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Carpenter's Auto Service

RepairPal Certified Shop
Carpenter's Auto Service
68 Verified Reviews
Carpenter's Auto Service
68 Verified Reviews
(704) 994-8790
5817 Joyce Dr
Charlotte, NC 28215 USA
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Charles Carpenter, Owner
  • Established 1975
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 80 Years of Car Repair Experience

Carpenter's Auto Service Reviews
(66 Ratings)
5
(53)
4
(9)
3
(3)
2
(0)
1
(1)
Displaying 1 - 5 of 66 reviews
06/12/18

Had a great experience. Very nice employees, good customer service. Car was ready in a timely manner.

05/25/18

Charles is always friendly and knowledgeable and Richard always does quick quality work

04/06/18

I found this shop about 3 years ago. Going forward I suspect that they will be the only shop to work on my vehicle.The cost is a little high but so is the dealer and they do very good work.

01/23/18

This shop practices 'bait and switch'. They quoted my wife and I a price which we both heard over our car speaker and when it was done, the price was $150 more than the quote. He denied that he had given us that price. It was an experience that leaves one feeling soiled. Not recommended!

11/27/17

Hometown friendly place.

Schedule an Appointment with
Carpenter's Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 994-8790(704) 994-8790

RepairPal Scorecard
96
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
99
Tools & Equipment
100
Customer Service
96
Customer Amenities
93

Carpenter's Auto Service has been providing the Charlotte community with honest and very friendly automotive repair since 1975. Charles Carpenter, the owner, takes pride in getting to know each one of this customers. Charles believes he offers the kind of quality and service that just about everyone wants and they just haven't met him yet. This commitment was verified in our unbiased review of their recent customers who gave them above average customer service scores and who describe this team as trustworthy, honest. polite, and knowledgeable. This commitment carries over into the technical services they provide. This team of very experienced professionals attends regular training in order to provide repairs that range from tires and wheel alignments, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details
Message From the Shop

Charles Carpenter founded Carpenter's Auto Service in 1975, at the age of 17, as a small two-bay shop, performing basic auto repairs on friends and family members' vehicles. As the business expanded and the workload grew, he hired his first employee, David Giancarlo, in 1983. The business continued to grow, and the need for more work space arose. In 1985, Carpenter expanded the size of the shop from two bays to six, and hired multiple technicians and service writer to keep the operation running smoothly. Today, 31 years later, Carpenter's Auto Service is still proudly serving Charlotte and the surrounding area with the most knowledgeable and experienced ASE Certified technicians, latest equipment and technology, and unmatched customer service. If you are an existing customer, Carpenter's Auto Service thanks you for your loyal patronage. If you haven't visited yet or are new to the area, be sure to stop by and see the difference a personal touch makes.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More
Affiliations
  • NAPA
  • iATN

Map
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Schedule an Appointment with
Carpenter's Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 994-8790(704) 994-8790
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