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Hollywood Auto Parts & Service

RepairPal Certified Shop in Chicago

Hollywood Auto Parts & Service

257 Verified Reviews
(773) 570-1962
5656 N Western
Chicago, IL 60659 USA
"Excellent service, very reasonable pricing, and trust with the entire crew at Hollywood Auto."
— Jack, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Joe Guliana, Owner
  • Established 1973
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience
Hollywood Auto Parts & Service Reviews
257 Ratings
Displaying 1 - 15 of 250reviews
Barbra
07/24/19
Verified Customer
Excellent customer service as well as high skills of the professional staff.
Heather
07/18/19
Verified Customer
Good Clean Shop, well organized.
Tynea
07/17/19
Verified Customer
Great service always!!!
Thomas
07/09/19
Verified Customer
nice guys
John
07/12/19
Verified Customer
Friendly staff with quick, reliable service and repairs. They have worked on my previous high mileage vehicle before and always did an outstanding job. I highly recommend them.
Rachel
07/10/19
Verified Customer
I ve brought my car to Hollywood a few times now. Each time, they have explained what they are doing, and I have been given a quote prior to the work being done.
Rich
07/08/19
Verified Customer
Fast, friendly, fair service.
Kristin
06/27/19
Verified Customer
I was referred to this shop by a close friend. I was treated well and my car's AC was repaired effectively and in a timely manner. I will likely return for future repairs.
Rachel
06/27/19
Verified Customer
Ultimately happy with the results. Had a moment where things weren't great. Came in on a Friday to figure out what was making my engine squeak. Explained it was an alternator and they had to order the part. I returned a week later as told. Dropped my car off. But after the time suggested, I still didn't get a call. So I walked back to check in. Turns out the part they ordered was not the right one. I understand this happens but why no one decided to call me right away when they determined this, I don't understand. Luckily, they realized I was pretty peeved and they worked to get the right one within the next 30 minutes. It might have been rushed since my car still squeaked after I left. But I brought it back the next day and they fixed it without charge. Lots of ups and downs but ultimately my car is fixed. It just took a bit longer than originally anticipated.
Erna
06/25/19
Verified Customer
Excellent work done by workers who care about their customers.
Sonia
06/27/19
Verified Customer
Staff us friendly and the waiting area is always clean
Mordechai
06/06/19
Verified Customer
very good and professional service, always on time.
Morufat
06/24/19
Verified Customer
Honest, polite and helpful
Gigi
06/20/19
Verified Customer
The always friendly and helpful staff at Hollywood Auto Parts & Service make bringing in your car a joy! There's a happy congenial vibe at Hollywood and you always feel like you're in the company of old friends. They are efficient and honest and I am always happy and satisfied with their service. I'm a customer for life!
Mark
06/18/19
Verified Customer
Awesome service! Thank you!
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
92
Customer Amenities
95
Hollywood Auto Parts and Service was established in 1973. This repair facility has been providing the Chicago community with high quality automotive repairs ever since. This was confirmed in our unbiased review of their most recent customers who describe this team as competent, trustworthy, top notch, and kind. The crew at this RepairPal Certified location combines for over 121 years of experience, with average being over 25 years per person! But they don't just rely on their experience, they continue to attend the ongoing training that it takes to keep up to date on the latest technology. This training, coupled with some of the best automotive tools and computer diagnostic equipment make Hollywood Parts and Service a great place for a wide range of repairs. These repairs range from tires and wheel alignment, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, rental vehicles, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
We started business here in Chicago in 1974. We stand behind our outstanding quality and customer service to our customers.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to Hollywood Auto Parts & Service
What verified customers have to say about Hollywood Auto Parts & Service
Would recommend to a friend
96%
Car was ready when promised
98%
Did not feel sales pressure
99%
Car was fixed correctly the first time
97%
Customer was treated respectfully
98%
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