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Automotive Authority

RepairPal Certified Shop in Chesapeake

Automotive Authority

151 Verified Reviews
(757) 394-8424
3934 Holland Blvd
Ste C
Chesapeake, VA 23323 USA
"The employees make you feel at home, very attentive and get the job done in a timely manner."
— Taylor, a Verified Customer
Hours
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Stephen Bergen, Owner
  • Established 2004
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 69 Years of Car Repair Experience
Automotive Authority Reviews
151 Ratings
Displaying 1 - 15 of 149reviews
10/01/18
State Inspection, didn't take all day like some places. Couple hrs and it was done.
09/12/18
Automotive authority did a great job at getting me in quick and getting the job done right the first time.
08/28/18
Did a vehicle inspection
08/17/18
I've always been pleased with the quality of service I get here, that's why I returned when I moved back from Williamsburg.
08/17/18
Nice, professional and courteous staff.
07/26/18
Friendly customer service, poitive attitudes. Nice facility.
07/20/18
Excellent work, and done in a very timely manner.
07/24/18
Great work.
07/17/18
I went for an inspection and it failed. They didn't explain exactly what was wrong and what I needed to do to fix it. They were rushing me out the door because they were closing in 30 minutes and all the mechanics were leaving. I felt like they took my money and wanted me to leave.
07/10/18
The repair was done fast, and the price I paid was actually cheaper than the price they estimated.
06/08/18
I have been a customer of AA for several years. I trust their expertise and appreciate their professionalism.
06/05/18
You all did a great job fixing my jeep and I appreciate it' as well.My only thing was some people told me I over paid for that job.i told them sometime you have to pay the price if you want to get it done right.So thanks for fixing it and how much is it to get a inspection sticker done?
05/29/18
Nothing more to be said
05/25/18
Kelly and Steve are always very friendly and helpful. I have a customer for several years now and have great trust in their work.
05/22/18
Steve went above and beyond any normal shop and found obsolete parts for my old pick up truck I highly recommend them to anyone!!!
Schedule an Appointment with Automotive Authority
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 394-8424
Need an appointment for today? Call the shop directly at (757) 394-8424
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
93
Customer Service
95
Customer Amenities
93
Automotive Authority has been serving the community of Chesapeake and the surrounding area since 2004. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this shop as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24 month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 14 years, Automotive Authority has provided motorists in the Chesapeake, VA 23323 area with comprehensive auto repair services that include Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • TECH-NET
Map
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Schedule an Appointment with Automotive Authority
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 394-8424
Need an appointment for today? Call the shop directly at (757) 394-8424
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