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Southend Auto Exchange

RepairPal Certified Shop
Southend Auto Exchange
64 Verified Reviews
Southend Auto Exchange
64 Verified Reviews
(704) 912-5061
3138 S Tryon St
Charlotte, NC 28217 USA
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Mike Ferrara, Owner
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 21 Years of Car Repair Experience

Southend Auto Exchange Reviews
(61 Ratings)
5
(51)
4
(8)
3
(2)
2
(0)
1
(0)
Displaying 1 - 5 of 61 reviews
08/09/18

Have had a good bit of work done with them. Everything has always been good.

07/19/18

Took a little longer than anticipated, things worked themselves out.

05/22/18

Got my inspection

05/22/18

Now a solid client for all things 'car'

05/18/18

Service needs explained well. Courteous people- especially Paul!

Schedule an Appointment with
Southend Auto Exchange
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 912-5061(704) 912-5061

RepairPal Scorecard
94
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
97
Customer Amenities
95

Southend Auto Exchange has been serving Charlotte and the surrounding area since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “helpful”, “awesome”, “professional”, and “fantastic”. This location features a team of automotive technicians with and excellent mix of experience, ongoing training and ASE certifications. An investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details
Message From the Shop

Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Southend Auto Exchange
the car was working fine,then all of the s...
Could be a potential issue with your starter it may of been drawing to many AMPS and killing the battery I would check the starter next.
i havent checked the fuses yet could that ...
That Acura has motors that move the column in and out. Easiest thing to check would be the fuses for the column adjustment. If still not working and if your in the Charlotte area give me a Call @ 7043341331 and we could take a look at it for you.
I believe it needs to be replaced because ...
The transmissions in that model Odyssey were notorious for failure. You need to first drain the transmission fluid through a paint strainer if you notice metal and or a burnt smell in the fluid you will need to replace and/or have the transmission rebuilt. If you would like my shop to take a look, give me a call 7043341331
This occurs mostly at speeds over 75 mph.
Majority of the time it is the balance of the tires. Feel free to give me a call and we could take a look at it 7043341331
I was installing alpine navigation stereo....
Part of the climate control goes through the factory radio. When you removed the radio to install the Navigation you broke the connection. the connections for the radio are at the rear of the radio and on the front of the radio there are connections that goto the faceplate that has the climate control. In order for the ac controls to function you would have to reinstall the factory radio.

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Southend Auto Exchange
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Need an appointment for today? Call the shop directly at (704) 912-5061(704) 912-5061
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