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Honest-1 Auto Care - South Charlotte

RepairPal Certified Shop in Charlotte

Honest-1 Auto Care - South Charlotte

109 Verified Reviews
(704) 270-2185
9200 Monroe Rd
Charlotte, NC 28270 USA
"Greatest service ever at an auto shop."
— Sheena, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
7:00am to 3:00pm
Auto Repair Experience
  • Gregg Leftwich, Owner
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 28 Years of Car Repair Experience
Honest-1 Auto Care - South Charlotte Reviews
109 Ratings
Displaying 1 - 15 of 107reviews
Marianne
11/02/18
Verified Customer
I came in to have the car 'topped off' for a trip. Despite the busy schedule, they got me in and performed a check on the jeep within a half hour. Wonderful.
Eric
12/03/18
Verified Customer
The gentleman with the beard knows his stuff. Two thumbs up.
Dean
12/03/18
Verified Customer
This was my first visit to Honest-1 and I will be back! I have already mentioned it to several people in the MoRA neighborhood. Direct answers, timely alignment of my car. Waiting area is clean, coffee and water available and there is wifi.
Joan
11/30/18
Verified Customer
Every one was so professional and knowledgeable. I have been to honest one many times and have never been unhappy with the service or the people that I have dealt with. I would recommend them to anyone who has a car repair issue.
Susan
11/29/18
Verified Customer
Knowledgeable caring friendly
Kimberly
11/27/18
Verified Customer
Professional.
Christopher
11/26/18
Verified Customer
Very good in their work and thoughtful of your time
Irene
11/20/18
Verified Customer
They were courteous, friendly and helpful
Donald
11/15/18
Verified Customer
I thought that the customer service was good. I appreciated the communication about what was going on with my vehicle.
Priscilla
11/27/18
Verified Customer
I already commented in a previous questionnaire, but again, I was very satisfied with the work done and the front desk man (whose name I forget). He was friendly, conversational, ready to talk about the repair. He introduced me to the mechanic, showed me the paperwork that described the condition of my tires, reassured me that I didn't need anything extra. Great guy. Terrific speedy service. Great referral and discount by Costco. Thank you. My experience with a local dealership has made me wary of car repair places.
Andrew
11/26/18
Verified Customer
I was not happy that I was told it is definitely x. Then it turns out that it is y. Then it is z. Cost me time and money for their guesswork.
Beth
11/25/18
Verified Customer
A brief review based on your most recent experience
Suzanne
11/23/18
Verified Customer
I really like this place. I've been in for several rounds of warranty work, which has been so easy. They are honest. I had an issue which turned out to be a simple switch setting. They easily could have made money by telling me I had to fix something but he took me out to the car and showed me the switch. I appreciate that type of attitude.
Mike
11/19/18
Verified Customer
All was nice
Robert
11/23/18
Verified Customer
Feel respected and I trust them
Schedule an Appointment with Honest-1 Auto Care - South Charlotte
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 270-2185
Need an appointment for today? Call the shop directly at (704) 270-2185
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
84
Tools & Equipment
97
Customer Service
89
Customer Amenities
97
Honest-1 Auto Care of Charlotte was established in 2014 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “knowledgeable”, “helpful”, “wonderful”, and “honest”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Honest-1: Your Matthews Auto Repair Experts and Charlotte Auto Repair Experts Honest-1 Auto Care offers a full range of automotive service and repairs. Along with providing the best service, Honest-1 wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible. We are the experts in Matthews Auto Repair and Charlotte Auto Repair. Select an individual service to find more information about the services we offer and how they affect your vehicle's maintenance and the impact they have on our environment. Visit us today for your Matthew auto repair and Charlotte auto repair needs! Why Choose Us? Matthews Auto Repair Charlotte Auto Repair Fast, Prompt Service Highly Experienced Friendly, Honest Service Eco Friendly Auto Care
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Honest-1 Auto Care - South Charlotte
Schedule an Appointment with Honest-1 Auto Care - South Charlotte
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 270-2185
Need an appointment for today? Call the shop directly at (704) 270-2185
What verified customers have to say about Honest-1 Auto Care - South Charlotte
Would recommend to a friend
86%
Car was ready when promised
89%
Did not feel sales pressure
92%
Car was fixed correctly the first time
89%
Customer was treated respectfully
94%
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