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Southend Auto Exchange

RepairPal Certified Shop in Charlotte

Southend Auto Exchange

70 Verified Reviews
(704) 769-2635
3138 S Tryon St
Charlotte, NC 28217 USA
"Great service and people."
— James, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Mike Ferrara, Owner
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 21 Years of Car Repair Experience
Southend Auto Exchange Reviews
70 Ratings
Displaying 1 - 15 of 67reviews
09/14/18
Car was filthy upon return. Clearly took no incentive to wipe down areas after getting them greasy.
09/17/18
Satisfied
09/10/18
Great shop.
08/28/18
very friendly and honest people
08/30/18
Paul has always been so kind and has always treated me with respect. Highly recommend this place for all car needs!
08/30/18
Great experience. On time as promised, same day.
08/09/18
Have had a good bit of work done with them. Everything has always been good.
07/19/18
Took a little longer than anticipated, things worked themselves out.
05/22/18
Got my inspection
05/22/18
Now a solid client for all things 'car'
05/18/18
Service needs explained well. Courteous people- especially Paul!
05/09/18
Everyone was very informative on the type of work that would be performed.
05/04/18
The guys took great care of me and did a fantastic job. I was recommended by my co-workers and they didn't steer me wrong.
04/25/18
I ended up just selling my car because of all the work that had to go into it but I was appreciative of the people at Southend Auto Exchange giving me a fair and honest estimate of the cost of repairs. They were professional and thourough. There was no pressure to get all the work my car needed done. I truly felt like they had my best interest in mind. Thank you Southend Auto Exchange
03/20/18
My experience was very positive. I went for one issue and wasn't told I had 10 others like most repair shops do. Definitely a new loyal customer.
Schedule an Appointment with Southend Auto Exchange
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 769-2635
Need an appointment for today? Call the shop directly at (704) 769-2635
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
97
Customer Amenities
95
Southend Auto Exchange has been serving Charlotte and the surrounding area since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “helpful”, “awesome”, “professional”, and “fantastic”. This location features a team of automotive technicians with and excellent mix of experience, ongoing training and ASE certifications. An investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Jasper
  • TECH-NET
  • WORLDPAC
Questions Answered by Southend Auto Exchange
35,000 Miles On The Car And For Some Reason Our Car Won't Start. on 2002 Acura RL
Could be a potential issue with your starter it may of been drawing to many AMPS and killing the battery I would check the starter next.
My Steering Wheel Wont Go In Or Out Nor Up Or Down What Can I Do To Fix This on 2002 Acura RL
That Acura has motors that move the column in and out. Easiest thing to check would be the fuses for the column adjustment. If still not working and if your in the Charlotte area give me a Call @ 7043341331 and we could take a look at it for you.
Where Is The Shift Solenoid Located? on 2000 Honda Odyssey
The transmissions in that model Odyssey were notorious for failure. You need to first drain the transmission fluid through a paint strainer if you notice metal and or a burnt smell in the fluid you will need to replace and/or have the transmission rebuilt. If you would like my shop to take a look, give me a call 7043341331
Why Does My Steering Wheel Shake On The Highway? on 2010 Honda CR-V
Majority of the time it is the balance of the tires. Feel free to give me a call and we could take a look at it 7043341331
Car Wants To Cut Off Or Run Real Rough When The Air Is On ...What Could It Be on 1999 Honda Civic
Sounds like the AC Compressor may be locking up and or system is overcharged. I could check that out for you.
Climate Control Unit Not Working. on 2003 Honda Accord
Part of the climate control goes through the factory radio. When you removed the radio to install the Navigation you broke the connection. the connections for the radio are at the rear of the radio and on the front of the radio there are connections that goto the faceplate that has the climate control. In order for the ac controls to function you would have to reinstall the factory radio.
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Schedule an Appointment with Southend Auto Exchange
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 769-2635
Need an appointment for today? Call the shop directly at (704) 769-2635
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