CMD Automotive

(704) 419-8261
48 Verified Reviews

8:00am to 6:00pm
8:00am to 5:00pm


2914 Griffith St
Charlotte, NC 28209 USA


  • James Gorman, Owner
  • Dwight Patterson, Owner
  • Established 1995
  • 6 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 90 Years of Car Repair Experience

CMD Automotive Reviews


48 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer November 27, 2017

Kevin was very helpful. He tailored the maintenance work to take into account work that had already been done recently. He kept me 'in-the-loop' via email about changes I had requested.

by - Verified Customer November 21, 2017

The service is always on point there. Thank you!

by - Verified Customer November 20, 2017

I remain so impressed by the guys at CMD. Been coming to them for 8+ years because I trust them. My repairs are always finished on time for the agreed upon price. They identify and recommend other services needed but never pressure me.

by - Verified Customer November 19, 2017

I'm a huge fan of CMD. I feel like each repair need is thoroughly explained and they answer all of my questions (and I ask a ton of them).

by - Verified Customer November 16, 2017

I appreciated that they were working within my budget.

by - Verified Customer November 15, 2017

Trust them fully

by - Verified Customer October 15, 2017

I've been a customer of CMD for years and have always been pleased with their work.

by - Verified Customer June 13, 2017

Always excellent, courteous service.

by - Verified Customer May 23, 2017

I'm pleased with my service.

by - Verified Customer May 09, 2017

Customer service was outstanding and repair was completed timely and thoroughly.

by - Verified Customer April 16, 2017

Great, fast service at a reasonable price is basically everything I want from a repair shop that I haven't found up to this point. Thanks!

by - Verified Customer March 19, 2017

Awesome full-service shop! Mike and Tony were awesome. I even got a round trip light rail pass so I could get to work and back while my car was serviced! Thanks guys!

by - Verified Customer March 06, 2017

Very professional and proficient with service. I always refer as we value the relationship.

by - Verified Customer February 28, 2017

Good service--fair price

by - Verified Customer February 23, 2017

Needed to repair rear struts, an expensive task, but fairly done.

3 verified customers did not leave comments but provided these ratings:
by Jason, Michael
by Gary
by - Verified Customer January 16, 2017

in my 22 years in the automotive industry I have never seen a finer shop. I am currently employed at a local auto dealership and still drive the extra miles to have CMD work on my car. They consistently do a great job. Rarely do I recommend businesses/services to my friends and neighbors, but in CMDs case I never hesitate to chime in when asked!

by - Verified Customer January 12, 2017

Work performed as requested and in a timely fashion.

by - Verified Customer December 14, 2016

The routine service I had done was quick and painless as usual.

by - Verified Customer November 08, 2016

I've been going to CMD for years. They are always honest and helpful. A trustworthy mechanic is tough to find. If you're looking for one, this is it.

by - Verified Customer September 06, 2016

Have used this garage for years and will always look to them for my service and repair needs. Fair prices and they stand behind their work.

by - Verified Customer May 17, 2016

New tires-worked out great.

by January 26, 2015

The owner didn't speak to me when I walked in.

by - Verified Customer January 26, 2015

I like their knowledge and pricing. The knowledge was great and the price was good.

by January 25, 2015

The customer service is high quality by getting the work done fast and they tell you straight up on what needs to be fixed and what doesn't.

by - Verified Customer January 25, 2015

They have really good service. They are affordable.

3 verified customers did not leave comments but provided these ratings:
by Jason, Michael
by Gary
by - Verified Customer January 25, 2015

They have taken care of our vehicles for the past 8 to 9 years, they do a good job we trust them and their work is always done well.

by - Verified Customer January 25, 2015

They were just very knowledgeable, the service was friendly, very accommodating and a reasonable price. They are honest because of the references I have received in the past.

by - Verified Customer January 25, 2015

It's easy to get my car in to get it worked on. They are very convenient, do good work with no problems.

by - Verified Customer January 25, 2015

They have good, professional service at a good price.

by January 22, 2015

They are very professional and they always offer good reliable service.

by - Verified Customer January 22, 2015

They were able to get my car in right away. I like the customer service I received. I like the service they did on my vehicle. i like they explained what needed to be done on my vehicle. The service was prompt. The location was convenient.

by - Verified Customer January 22, 2015

They have good service and are honest.

by - Verified Customer January 21, 2015

They always get the work right. They are very polite and friendly. Their prices are competitive, if not better. They always aim to please. I like everything about them. They are the only folks I go to.

by - Verified Customer January 20, 2015

It is a great place to take your car. It is a great deal. They do a good job. It is great service.

by January 20, 2015

They are honest, I trust them and they do good work.

3 verified customers did not leave comments but provided these ratings:
by Jason, Michael
by Gary
by - Verified Customer January 19, 2015

I have been using them for several years, they are very honest and they always do good work.

by - Verified Customer January 19, 2015

I have had nothing but good experiences there. They offer quality service and they have friendly staff.

by - Verified Customer January 19, 2015

Every time I have taken my car there, the work is guaranteed to be fixed correctly. If I have to take it back, they fix it free of charge.

by - Verified Customer January 15, 2015

Their service and repairs are timely. They are fair and honest.

by - Verified Customer January 15, 2015

They are customer friendly and the pricing was very acceptable. It was very quick.

by - Verified Customer January 14, 2015

I was very satisfied with their treatment. They were very responsive and prompt.

by - Verified Customer January 14, 2015

Excellent service, the customer service is great, mechanics are awesome and they make you feel welcome.

by - Verified Customer January 14, 2015

They are always very honest, they help us out with discounts after we go looking for quotes. They help us out a lot when we are in financial trouble.

by - Verified Customer January 13, 2015

I like them. Whenever I have an issue I can stop in and they will help me if they can. They know what they are doing and I appreciate their help and counseling.

by January 12, 2015

They are honest and they did a good job.

3 verified customers did not leave comments but provided these ratings:
by Jason, Michael
by Gary

RepairPal Scorecard


CMD Automotive was established in 1995 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Not only do they excel in the scope and quality of repairs they are able to deliver they also excel in the customers service area where they had a near perfect score. Our survey revealed a group who describe the team here as: “accommodating”, “knowledgeable”, “honest”, and “helpful”.  They are one block from the Newbern light rail station, early bird drop off, and a waiting area with wireless Internet are also available.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More


  • Early Bird Dropoff
  • Heated Waiting Room
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet


  • iATN


CMD is an independent car repair and maintenance shop located one block behind the New Bern Light Rail Station (we provide customers with free light rail passes).

Operated by two working partners who are in the shop everyday, CMD is committed to the highest quality workmanship and customer service.

CMD invests in the most up-to-date OEM diagnostic equipment and hires ASE Certified Technicians. CMD maintains and repairs virtually every make and model of vehicle.


  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More

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