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E & J Auto Service

RepairPal Certified Shop in Chicago

E & J Auto Service

326 Verified Reviews
(773) 974-1972
5738 W Irving Park Rd
Chicago, IL 60634 USA
"Professional courtesy and excellent customer service."
— Avreliano, a Verified Customer
Hours
Su
Closed
M-Th
7:30am to 5:30pm
F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • John Losch, Owner
  • Established 1946
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 69 Years of Car Repair Experience
E & J Auto Service Reviews
326 Ratings
Displaying 1 - 15 of 318reviews
Hank
12/04/18
Verified Customer
Friendly, informative, efficient, and honest are all adjectives that apply. I have used E&J for years and would not go anywhere else, as I know I can trust them to do good work and give good advice.
Dave
11/28/18
Verified Customer
I love the guys at E&J! They do a great job and I appreciate how they always let me know which work needs to be done now and what can wait. E&J is my go-to place for any auto service!
Cindy
11/27/18
Verified Customer
They were able to put in a new battery last min. Great service
Danny
11/27/18
Verified Customer
I have always been satisfied with the service however I feel the price is on the high end. Maybe offer discount coupons so that customers feel like we are getting a break every now and then.
Olisa
11/11/18
Verified Customer
I actually took my car in twice. The first time the work was done far better than I expected. When I got my invoice, Alex was sure to add the fact that more work would need to be done. When I had to take my vehicle back for repairs, I was at ease because I knew they would take care of my vehicle. I've had my truck for almost 7 years, never drove him out of town but I just got back from Virginia this morning, we drove through that blizzard. I could cry right now. I'm filled with so much joy. These guys were able to do what my dealership failed to do in 6+ years, which is take care of my investment so that it takes care of me. It was great quality work and very affordable! I will never trust anyone else with the care of my cars, ESPECIALLY THIS ONE! He (my truck) handled that 2100 mile drive through the Eastern States like a champ and I'm elated. If there's work needing to be on your vehicle(s), these are your guys. I was given information on routine maintenance required and tips on upkeep to enhance my vehicles performance for years to come. Alex was awesome. The team of mechanics and the quality of their work, is nothing short of amazing. If you need work done, this is your team!
Vladislav
11/12/18
Verified Customer
Fair price, good staff, everything is on time. Highly recommended!
Gary
11/14/18
Verified Customer
Although I had to bring my car back for repairs the service was great and I appreciated the shop checking on what was covered by the dealer.
Charlie
11/19/18
Verified Customer
I always use E&J, John and the staff there are great. Fair prices and prompt service work.
Maureen
11/20/18
Verified Customer
Always a good experience! Everyone is friendly and helpful.
Sister Patricia
11/15/18
Verified Customer
The work was done on time even though there were many cars being worked on.
Noel
11/12/18
Verified Customer
Although the abrupt engine shutdowns were corrected, now I have an acceleration problem. So I paid for handsomely for one thing, & now have to pay for another. Not to mention the excess gas I'm paying for in the interim. Lastly, I was told, at least the car doesn't shut down anymore .
Stacey
11/09/18
Verified Customer
The man who took care of me was great. Very nice and answered my questions. He got my car back to me in a timely manner and was very helpful.
Bob
10/26/18
Verified Customer
The new shop is nice
Chloe
10/23/18
Verified Customer
It was quick and correct!
Julie
10/24/18
Verified Customer
I'll be back! I love this place!
Schedule an Appointment with E & J Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (773) 974-1972
Need an appointment for today? Call the shop directly at (773) 974-1972
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
97
Customer Service
98
Customer Amenities
93
E&J Auto Service was established way back in 1964 and has been proudly providing the Chicago area with quality auto repairs ever since. This shop features a very experienced, well trained and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. As well as a heated and Air conditioned waiting room for our customers. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “courteous”, “helpful”, and "dependable". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Repair Process We are an ASE Certified shop employing only ASE Master Certified Technicians and ASE Certified service consultants. We pride ourselves in offering top notch service and decades of experience to make sure your car is fixed right the first time- at a fair price. Before any repairs are begun, we will take the time to get to know YOU. We work with you to find out your needs and concerns for your vehicle. Then, we perform a thorough diagnosis of your vehicle and check all possible causes for your vehicle’s particular concern to determine exactly what needs to be done to meet your repair need. At that point, we provide you with a full detailed estimate of all the parts and labor required to perform a quality repair that you can rely on. This allows you to know exactly what the condition of your vehicle is, and what your repair options are. We then leave the decision to proceed with the repair up to you -without high pressure sales tactics. With your approval, we procee
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
  • NAPA
Questions Answered by E & J Auto Service
I Changed My Alternator & Battery Now My Radio Dosnt Come On What Should I Do ? The Fuses Are Good Do The Radio Has A Fuse In It ? on 2002 Infiniti I35
Hello this is Alex from E&J Auto Service by any chance does this car have 2 fuses for radio you might want to check that first and if there's no second fuse you might have to bring it in to get checked out let me know if that works
What Would Be The Cost To Replace A Missing Heat Sheilding Over The Rear Brake? on 2007 Volvo S60
Hello This Is Alex From E&J Auto Service When Can You Bring The Vehicle To Look At It
Having Problems With My Mustang Please Help!!!! on 2002 Ford Mustang
Hi this is Alex from E&J we can look at the car today when would you like to drop it off my phone number is (773)725-9414 we are open from 7:30 am to 5:30 pm mon-fri
When I Run The Ac It Smells Like A Crayon Is Melting. Any Idea Why? on 2013 Chevrolet Impala
There are many possible causes for odors from your vehicle's climate control system. The first thing to check is if the cabin air filter has been changed at proper intervals and to make sure you continue to change the filter on a regular scheduled basis. This filter catches pollen, dust, and other particulate debris that is in the air as it circulates through the climate control system. If the filter has been allowed to become over-saturated with debris, mold, mildew and other nasty stuff can form and spread throughout the duct-work of the entire system. If this has happened, then a service will need to be performed to clean the internal duct work of the climate control system. Obviously, there can be other external causes for your odor, such as something under the hood of the vehicle causing the odor and the odor transferring to the interior of the vehicle. Our shop would be happy to diagnose your vehicle to determine the exact cause of the odor and recommend the correct repair.
Does Anyone Else Have Problems With The Front Seats In The Cr V? on 2007 Honda CR-V
One of the most important factors to consider when purchasing a vehicle is the way the interior of the vehicle feels to you. Since all people have different body shapes and sizes, what is comfortable for one person may not be comfortable for another. However, once you have purchased a vehicle and then later found that the seats are not comfortable to you, the seats of a vehicle cannot be changed without extraordinary measures, especially since they are designed to work with seatbelts, air bags and other supplemental restraint system safety devices of the vehicle. At this point, you will most likely have to experiment with different types of bolsters, pillows, etc. However, please use caution when placing extra cushions on your seat that they do not interfere with the proper deployment of any seat mounted or side impact air bags during a collision.
What Will Make My Car Cut Out Only When You Accelerate Quickly on 1995 Geo Prizm
This is Joe from E&J Auto Service. We are a RepairPal certified shop. It sounds like you have a fairly complex diagnostic issue that needs to be resolved. The good news is, my team has all of the necessary tools, equipment and knowledge to properly diagnose your acceleration concern. We just need you to bring your vehicle to our shop, and authorize us to perform the necessary diagnostic testing to determine the exact root cause of your problem. I have an appointment available as soon as tomorrow for you to leave your vehicle with us. Let me know if you'd like my help!
Why Is My Car Making Noise? on 2008 Mazda Mazda3
This is Joe from E&J Auto Service. I am able to help you determine what is causing the abnormal noise from your Mazda3. The first step in figuring out what is causing the noise is to have my ASE certified technicians test drive the vehicle to listen for the noise. After that, we would raise your car on a hoist and inspect all the components of your vehicle to determine the exact source of the noise. After we know exactly which of the hundreds of possible faulty parts needs attention, we will provide you with an exact quote of what it would cost to perform the necessary repair. If you choose to have us to perform the repair, we will provide you with a 24 month/24,000 mile warranty on that repair. Call me at 773-725-9414, and we'll set up a time to do this for you.
What Is Wrong With My Car, I Hear A Noise In Front?
on 2008 Mazda Mazda3
This is Joe from E&J Auto Service. I am able to help you determine what is causing the abnormal noise from the front of your Mazda3. The first step in figuring out what is causing the noise is to have my ASE certified technicians test drive the vehicle to listen for the noise. After that, we would raise your car on a hoist and inspect all the steering, suspension, undercarriage, and chassis components to determine the exact source of the noise. After we know exactly which of the hundreds of possible faulty parts needs attention, we will provide you with a to-the-penny quote of exactly what it would cost to perform the necessary repair. If you would like us to perform the repair, we will provide you with a 24month/24,000 mile warranty on that repair. Call me at 773-725-9414, and we'll set up a time to do this for you.
2014 Jeep Patriot Won't Accelerate While In Drive. on 2014 Jeep Patriot
There are many possibilities as to why your Jeep will not accelerate. First we would need to determine if the engine is revving up when you press the accelerator. Once we know that, we can then narrow down the possibilities of components that need to be tested. We at E&J Auto Service have all the equipment and knowledge necessary to determine the exact cause of your vehicle's concern. Please call me at 773-725-9414 and I can help you arrange getting your vehicle to our shop to figure out exactly what you need.
I've Changed The Timing Belt And The Crank Sensor, But The Truck Won't Start. on 2004 Kia Sorento
It sounds like you possibly have the timing of the engine incorrectly set. I would need some more information about your concern to answer your question with absolute certainty. If you would be willing to bring the vehicle to our shop, I could have my ASE Master Certified technician diagnose your vehicle to determine the exact cause of your vehicle not starting. Give us a call at 773-725-9414 and we can further explain how we can help you.
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Schedule an Appointment with E & J Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (773) 974-1972
Need an appointment for today? Call the shop directly at (773) 974-1972
What verified customers have to say about E & J Auto Service
Would recommend to a friend
96%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
98%
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