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CMD Automotive

RepairPal Certified Shop in Charlotte

(704) 228-4915
2914 Griffith St
Charlotte, NC 28209 USA
"They have really good service. They are affordable."
— Michael, a Verified Customer
Hours
Su
Closed
M-Th
8:00am to 6:00pm
F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • James Gorman, Owner
  • Dwight Patterson, Owner
  • Established 1995
  • 6 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 90 Years of Car Repair Experience
CMD Automotive Reviews
114 Ratings
Displaying 1 - 15 of 108reviews
Danny
04/08/19
Verified Customer
CMD Automotive replaced my tires and did a fantastic job. Would recommend to anyone. Bill is the man.
Raquel
03/17/19
Verified Customer
Heard the place has good reputation, they were great!
Levi
03/17/19
Verified Customer
Great team! Always helpful.
Reid
03/25/19
Verified Customer
The project that I asked this shop to take was not an easy one, they didn't know me and I knew nothing about them, other than the fact that they were professional and were not scared or too busy to take on the challenge. I put my complete trust in them. I can tell you I have been burned on so many different projects and things I have done that I trust NO BUSINESS out there. Its all about greed and lack of effort. But after my vehicle was done along with the level of detail, communication and the sheer amount of ingenuity that was put into this project has made me hopeful. When all was said and done I was shocked and amazed at the end result. All was done at a fair price as well and completed in a timely fashion. I couldn't be happier. If you have a project car that you weren't sure about who to trust with your project, consider talking to CMD. The best without a doubt.
Terry
03/31/19
Verified Customer
Excellent!
Nicole
03/20/19
Verified Customer
Efficient timing did not have to leave my car for longer than 24 hours. I dropped my car off after hours to have my brakes replaced but appreciated the call to make sure they addressed my complaints to make sure it was really the brakes that needed replacing or if it was something else. My only minor 'complaint' is I feel like I was told 'your car is in great shape' but then told I needed to replace and fix a lot of things. I wasn't sure which ones were dire needs and which were motivated by business revenue.
Bob
03/28/19
Verified Customer
I think I finally found a place I can trust.
Pat
03/11/19
Verified Customer
All good.
Luz
03/12/19
Verified Customer
Excellent customer service, always! Kevin always does a nice job of explaining & going over any work that needs to be done.
Ben
03/12/19
Verified Customer
Excellent service, knowledgeable staff.
Lutz
03/12/19
Verified Customer
Great staff and service.
Jordan
03/10/19
Verified Customer
Always patient, kind, and honest!
Alex
03/05/19
Verified Customer
I've been taking cars to CMD for years. They are knowledgeable, they do really good work and help me prioritize the work. In my experience. they are not looking for a fast buck.
Laura
03/05/19
Verified Customer
Quoted me for services 2 other mechanics said I don't need.
Ron
03/05/19
Verified Customer
Staff was very friendly. I felt zero pressure to have additional work done that was not immediately necessary.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
98
Tools & Equipment
95
Customer Service
96
Customer Amenities
93
CMD Automotive was established in 1995 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Not only do they excel in the scope and quality of repairs they are able to deliver they also excel in the customers service area where they had a near perfect score. Our survey revealed a group who describe the team here as: “accommodating”, “knowledgeable”, “honest”, and “helpful”.  They are one block from the Newbern light rail station, early bird drop off, and a waiting area with wireless Internet are also available.
Details
Message From the Shop
CMD is an independent car repair and maintenance shop located one block behind the New Bern Light Rail Station (we provide customers with free light rail passes). Operated by two working partners who are in the shop everyday, CMD is committed to the highest quality workmanship and customer service. CMD invests in the most up-to-date OEM diagnostic equipment and hires ASE Certified Technicians. CMD maintains and repairs virtually every make and model of vehicle.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Heated Waiting Room
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • iATN
Map
Get Directions to CMD Automotive
What verified customers have to say about CMD Automotive
Would recommend to a friend
94%
Did not feel sales pressure
94%
Car was fixed correctly the first time
95%
Customer was treated respectfully
98%
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