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Automotive Authority

RepairPal Certified Shop in Chesapeake

Automotive Authority

191 Verified Reviews
(757) 394-8424
3934 Holland Blvd
Ste C
Chesapeake, VA 23323 USA
"The employees make you feel at home, very attentive and get the job done in a timely manner."
— Taylor, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Stephen Bergen, Owner
  • Established 2004
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 69 Years of Car Repair Experience
Automotive Authority Reviews
191 Ratings
Displaying 1 - 15 of 187reviews
Kenneth
08/25/19
Verified Customer
They did everything that I needed done in a timely fashion.
Terrie
08/13/19
Verified Customer
The staff is always friendly and helpful. The work is always done in a timely manner, with a good price and quality work.
Ghiadyn
08/14/19
Verified Customer
The staff is amazing. Kelly always greets me with a smile!
Alexander
08/08/19
Verified Customer
Staff is super helpful, friendly, and helpful they got my car ready super fast.
Digna
08/06/19
Verified Customer
Thank you for recommending the Restaurant down the Road! It was Great!
Paul
07/22/19
Verified Customer
The team there was quick to take care of my care and no appointment was needed at the time. The staff is nice as well
Angela
06/30/19
Verified Customer
Excellent!!!
Elvin
06/10/19
Verified Customer
Everything was done well in a reasonable amount of time. I would have liked more of an explanation on what was done with a particular aspect of the job. I didn't think to ask until after I left.
Robin
06/24/19
Verified Customer
Steve and Kelly are so kind and I never leave feeling unsatisfied.
David Or Amber
06/24/19
Verified Customer
I have been using these guys for a few years now for state inspection of all my vehicles. Never had a problem. Nice people, good work.
Dwight
06/10/19
Verified Customer
Love the staff. Great job on the repair. We'll see you soon
Pamela
06/11/19
Verified Customer
The staff is very friendly. They are reliable, reasonably priced and do great work. I highly recommend. Time and again they have come through for me diagnosing a problem or fitting me into the schedule.
Aaron
04/29/19
Verified Customer
Keep up the good work!
Harrold
05/09/19
Verified Customer
Good work, job well done. I would go back if I need too
Kristina
04/21/19
Verified Customer
To get an inspection for my vehicle
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
93
Customer Service
95
Customer Amenities
93
Automotive Authority has been serving the community of Chesapeake and the surrounding area since 2004. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this shop as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24 month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 14 years, Automotive Authority has provided motorists in the Chesapeake, VA 23323 area with comprehensive auto repair services that include Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • TECH-NET
Map
Get Directions to Automotive Authority
What verified customers have to say about Automotive Authority
Would recommend to a friend
96%
Car was ready when promised
99%
Did not feel sales pressure
98%
Car was fixed correctly the first time
97%
Customer was treated respectfully
98%
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