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Automotive Authority

RepairPal Certified Shop in Chesapeake

Automotive Authority

160 Verified Reviews
(757) 394-8424
3934 Holland Blvd
Ste C
Chesapeake, VA 23323 USA
"The employees make you feel at home, very attentive and get the job done in a timely manner."
— Taylor, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Stephen Bergen, Owner
  • Established 2004
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 69 Years of Car Repair Experience
Automotive Authority Reviews
160 Ratings
Displaying 1 - 15 of 158reviews
Jay
01/03/19
Verified Customer
Just really good people
Ron
12/25/18
Verified Customer
Staff is honest, courteous, and professional, and they never pressure you into doing additional work. Best auto shop in Chesapeake.
Maize
11/13/18
Verified Customer
Came for a state inspection. The owner and his wife are so friendly. I was in and out!
Graig
11/14/18
Verified Customer
Professional and delivered on their estimate.
Watson
11/01/18
Verified Customer
Friendly and trustworthy.
Naomi
11/01/18
Verified Customer
Complete satisfaction.
Chris
10/30/18
Verified Customer
Went in on the last day of the month for a state inspection and they fit me in. Would go back for repairs in the future from this shop based on my experience
Chris
10/22/18
Verified Customer
I cannot write a glowing enough review to reflect the outstanding service I have received. The work is of the highest quality but more than that the customer service is some of the best I have ever experienced. From my first call to them, Mandy and Steve have made me feel like we've known each other for years. I could not be happier and will take my vehicle no where else.
Ashley
10/15/18
Verified Customer
Enjoyed my experience with you all, will be coming back in for more repairs. Thank you.
Samuel
10/01/18
Verified Customer
State Inspection, didn't take all day like some places. Couple hrs and it was done.
Jeremy
09/12/18
Verified Customer
Automotive authority did a great job at getting me in quick and getting the job done right the first time.
Jamaine
08/28/18
Verified Customer
Did a vehicle inspection
Megan
08/17/18
Verified Customer
I've always been pleased with the quality of service I get here, that's why I returned when I moved back from Williamsburg.
Steve
08/17/18
Verified Customer
Nice, professional and courteous staff.
Nicholas
07/26/18
Verified Customer
Friendly customer service, poitive attitudes. Nice facility.
Schedule an Appointment with Automotive Authority
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 394-8424
Need an appointment for today? Call the shop directly at (757) 394-8424
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
93
Customer Service
95
Customer Amenities
93
Automotive Authority has been serving the community of Chesapeake and the surrounding area since 2004. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this shop as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24 month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 14 years, Automotive Authority has provided motorists in the Chesapeake, VA 23323 area with comprehensive auto repair services that include Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • TECH-NET
Map
Get Directions to Automotive Authority
Schedule an Appointment with Automotive Authority
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 394-8424
Need an appointment for today? Call the shop directly at (757) 394-8424
What verified customers have to say about Automotive Authority
Would recommend to a friend
98%
Car was ready when promised
100%
Did not feel sales pressure
97%
Car was fixed correctly the first time
98%
Customer was treated respectfully
99%
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