Rich's Auto and Truck Repair

RepairPal Certified Shop in Cheektowaga

Rich's Auto and Truck Repair

55 Verified Reviews
(716) 790-6672
155 Gruner Rd
Cheektowaga, NY 14227 USA
"Amazing team willing to help immediately if they can."
— Ahmed, a Verified Customer
Hours
Su
Closed
M-S
9:00am to 6:00pm
Auto Repair Experience
  • Rich Chittenden II, Owner
  • Established 2011
  • 2 Auto Repair Mechanics on Staff
  • 52 Years of Car Repair Experience
Rich's Auto and Truck Repair Reviews
55 Ratings
Displaying 1 - 15 of 53reviews
Diane
08/22/19
Verified Customer
Rich & the other guy are very nice & approachable!! I trust Rich with my car and I've only found him about 2 years ago. I recommend him!!
Jason
06/03/19
Verified Customer
We would not think about going anywhere else! We trust all of the mechanics with our vehicles and our teenager's vehicles.
George
03/10/19
Verified Customer
They were very professional with the task at hand.
Kevin
11/01/18
Verified Customer
This is hands down the best and most fair automotive repair shops.
Jim
11/07/18
Verified Customer
I am so happy that Eric from Auto Zone told me about your shop. Glad to hear you're going to do NYS inspections. I'll post a few of your cards at our office down.
Wendy
03/08/18
Verified Customer
A+ satisfaction!... would recommend anyone of my Friends to to Rich's Auto
Darryl
01/25/18
Verified Customer
The only place I take my vehicles.
Bob
12/20/17
Verified Customer
Great job!
Jim
11/26/17
Verified Customer
Always great service and good work..thanks for a good job done
Debbie
11/01/17
Verified Customer
Rich was very helpful and he went above and beyond what was asked of him.
Narda
10/16/17
Verified Customer
Extremely happy with the work and Rich explained the repairs to me thoroughly. Very friendly
Ken
10/11/17
Verified Customer
Fair mechanics
Sue
09/18/17
Verified Customer
job done well.....
Ron
08/26/17
Verified Customer
Very nice
Al
07/10/17
Verified Customer
Straight forward car repair.
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
93
Customer Service
97
Customer Amenities
95
Rich's Auto and Truck Repair was established in 2011 and has been providing Depew and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “helpful”, “honest”, “amazing”, “knowledgeable”, and “professional”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Question Answered by Rich's Auto and Truck Repair
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What verified customers have to say about Rich's Auto and Truck Repair
Would recommend to a friend
96%
Car was ready when promised
98%
Did not feel sales pressure
100%
Car was fixed correctly the first time
98%
Customer was treated respectfully
98%
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