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Figs Auto Repair

RepairPal Certified Shop in Charlotte

Figs Auto Repair

43 Verified Reviews
(704) 734-9823
2600 Freedom Dr
Charlotte, NC 28208 USA
"The service was great!"
— Judy, a Verified Customer
Hours
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Greg Miller, Manager
  • Established 2017
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 59 Years of Car Repair Experience
Figs Auto Repair Reviews
43 Ratings
Displaying 1 - 15 of 42reviews
08/18/17
Had a great experience. It was professional and they offered great customer service.
08/17/17
Just dropped by because of a clunking sound. Service manager got me in promptly. Tech found the problems, had to order the part. But in less than 2 hours elapsed time I was done. Comfortable waiting area too with WiFi.
10/06/17
They were efficient and they were unable to give me a definite diagnosis as to what was wrong with my car.
08/10/17
Good communication, reasonable prices, and courteous.
10/16/17
Staff was professional, courteous, and honest about car situation. They noted issues that might arise in future without trying to "sell" me a fix.
10/09/17
In my research, I have identified that the shop is severely overpriced for parts and service.
10/04/17
Quick but thorough service.
08/08/17
The entire staff was so friendly and welcoming. I had an emergency repair and they were quick to help! Can't thank them enough.
08/17/17
I believe in Juan's knowledge on cars.
10/03/17
Friendly, prompt, and fair.
10/20/17
Quick visit. Staff is professional.
08/27/17
Fixed a problem in my van which Chrysler could not fix. 2200 miles since the fix, still going strong.
10/03/17
I like their customer service.
06/20/17
Great group of guys. Good work and fair pricing. They really work with loyal customers.
05/07/17
The service was great!
Schedule an Appointment with Figs Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 734-9823
Need an appointment for today? Call the shop directly at (704) 734-9823
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
94
Customer Amenities
90
Figs Auto Repair was established in 2007 with Greg taking over ownership duties in 2017. This RepairPal Certified shop has been providing the Charlotte area with quality auto repairs since it's inception. They feature a team with an excellent mix of experience and ongoing training who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “excellent”, “friendly”, “honest”, and “reliable”. Early Bird drop off and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Charlotte and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Figs Auto Repair employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Questions Answered by Figs Auto Repair
Power Steering Fluid Leak After Alternator Replaced Not There Prior To Service on 2007 Honda Odyssey
Hard to say what is going on here. Sounds like you could use a second opinion.

Figs Auto Repair
704-399-5808
service@figsauto.com
http://figsauto.com/appointment-request/
Where Is The Crankshaft Position Sensor Located In 2012 Traverse
on 2011 Chevrolet Traverse
That sensor is on the back side of the engine (firewall side) below the exhaust manifold. Before you start changing sensors, you should have it checked out.

We would be glad to help.

Figs Auto Repair
704-399-5808
service@figsauto.com
http://figsauto.com/appointment-request/
Map
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Schedule an Appointment with Figs Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 734-9823
Need an appointment for today? Call the shop directly at (704) 734-9823
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