14)
4
(0)
3
(0)
2
(0)
1
(1)
Dustin
06/16/19
Verified Customer
Excellent service and treatment!
Alan
06/18/19
Verified Customer
Awesome.
Norm
02/27/19
Verified Customer
Nortown Automotive does an excellent job every time I need a fix on my car.
Frank
03/18/19
Verified Customer
Very professional and quick.
Paula
01/16/19
Verified Customer
Very friendly, knowledgeable, very helpful.
Mike
06/19/19
Verified Customer
The fact is, my car is 24 years old. It is a luxury to own a highly complicated German automobile of this vintage. If I did not have Nortown Automotive and their expertise I would not even contemplate owning this car. Thank you Nortown.
Carl
05/07/19
Verified Customer
Polite and friendly staff. Made me feel my auto was the most important issue they were dealing with.
Karl
06/28/19
Verified Customer
Great work.
Jennifer
06/27/19
Verified Customer
I have an older vehicle with low mileage that I use mostly to go on trips. The staff at Nortown always keeps my vehicle in great running shape, recommending necessary preventative work and fixing the crazy (I had a rat chew wires over the winter). Jimmy always takes the time to explain the quote and answer questions and the work is top notch. This is a quality shop, run by good people - highly recommend.
Michael
03/19/19
Verified Customer
Always prompt first class honest service.
Susan
01/02/19
Verified Customer
Very professional, reliable and makes sure car is safe before leaving.
Anne
03/24/19
Verified Customer
Outstanding, both the service and the people!
Maggie
06/05/19
Verified Customer
The staff at Nortown Automotive are very professional, knowledgeable and honest. If the staff member with whom you are working does not believe that you need a particular service, he will tell you so -- this honesty is important to me because Nortown does not want me to spend money on products & services I don't need. The end result is always great!
Megan
06/25/19
Verified Customer
Everyone at Nortown is always top notch.
Dena
06/16/19
Verified Customer
My car had the incorrect tire installed when I had a punctured tire. My low-pressure sensor continued going off. I was told I needed Audi original tires to fix the issue. I had to get another tire at another location.
RepairPal Scorecard
93
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
100
Customer Service
91
Customer Amenities
96
Nortown Automotive was established in 1978 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features a team of very experienced, trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. Repairs performed here can range from minor and major mechanical repairs, to tires and wheel alignment, to state smog inspections, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “reliable”, “friendly”, and “knowledgable”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Nortown Automotive provides repair and maintenance solutions for all makes and models of cars and light-duty trucks. We take pride in our family-friendly service, the quality of our work, and our attention to detail that is second to none. Whether you have a classic car or the latest hybrid vehicle, our team can professionally handle any auto repair job. We serve clients in Chicago and surrounding areas. All of our technicians are certified by the National Institute for Automotive Service Excellence (ASE), and we have more than 100 years of combined experience in the industry. Our staff is equipped with the requisite knowledge and skills to work on all types of cars, ranging from classic roadsters to modern and exotic vehicles. We also customize cars, trucks, hybrids, and vans. Because of our commitment to providing excellent automotive maintenance services, we were recognized in the ARCA Championship Awards.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Nortown Automotive
What verified customers have to say about Nortown Automotive
Would recommend to a friend
94%
Car was ready when promised
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
93%
Customer was treated respectfully
93%
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